Zocdoc
New York, NY

Lifecycle Senior Marketing Manager at Zocdoc

| Greater NYC Area
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Our Mission
Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.
Healthcare moves slow. We move fast. Patients deserve speed and convenience. 

The safety and health of our employees is our top priority. As such, our return to office plan will follow a phased approach, working towards a hybrid model. Starting in June we opened our NYC office for colleagues on Wednesdays and Thursdays. This is entirely voluntary and includes all of our regular in-office perks such as free lunch. There will not be any mandatory return to office in 2021. Learn more about our return to office philosophy and plans here!Your Impact on our Mission:

Zocdoc’s most important asset is our people.  As a Lifecycle Senior Marketing Manager you’ll play a meaningful role in helping to grow our CRM program. Your work will play an integral part in driving patient engagement and retention via thoughtful, tailored experiences.  You’ll work collaboratively to build a program that helps make Zocdoc the place consumers think of when they need to access healthcare by developing strategies to stay top of mind (and top of inbox).  If you’re a thoughtful and analytically minded marketer who believes in giving power back to the patient, look no further! 

You’ll enjoy this role if you are…

  • An analytical whiz who loves ideating, executing, and testing 
  • A consensus builder who understands that ideas are easy, but implementation is where the magic is
  • Highly organized, attentive to detail, and great at prioritizing what needs to get done now, and what should wait until later
  • Experienced with managing and creating effective email marketing/CRM campaigns
  • Personally motivated by building diverse and inclusive teams

Your day to day is…

  • Lead the patient CRM strategy, establish and track goals, meeting diverse business and market needs, and leveraging data and insights.
  • Oversee planning, execution and optimization of CRM campaigns with ​​email, SMS, and push notifications through rigorous, hypothesis-driven AB testing.
  • Implement targeting and personalization strategies, utilizing informed data points to find the right balance between relevance and scalability.
  • Interpreting data, analyzing results and developing dashboards/insights across segments, identifying ways to improve ROI performance; drive and optimize key departmental metrics. 
  • Conducting competitor and market analysis to learn from industry best practices and apply to Zocdoc campaigns
  • Working cross-functionally with product management, brand marketing, content, engineering, and product marketing to drive value for the business
  • Partnering with business intelligence and engineering teams to ensure the accuracy of audience targeting, list pulls, data and to troubleshoot marketing platform issues
  • Partnering with the creative team to support the execution of marketing programs
  • Mentoring, coaching, and helping build a diverse, inclusive, and supportive team

You’ll be successful in this role if you have…

  • 6+ years of experience planning, executing and optimizing CRM campaigns.
  • Hands-on experience with major email marketing automation software (Salesforce Marketing Cloud or similar platform strongly preferred)
  • Solid understanding of email, SMS and push notifications fundamentals: CAN-SPAM, list management, deliverability, segmentation, KPIs
  • Strong analytical skills and the ability to leverage data for insights and action 
  • Ability to quickly build relationships with other teams across the company
  • A desire to build diverse and inclusive teams, processes, and culture 
  • Ability to manage CRM associates, while also contributing to campaign development/optimization
  • Incredible attention to detail
  • Ability to manage multiple projects at once in an ever-changing environment

Benefits:

  • Unlimited PTO 
  • 100% paid employee health benefit options 
  • Catered lunch everyday along with snacks (when back in office)
  • Competitive parental leave 
  • Cell Phone reimbursement
  • Commuter Benefits
  • Convenient Soho location

About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. 


Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.  We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

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Where we are

568 Broadway, New York, NY 10012

Technology we use

  • Engineering
    • C#Languages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDatabases
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What are Zocdoc Perks + Benefits

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Short Term Disability insurance covers 60% of weekly pay (capped at $1,500/week) for up to 12 weeks.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Team workouts
Zocdoc offers weekly in-office yoga classes every Thursday.
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer a generous 10-18 weeks of fully paid Parental Leave.
Family Medical Leave
Employees who meet the FMLA eligibility criteria qualify for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

Jobs at Zocdoc
69

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Senior Marketing Manager, Audio

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Senior Counsel, Securities

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Senior UX Researcher

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Senior Product Analyst

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We are looking for a Senior Business Intelligence/Product Analyst to join our BI team at Zocdoc! As a Sr. BI/Product Analyst, you’ll partner closely with the product teams to help make better decisions that power our business. Working closely with Product Managers, you will guide product development with relevant insights based on analysis. You’ll create data sets, design analysis, provide rigorous reporting and make recommendations to help define our product roadmap. You are focused on impact, and have the skill to understand customers and promote growth. You should demonstrate curiosity, data fluency, and a collaborative work ethic.  

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Sr. Manager, Product Analytics

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Implementation Leader

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Zocdoc
Greater NYC Area
1 week ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Senior Analyst, Data Strategy & Analytics

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Senior Associate, Commercial Operations

Zocdoc
Greater NYC Area
1 week ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Senior Software Engineer, Developer Platform

Zocdoc
Greater NYC Area
1 week ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Senior Product Designer

Zocdoc
Greater NYC Area
1 week ago
As a Senior Product Designer, you will be involved in all aspects of product design and development, from research and ideation, through detailed design and testing, to implementation and learning.  As a senior designer, you will be responsible for leading the design in a product area. You’ll help drive the roadmap, presenting and evaluating options, and crafting the approach. Within the team, you will be expected to mentor more junior team members.

Principal Product Manager - New Verticals

Zocdoc
Greater NYC Area
2 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  Your Impact on our

Enterprise Account Executive

Zocdoc
Greater NYC Area
2 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  Your Impact on our

Project Manager, SEO

Zocdoc
Greater NYC Area
2 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  Your Impact on our

Senior Product Manager

Zocdoc
Greater NYC Area
2 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Engineering Manager, Site Reliability

Zocdoc
Greater NYC Area
2 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Senior Sales Manager, Account Management

Zocdoc
Remote
2 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  Your Impact on our

Growth Manager, Enterprise Existing Business

Zocdoc
Remote
2 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  Your Impact on our

Manager, Sales Enablement

Zocdoc
Greater NYC Area
2 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  Your Impact on our

Growth Manager, Enterprise Existing Business

Zocdoc
Greater NYC Area
2 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  Your Impact on our

Senior Data Engineer

Zocdoc
Greater NYC Area
2 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  Your Impact on our

Senior Sales Manager, Account Management

Zocdoc
Greater NYC Area
2 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  Your Impact on our

Engineering Manager - Provider Onboarding

Zocdoc
Greater NYC Area
2 weeks ago
As our Engineering Manager you’ll work closely with our Product, UX and Analytics teams to build a better health care experience. Your leadership of our software team will result in us shipping quickly with the right amount of investment in infrastructure, bettering our product and improving the lives of millions of patients.  Your dedication to building a culture of transparency, inclusion, and support will help ensure that our engineering is always evolving and growing.  Your ability to combine technical capabilities, digging into details to unblock teams and steer through complex engineering tradeoffs, with business knowledge and context is crucial for the success of Zocdoc. 

iOS Engineer

Zocdoc
Greater NYC Area
2 weeks ago
We are looking for a Mobile Engineer, focused on iOS to join our engineering team at Zocdoc! In this role, you’ll balance individual contribution with mentorship. You’ll work on some of our most exciting and complex projects. Mobile Engineers focus on building out our mobile technology infrastructure and are responsible for helping to grow Zocdoc’s reach and drive increased patient conversions. You’ll build scalable products that make the healthcare experience for patients, providers, and Zocdocr’s simpler, safer, and more efficient.

Android Engineer

Zocdoc
Greater NYC Area
2 weeks ago
We are looking for a Mobile Engineer, focused on Android to join our engineering team at Zocdoc! In this role, you’ll balance individual contribution with mentorship. You’ll work on some of our most exciting and complex projects. Mobile Engineers focus on building out our mobile technology infrastructure and are responsible for helping to grow Zocdoc’s reach and drive increased patient conversions. You’ll build scalable products that make the healthcare experience for patients, providers, and Zocdocr’s simpler, safer, and more efficient.

Principal Data Product Manager - Internal Data Platform

Zocdoc
Greater NYC Area
2 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Director of Engineering - Provider Services

Zocdoc
Greater NYC Area
2 weeks ago
As our Director of Engineering you’ll work closely with our Product team to build a better health care experience. Your leadership of our software teams will result in us shipping quickly with the right amount of investment in infrastructure, bettering our product and improving the lives of millions of patients.  Your dedication to building a culture of transparency, inclusion, and support will help ensure that our engineering is always evolving and growing.  Your ability to combine technical capabilities, digging into details to unblock teams and steer through complex engineering tradeoffs, with business knowledge and context is crucial for the success of Zocdoc. 

Senior Full-Stack Engineer

Zocdoc
Greater NYC Area
2 weeks ago
We are looking for a Senior Software Engineer (SSE) to join our engineering team at Zocdoc! As a SSE at Zocdoc you’ll balance individual contribution with mentorship. Full stack SSE’s have the opportunity to work across the stack, front to back and everything in between. You’ll take ideas from inception to reality by rapidly building prototypes, iterating and releasing them. You’ll build scalable products that make the healthcare experience for patients, providers, and Zocdocr’s simpler, safer, and more efficient.

Technical Recruiter

Zocdoc
Greater NYC Area
2 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Marketing Channel Manager (Provider Acquisition)

Zocdoc
Greater NYC Area
2 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Product Analyst

Zocdoc
Greater NYC Area
2 weeks ago
We are looking for a Business Intelligence/Product Analyst to join our BI team at Zocdoc! As a BI/Product Analyst, you’ll partner closely with the product teams to help make better decisions that power our business. Working closely with Product Managers, you will guide product development with relevant insights based on analysis. You’ll create data sets, design analysis, provide rigorous reporting and make recommendations to help define our product roadmap. You are focused on impact, and have the skill to understand customers and promote growth. You should demonstrate curiosity, data fluency, and a collaborative work ethic.  

Account Manager

Zocdoc
Greater NYC Area
2 weeks ago
Our Mission Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve. Healthcare moves slow. We move fast. Patients deserve speed and convenience.  Please be advised that

Associate Creative Director, Copy

Zocdoc
Greater NYC Area
3 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Senior Director, Commercial Operations

Zocdoc
Greater NYC Area
3 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Senior Analytics Engineer

Zocdoc
Greater NYC Area
3 weeks ago
Zocdoc is seeking an Analytics Engineer that will be part of a centralized team focused on creating and maintaining a robust analytics layer that powers Zocdoc business intelligence tools and enables the business to answer questions quickly, consistently, and reliably. You will take ownership of transforming raw data to production-quality models and creating sanctioned dashboards that drive all critical analysis across the organization.

Enterprise Client Success Associate

Zocdoc
Remote
3 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Senior Analyst, Commercial Analytics & Strategy

Zocdoc
Greater NYC Area
3 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Employer Branding Specialist

Zocdoc
Greater NYC Area
3 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Head of Provider Success

Zocdoc
Greater NYC Area
3 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Senior UX Researcher

Zocdoc
Greater NYC Area
3 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Senior Equity and Compensation Analyst

Zocdoc
Greater NYC Area
3 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Principal Software Engineer

Zocdoc
Greater NYC Area
3 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  Your Impact on our

Engineering Manager - Front End Platform

Zocdoc
Greater NYC Area
3 weeks ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Director, Detection & Response

Zocdoc
Greater NYC Area
19 hours ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health

Senior Front End Engineer

Zocdoc
Greater NYC Area
12 hours ago
Our MissionZocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.Healthcare moves slow. We move fast. Patients deserve speed and convenience.  The safety and health