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Celonis is the leader in business transformation software. Powered by its market-leading process mining core, the Celonis Execution Management System provides a set of instruments and applications, with a developer studio and platform capabilities for business executives and users. The Celonis EMS offerings help companies manage every facet of execution management from analytics, to strategy and planning, management, actions and automations. For Global 2000 companies, transforming to an intelligent enterprise has become a key strategic priority. Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach to jump-start and operationalize change in transformation initiatives. Celonis has thousands of global customers including ABB, AstraZeneca, Bosch, Coca Cola, Citibank, Dell, GSK, John Deere, L’Oreal, Siemens, Uber, Vodafone and Whirlpool. All rely on Celonis technology to unlock their full execution capacity and drive change to business processes. Celonis is headquartered in Munich, Germany and New York, New York, and has in total 15 offices worldwide. The company has grown 5,000% in 4 years and 300% in the past year. In 2019, Celonis reached a $2.5 billion valuation, after receiving a $290 million Series C funding round. Since opening its US headquarter in New York in September 2016 it has quickly added blue chip customers like Lockheed Martin, ExxonMobil, Honeywell, and Mars to its client roster. The US is the fastest growing region for Celonis and will soon exceed 50% of its total revenue, and therefore expanding US offices in New York, San Francisco, Raleigh, Ann Arbor, as well as Latin America.
Celonis is seeking a Marketing Operations Manager, as part of the newly created Marketing Operations group, supporting the evaluation of current infrastructure – including the campaign execution process, quality controls in place, marketing tools, reporting, and implementing enhancements to drive improvements to campaign quality & customer experience metrics. You will be part of a team responsible for Marketing Automation, Systems & Processes, and Data & Analytics.
This is a hands-ons, technical role where you will be working with marketers in offices around the world, with HQ in Munich, Germany.
Campaign Operations: Support the re-architecture of how marketing campaigns are created, tracked and reported on. This includes marketing automation processes, CRM processes and data capture methods. Strong Focused on optimizing the lead management process and workflows to ensure maximization of the marketing to sales funnel increasing efficiencies and conversion rates
Marketing Automation Administration: Own our marketing automation platform (Pardot) at the administrative level. This includes regular system audits, synchronization with our CRM (Salesforce) and the implementation/upkeep of new/existing integrations.
General Marketing Operations: Provide ad-hoc support to our growing marketing team across the globe troubleshooting marketing technology issues, resolving data discrepancies and providing structure governance to the team. This also includes creating enablement materials such as process documentation, slide decks and diagrams.
- 2-5 years experience as part of a global Marketing operations team for B2B tech companies
- Proven ability to meet deadlines and work on multiple projects simultaneously.
- Proven ability to build processes and ensure process compliance in a hypergrowth environment
- Understanding of Marketing processes, digital Marketing, web content planning and content lifecycle management.
- Experience with Marketing automation platforms and marketing technology systems such as Pardot, Terminus
- Experience with Salesforce, specifically Salesforce Campaigns configuration.
- Strong ability to create documentation and training materials for enablement
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.