Marketing Manager
Company Description
Share Local Media, or SLM, is a rapidly growing startup reimagining the world of offline marketing for tech and e-commerce companies. We started as e-commerce marketers ourselves, and launched SLM with a goal of turning direct mail into a high performing, scalable channel for a digitally native client set. To do so, we’ve taken an inputs based-approach to the space, and re-engineered the channel from the ground up to make it easier to test, faster to execute, more measurable, and ultimately, more effective for e-commerce and tech clients of all types.
We’re a full-service direct mail agency, media program operator, and technology platform, serving some of your favorite e-commerce and tech brands (think Casper, Lyft, Grubhub, etc.). We live and breathe direct response marketing, and strive to delight clients with high performing campaigns built around fast, data-driven client service, and premium, unique branding.
What are we like at SLM? We’re passionate, humble, and kind. We value data-driven thinking, speed, persistence, creativity, and teamwork. We love helping clients grow and scale through a tactile medium that has long term brand value. And finally, we get excited about transforming an old-school channel into something new through data, product, technology, and a service-driven mentality.
Share our excitement? Great - we’d love to hear from you!
About You
We’re looking for a data-driven Marketing Manager who enjoys analytics and numbers; communicating with clients and managing accounts; and figuring out the best way to provide value to a variety of customers in different situations.
Job Description
Account Management
- Lead tactical and strategic planning on end-to-end direct mail programs for a portfolio of brand partners
- Oversee day to day communications for brand partners & internal vendors
- Provide regular performance updates to business owners and serve as the channel owner in making recommendations, and sharing best practices
- Evaluate and collaborate with internal and external stakeholders to grow and test new channels
- Guide team in new client outreach and onboarding into our programs
Analytics
- Develop and execute direct mail marketing strategies to efficiently drive new customer acquisition for our partners
- Evaluate campaign performance to optimize for cost per customer acquired and other ROI metrics
- Track program performance (quantitative & qualitative tracking) and provide strategic recommendations for testing and optimizing the program
- Suggest tactics and strategies to improve performance and enhance overall campaign and reporting effectiveness
Team Leadership
- Demonstrate potential or experience managing/guiding team members
- Troubleshoot client issues and oversee key communications
- Offer guidance to the to the team to improve campaign performance
- Strategize company and project offerings to optimize client value
No day at Share Local Media will be the same but a typical day could include the following activities:
- Developing a mail plan strategy for a new or existing client
- Managing the timeline & follow ups for any mailings currently in progress
- Status calls/meetings with clients & vendors
- Analyzing and leveraging results to optimize future campaigns
- Troubleshooting campaign issues and addressing client issues
Qualifications
- 3-5 years of relevant experience in marketing, sales, or finance
- Passion for marketing, customer acquisition, brand, & account management
- Strong sense of urgency and great time management skills
- Strong analytical, organizational, and communication skills (oral and written)
- Strength and experience with analytics and data-driven approaches to marketing
- Self-starter and problem solver with a get it done attitude
- Ability to work independently and manage relationships in a constantly changing startup environment
- Comfortable presenting in front of large groups and representing our company in client meetings with VPs and high-level executives
Additional Information
What we offer
- Full-time role based in either our NYC or Chicago office
- We’re fully remote right now, but anticipate a mix of in-office and remote again in the future
- Ownership and growth opportunities
- Flexible vacation policy
- Robust benefits package
- A fun culture including: team events, happy hours, and trips
- The opportunity to work with a group of passionate, humble, and kind team members
If you’re looking to be part of something new that is transforming an industry, this is the role for you. You will be empowered to think like an entrepreneur by coming up with new ideas, testing them, implementing them, and then scaling them quickly.
All your information will be kept confidential according to EEO guidelines.