Manager of Internal Communications

| Hybrid
Sorry, this job was removed at 5:15 p.m. (EST) on Tuesday, April 23, 2019
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CLEAR transforms what is uniquely you – your fingerprints, your face, your eyes – into a secure, biometric key to frictionless experiences. We are creating a world where travel is effortless, where accessing your office building is as simple as walking in, and where shopping is as easy as walking in and out of a store—without ever once showing an ID or credit card. CLEAR currently powers secure, frictionless customer experiences in nearly 40 U.S. airports and venues. With over 3 million members so far, CLEAR is the identity platform of the future, today.

We are looking for a Manager of Internal Communications to help us connect, educate and engage CLEAR employees across the country. CLEAR is growing rapidly, and this role is crucial to cultivating a high-performance culture as we scale. Reporting to the Chief of Staff / Head of Communications, this individual will need to be a strong writer, creative thinker and collaborator excited about creating compelling content and two-way conversation among internal audiences.

What You Will Do:

  • Partner closely with internal stakeholders to maintain and execute against a holistic communications calendar that elevates team member awareness of company news, including but not limited to consumer-facing initiatives and product launches, org changes, and employee engagement programs.
  • Work closely with senior leadership to plan, write and edit communications and events that build a positive, transparent culture and drive two-way communication
  • Ensure consistency of messages across all internal communication channels, as well as to the outside world
  • Develop content that recognizes and celebrates company and team member achievements
  • Identify, test and implement employee communications technologies / platforms to facilitate stronger connection across teams (i.e. video, live streams, collaboration tools)
  • Partner with Training team to enhance visibility, functionality and engagement with our intranet and other content platforms.
  • Streamline and organize information on various communications tools vehicles to drive engagement and benefit to employees
  • Connect CLEAR team members at every level, across all HQ and field locations
  • Enhance team member understanding of CLEAR’s vision, mission, and business priorities
  • Foster a positive CLEAR culture, strengthen team member engagement and help support talent acquisition and retention
  • Ensure all communications are on-brand and visually appealing.
  • Serve as a proofreader and “second pair of eyes” for cross-functional stakeholders
  • Partner with Talent Acquisition on employee branding efforts

Who You Are:

  • 3+ years of communications experience. Focus on employee engagement or employee experience preferred. Experience at a high-growth company a plus.
  • Excellent verbal communicator, brilliant writer / storyteller, strong editor to create compelling messaging and narratives, minus the corporate-speak.
  • Ability to thrive in a fast paced environment.
  • You are adaptable and humble, willing to take on projects big and small.
  • Possess top-notch interpersonal skills and attention to detail
  • Excellent project management skills, able to set own priorities, and work under pressure as well as independently.
  • Proven ability to work cross-functionally, exerting influence without direct authority
  • Comfortable with (or desire to learn) basic video and visual content creation / editing tools
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Location

We are located in the Chelsea neighborhood on Manhattan's west side. Chelsea is the primary art district within the borough.

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