Manager, Consumer Communications
Got a taste for something new?
We’re Grubhub, the nation’s leading online and mobile food ordering company. Since 2004 we’ve been connecting hungry diners to the local restaurants they love. We’re moving eating forward with no signs of slowing down.
With more than 80,000 restaurants and over 14 million diners across 1,600 U.S. cities and London, we’re delivering like never before. Incredible tech is our bread and butter, but amazing people are our secret ingredient. Rigorously analytical and customer-obsessed, our employees develop the fresh ideas and brilliant programs that keep our brands going and growing.
Long story short, keeping our people happy, challenged and well-fed is priority one. Interested? Let’s talk. We’re eager to show you what we bring to the table.
Grubhub is looking for a New York-based Manager to join the company’s Communications team, reporting to the Vice President of Communications. This person will manage both our national and local media relations strategy and execution to reinforce Grubhub’s industry leading position in online and mobile food ordering, and help attract new diners to our platforms.
The ideal candidate is enthusiastic, resourceful, determined, and entrepreneurial with experience in creating, managing, and executing campaigns that tells a company’s story, reinforces brand promises, and highlights points of differentiation in a highly competitive landscape. This person will need to handle several concurrent projects, act as a trusted advisor to members of Grubhub’s executive management team and manage/mentor team members. This person will also work closely with the rest of the team to create and tell new higher-level corporate narratives, and ensure consistency in messaging across all our lines of business. Strong writing and storytelling skills are a must, as well as the ability to keep up with a fast-paced environment.
Some Challenges You’ll Tackle
- Lead the consumer communications team, helping to optimize and implement media relations programs demonstrating Grubhub’s value proposition for diners and restaurants
- Collaborate cross-functionally to build compelling story angles that will resonate with media across different categories and disciplines
- Create messaging and materials for both specific announcements, and use in an ongoing basis
- Help find, secure, and manage speaking opportunities for members of our executive team
- Act as a company spokesperson, when appropriate
You Should Have
- Minimum eight years experience in a consumer-focused field
- An amazing contact list of national and local consumer media, including broadcast outlets, food, and restaurant press
- A proven track record in developing and leading communications programs, with the results to show for it
- Superior writing skills for both internal and external audiences
- A natural storytelling disposition, and the ability to create narratives out of anything
- Experience in, and a keen eye for, leveraging data to tell national and local media stories
- The ability to work well within a team, willing to roll up your sleeves and always putting our company mission first
Got These? Even Better!
- Some experience in corporate and crisis communications to complement our corporate lead
- Experience managing budgets
- Experience working with/managing external agency partners
And Of Course, Perks!
- Unlimited paid vacation days. Choose how your time is spent.
- Never go hungry! We provide weekly GrubHub/Seamless credit.
- Regular in-office social events, including happy hours, wine tastings, karaoke, bingo with prizes and more.
- Company-Wide initiatives encouraging innovation, continuous learning and cross-department connections.
We deliver favorites every day. Join us as we move eating forward.
Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.