Looking for a job to get you out of bed?

The Manager - Employee Communications concepts, builds and executes a thoughtful and engaging internal communication strategy that inspires, connects and engages our workforce. She/He works directly with the Chief People Officer, People Leadership Team and Functional leaders to execute a long term communications strategy, as well as day-to-day communications that align and support our company goals, vision, mission and core values.

Casper (casper.com) was created to re-imagine sleep from the ground up, beginning with its obsessively engineered, outrageously comfortable mattress. All of Casper’s sleep products — including its pillow, bedding, and furniture — are developed in-house by the company’s award-winning R&D team in San Francisco. Casper was named one of Fast Company’s Most Innovative Companies in the World and its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do

• Set and own the internal communications plan and strategy near and long term
• Own and manage all existing Employee and HR comms content development and vehicles including: outlines & scripting for CEO, President or other C-Suite members, coordinating and synthesizing content from different presenters, deck development and branding all content
  • Weekly All Hands
  • Quarterly All Hands, post Earnings calls/routine business updates
  • Annual and mid-year performance cycle communications
  • All ongoing and annual HR programming comms (i.e. Benefits Re-enrollment)
  • Seasonal and Holiday CEO emails
  • Monthly observances storytelling (i.e. Pride, Black History month
    
  • New product launch comms
• Build and implement new community building vehicles (i.e. Newsletter) 
• Sponsor and own the Intranet as a community building and information-rich tool
• Routinely align with Director PR/Comms, Investor Relations/Corporate Communications and Store Communications on total company messages that are both internal and external
• Regularly support and partner on Employee Experience events and activities; support with comms
• Annual engagement survey and quarterly pulse surveys
• With Chief People Officer, ongoing internal communications - scripting, prep and facilitate execution
• Maintain and manage the People team calendar
• Support the multi-disciplinary People team -- ensure all People team communications are appealing, branded and treated as internal “marketing” for employees, visitors, candidates
• Work with store communications to create content that is globally acceptable, and tailored for unique audiences 
• Own, manage, share and update company-wide comms and events calendar
• Lead / Sponsor Diversity Equity and Inclusion workstreams tied to communications & logistics 
• Set standard and filter/edit all internal communications for look, brand, tone, and key messages and word choice. Words matter.  
• Partner with service teams across the organization (IT, Finance, etc.) as we update policies and roll out new initiatives
• Brand Ambassador and internal voice of Casper

Our dream candidate has/is...

• Bachelor’s degree
• 5-7+ years employee / internal / HR communications experience
• Experience as a member of a People/HR team a plus
• Experience in a “build,” high growth/high change environment; fast paced; shifting priorities; hands-on keyboard
• Public company experience required
• Strong written storyteller - wit, humor, simple, direct; will breath life into traditionally dry topics
• A knack for writing — with an obsession over sentence structure, a meticulous attitude about finding typos, and belief wholeheartedly in the Oxford comma
• Experience building and implementing communications vehicles, routines and rituals that touch a HQ and distributed field population
• Demonstrated skill at tailoring content for unique audiences
• Experience working with Senior Leaders to craft critical company communications
• Integrity and confidentiality when dealing with sensitive information
• Strong content design/organization, project management & planning - decks, scripts, outlines and the like
• A collaborative nature, aptitude for bringing people together, a strong work ethic, the ability to manage multiple projects at once, and deliver on tight deadlines
• Able to distill and simplify complex content and messaging both verbally and in writing -- including comms HR, tech, brand and commercial strategy teams and total enterprise org announcements
• Customer focused and customer service mindset
• Professionally mature
• A kind demeanor with high EQ and empathy
• High energy, positive and optimistic; by nature, a “why don’t we….” person
• Great listener

The syrup on your waffles

• Salary to pay your bills, a potential bonus for some splurging, and equity so that you’re part of the Casper family
• Medical, vision, and dental insurance to help you with those coughs or cavities 
• Unlimited vacation policy.  If you need time off just take it; we trust you!
• Wellness programs like cash incentives for tracking sleep and fitness, credits for your favorite studios and in-office activities
• A full gifted bed set when you join and product discounts for friends and family!

If you dream about this stuff this job is probably right for you.  We look forward to learning more about you!