Stash
Stash is a personal finance app that helps make investing easy and affordable.
New York , NY
Remote

Manager, Marketing Ops (Remote) at Stash

| Greater NYC Area | Remote
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Want to help everyday Americans build wealth? Financial inequality is increasing and too many people are getting left behind. At Stash, we believe in the power of simplifying investing, making it easy and affordable for everyday Americans to build wealth and achieve their financial goals.

We’re one of the fastest growing fintechs in the U.S. and have had another record-breaking year. In 2021 we almost doubled our headcount and valuation. Our personal finance app makes investing easy and affordable; this year 6 million customers set aside more than $3 billion with Stash.

Prioritizing People is one of our core values and has been key to a healthy work-life balance and a great sense of fulfillment and inclusion. We employ a true people first - hybrid model. Live and work where you feel the most productive, whether that is in our home, in an office, or a combination of both. Anywhere in the US or UK.  

Let’s solve complex problems and tackle wealth inequality.

We are seeking a Manager, Marketing Operations well versed in working cross-functionally to execute improvements in marketing systems and manage our marketing vendor partnerships across key business partners (Engineering, Marketing, Risk, Finance, Creative, and Compliance).

If you have superior attention to detail, are technically oriented, have great communication and teambuilding skills, and are excited to help internal users—Stash is looking for you! 

What you'll do: 

  • Coordinate and execute transactional marketing campaigns through a variety of different channels—email, push notifications, in-app messaging, and in-app content
  • Manage day to day our marketing vendor partnerships, and work closely with our key business partners (Engineering, Marketing, Risk, Finance, Creative, and Compliance).
  • Identify operational and structural weaknesses and help improve existing or develop new processes to keep our teams as efficient as possible
  • Prepare monthly marketing reports that analyze and summarize key deliverability, volume, and performance metrics
  • Handle day to day management of customer marketing system (CMS) including provisioning access, helping team think through and QA campaigns, basic troubleshooting, and training new users
  • Help advise and shape marketing best practices including advising on segmentation and exclusion strategies, researching and deploying tools and optimizations, and managing and contributing to our SOP
  • Research and onboard new marketing tools and vendors

What we're looking for:

  • 4+ years experience in marketing or CRM operations; working cross-functionally to execute improvements in marketing systems
  • Experience with Eloqua, Marketo, Pardot, or Braze, MoEngage, or similar marketing system (Braze preferred)
  • Understanding of channels outside of email, such as in-app, push,  paid advertising, or content/SEO 
  • Proficient in HTML, CSS, SQL
  • Experience managing vendor or agency budgets and relationships 
  • Highly organized with strong attention to detail. Ability to understand and plan against cross-dependencies to drive projects forward
  • Experience with Looker and comfortable working with existing dashboards as well as developing new ones
  • Team player and the ability to build and grow cross-functional relationships with data, UXR, Engineering, product, and more
  • Ability to distill and simplify complex information and effectively communicate with others
  • Problem solver who is able to respond to problems efficiently and able to distill and simplify complex information and effectively communicate with others
_________________________________________

At Stash it is our mission to help everyday Americans invest and build wealth. That includes people of all races,  genders, and abilities, so it is important to us to acknowledge and address the issues of inequality in financial services head on. 

Diversity and inclusion are essential to living our values, promoting innovation, and building the best products. Our success is directly related to our employees and we believe that our team should reflect the diversity of the customers that we serve.  As an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds.

If you require any reasonable accommodations to make your application process more accessible please reach out to [email protected]

Invest in Yourself: 

  • Equity & Stash Accounts [Invest, Retire, Custodial, Bank]                     
  • Flexible PTO 
  • Learning & Development Fund 
  • Work from Home Stipends
  • Parental Leave [Primary & Secondary]

Recognition:

  • BuiltIn’s Best Places to Work (2019, 2020, 2021) 
  • Forbes Fintech 50 (2019, 2020, 2021)
  • Best Digital Bank, Finovate Awards (2020)
  • Tearsheet Challenge Awards, Best Banking Card Product - Stock-Back® Card, 2020
  • LendIt Fintech Innovator of the Year (2019 & 2020)

**No recruiters, please**

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Where we are

We offer employees the choice and flexibility to work where you want from anywhere in the US or UK. We offer stipends to make home offices productive and for those who don't live near our NYC and London offices, to secure space when they want it.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SwiftLanguages
    • iOSLanguages
    • AndroidLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • LookerAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MandrillEmail
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What are Stash Perks + Benefits

Stash Benefits Overview

Work remotely from anywhere in the U.S. or U.K.
Excellent medical, dental & vision insurance
Unlimited* time off
Paid parental leave
Learning & Development stipend
Work from home stipend

Culture
Volunteer in local community
Our mission is all about helping people - and that lives beyond our products. Whether holiday gifts for kids, or providing donations through our ERGs, giving back is important to Stashers.
Partners with Nonprofits
We are proud to partner with Comp Sci High, The Greenwood Project, and the National Society of Black Engineers.
Friends outside of work
Eat lunch together
Intracompany committees
Stash is proud to have a DEI Committee with a commitment to promoting an environment that is diverse, equitable, and inclusive for all people.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Stash provides training, deepening the company's understanding of unconscious bias and the effects it has on the workplace. We also hosted anti-racism and inclusive leadership training for all leads.
Mean gender pay gap below 10%
Diversity Employee Resource Groups
At Stash, Employee Resource Groups like Black Magic, LatinXcellence, and [email protected] are committed to increasing DEI knowledge among Stash employees.
Hiring Practices that Promote Diversity
Building a diverse and inclusive culture is central to our mission. Over 50% of hires so far in 2021 identify as women and almost 50% identify as Black, LatinX or Asian.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Dental insurance is free to employees.
Vision Benefits
Vision benefits are free to employees.
Health Insurance Benefits
We offer 4 health plans: PPO, HDHP and EPO. Half of our plans are only a few dollars per pay period.
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
In addition to employee groups that run meditation sessions and exercise challenges, we have weekly Wellness virtual training sessions.
Mental Health Benefits
Mental health benefits are through our medical plans EAP and OneMedical. We've hosted Roundtables about stress, finding balance and selecting a therapist.
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Stashers decide if they wish to be fully remote, in the office, or in between. We offer stipends to make home offices comfortable and WeWork passes for those outside our NYC and London offices.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Since going remote, we periodically offer free lunches and sweet treats as perks. We still have our quarterly anniversary luncheon and a bi-weekly lunch with the Founders as well.
Happy Hours
When and where we can :)
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Stipend to maintain an ergonomic home working environment + monthly internet reimbursement
Professional Development Benefits
Job Training & Conferences
Annual Learning and Development Stipend
Diversity Program
Lunch and learns
We host weekly Roundtable and Wellness events, monthly Tech and Tells, bi-annual Hackathons.
Cross functional training encouraged
Promote from within
Mentorship program
Engineering Cross-Team Pair Up Mentorship Program is a great way for a Mentor or a Mentee to work with engineers on projects that are outside of their regular sprint work.
Time allotted for learning
Customized development tracks

Additional Perks + Benefits

Our People-First approach, offers employees the flexibility to work in a hybrid work environment (full time remote to full time in an office or anything in between from anywhere in the US or UK). For those who choose to be in-office, we just opened gorgeous spaces in SoHo, NYC and the Paddington area, London.

Our teams appreciate a commitment to fun and learning. We host weekly All Hands, Roundtable, Wellness events, monthly Tech and Tells, bi-annual Hackathons and take Halloween very seriously.

Building a diverse and inclusive culture is also central to our mission. Over 50% of our hires this year identify as women and almost 50% of our hires identify as Black, Latin X or Asian.

We are growing in customers, in employees, in revenue and in opportunity. We’re moving in the right direction—and we’re just getting started!

An Insider's view of Stash

What are some social events your company does?

We have an incredibly strong social culture and people programming that ensures learning and fun are built into many moments. Weekly we host an All Hands, learning Roundtables, as well as Wellness events. Monthly there are Tech and Tells, and our bi-annual Hackathons are a part of Stash's success and DNA.

Meg Conaty

VP, Talent Acquisition

What projects are you most excited about?

I’m most excited to see our many projects converge! Stash design teams have been working in concert to improve our visual system and solve long-standing customer problems. Soon customers will notice a visually tighter app with a clearer user experience, all thanks to the thoughtful coordination and hard work of all of our designers & researchers!

Quinn Ryan

Senior Product Designer

How does the company support your career growth?

As a growing company we believe that our people are our first customers. We invest in their growth in a few ways such as Learning & Development stipends, custom, manager and leadership development programs as well as peer development and coaching for all employees.

Lina

Sr. Director, Talent & Culture

How do your team's ideas influence the company's direction?

Building a diverse and inclusive culture is central to our mission. We believe in the richness that comes from working with people of different backgrounds and perspectives. Over 50% of hires this year identify as women and almost 50% identify as Black, LatinX or Asian. We’re moving in the right direction—and we’re just getting started!

Erick Smith

Talent & Diversity Manager

How would you describe the company’s work-life balance?

I’ve lived in New York since I was born. However, during the pandemic, I made the decision to move to improve my quality of life and enjoy the beach. By allowing employees to be located in a place that best suits them , Stash reinforces that we’re a people-centric organization.

Rebecca St. Aime-Williams

Sourcer

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