Marketing Operations Director
The Job
OwnBackup is one of the fastest growing global SaaS companies. With nearly 5,000 customers, we are ranked on the Forbes Cloud 100 as one of the world's top private cloud companies and have raised over $500 million in funding from AIkeon Capital, B Capital Group, BlackRock Private Equity Partners, Insight Partners and others.
As the Marketing Operations Director at OwnBackup, you will keep our systems running smoothly and efficiently. You will be responsible for maintaining and improving the health of our database, from new lead acquisition to email deliverability, as well as our lead management processes. You will support the marketing and sales team by providing a solid marketing database structure, automating repeatable processes, and reporting on the health of our lead database and systems.
Your Day-to-Day Role
- Work closely with marketing and sales to ensure data is syncing seamlessly in Salesforce and Pardot for accurate and up-to-date attribution, provisioning, management, and reporting
- Data reporting framework maintenance supporting pipeline and revenue goals by maintaining our lead operational process including lifecycle reporting, scoring and sales alerts
- Work to automate repeatable processes to consistently optimize and accelerate marketing campaign delivery and workflows
- Report on the health of our lead database including marketability, and email deliverability, and unsubscribe monitoring
- Administration across the various martech stack
- Gather qualitative feedback from sales and marketing stakeholders to help drive further efficiencies within processes
Your Work Experience
- BA/BS degree
- 5+ years of Marketing automation experience
- Experience working in marketing operations software such as Hubspot, Marketo, or Pardot, and are familiar with how they work. Administrative level of experience preferred
- Experience with Salesforce CRM, Salesforce campaigns, and reporting, and comfortable building reports and dashboards
- Bias toward simplification, without over-engineering our processes and campaign flow
- Excellent interpersonal and communication skills with an ability to work effectively cross-functionally and with all levels within the organization
- A growth mindset – always making improvements, trying new things, rolling with changes, failing fast, and a can-do attitude
- Perform marketing program data loading pre and post program execution aligned to our best practices
Important Details
This is a full-time position. The ideal candidate will work out of our Englewood Cliffs, NJ office to maximize collaboration and interaction with the business. Travel may be required.
The base salary hiring range for this position is $145,376 to $218,064. The actual amount to be offered to the successful candidate will be dependent upon various factors such as education, training, skills, qualifications, competencies, years of experience, job-related knowledge, scope of the role, and location.
OwnBackup is dedicated to creating an environment where employees thrive, which is why base pay is only one part of the total compensation package that is provided to compensate and recognize employees for their work. This role may also be eligible for unlimited PTO, generous medical benefits, a 401(k) savings plan with a 4% employer match, discretionary bonuses/incentives, and stock options. We also offer catered lunches in the office five days a week, a full fitness center, and free shuttle bus service to and from New York City.
Creating an environment where employees thrive also means making sure every employee feels accepted. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. OwnBackup is an Equal Opportunity Employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day. We strive to be one team and one culture that builds trust through transparency. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status.
A Bit About Us
OwnBackup is a leading SaaS data protection platform for some of the largest SaaS ecosystems in the world, including Salesforce, Microsoft Dynamics 365, and ServiceNow. Through capabilities like data security, backup and recovery, archiving, and sandbox seeding, OwnBackup empowers thousands of organizations worldwide to manage and protect the mission-critical data that drives their business.
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