Marketing Operations Program Manager at Lattice (Remote)

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About the Role

As a Marketing Operations Program Manager at Lattice, you will have an opportunity to make a difference in how people work across the globe. From managing campaign workflows and our marketing automation platform to ensuring lead hand-off to Sales, you will be key in identifying areas for process optimization, helping us make strategic investments in our tech stack, and supporting key initiatives.  You will partner closely with Lattice's marketing team leaders in Demand Generation, Customer Marketing, ABM, and Events to deliver results and help the company achieve its mission. 

What You Will Do
  • Create, templatize, and refine scalable processes and workflows that enable best practices in campaign management, automation, and performance tracking
  • Collaborate with marketing team leaders and program owners to scope automation and integration enhancements to create the best marketing user experience 
  • Implement and manage marketing technology integrations to support creative, innovative, and scalable lead generation and event execution (e.g. Demandbase, Sendoso, Splash, Hopin)
  • Manage day-to-day campaign support, educate, and advise broader marketing team on best practices for audience segmentation, reporting, systems, and marketing tools to launch a successful program
  • Monitor and maintain data quality of our marketing database through data enrichment, hygiene, and persona segmentation
  • Create training materials and tools for knowledge sharing and internal education/training efforts
What You Will Bring to the Table
  • You have 3+ years experience in a B2B marketing operations/automation/technology role
  • You have 2+ years experience of Marketo Admin experience
  • You are a creative thinker with a knack for deconstructing and solving complex problems
  • You have strong attention to detail, project management skills, and communication skills
  • You are passionate about enabling and supporting team members your 
  • You are a Marketing Automation Expert (Program Execution, Integrations, Best Practices)
  • You have experience with Marketo, SFDC
  • Nice to Have experience: Looker, Bizible, Demandbase, Integrate, Sendoso, Splash, Goldcast, Hopin, or similar platforms
  • A strong contributor to team culture and alignment with Lattice values 

#LI-Remote

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive 💪. In an age where employees have more choices than ever before, businesses that put employees first are winning �– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 4,600+ customers globally, including brands like Slack, Pinterest, Reddit, and Asana. 


What else does Lattice have to offer? We’re so glad you asked! We invest in our people’s personal and professional growth because that sort of growth begets business impact and personal fulfillment 🤗. We believe in the value of continued learning investments 🤓and reimbursements. We offer a competitive salary (including equity💸) and our benefits are thoughtful. We believe that taking the time for you is important and have a flexible vacation/time-off policy to prove it. We even incorporated Lattice “Recharge Days” 🔋to ensure you’re getting a break every month. Lattice has also implemented a 💻 remote-first hybrid model (team-dependent, you work from wherever makes you most comfortable). If that gets you excited, now is the perfect time to join; so bring your appetite for ownership and creation and help Lattice continue to grow! 🎉

Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases

Location

New York, NY

An Insider's view of Lattice

What’s the vibe like in the office?

In my interview, I was really impressed with how low-ego and collaborative everyone was. I’m really happy to say that even a year later that’s true! Everyone is incredibly kind, respectful, and dedicated to helping you be the best version of yourself. I also love how I’ve been able to make connections with people outside of my immediate team, even

Jay

UI Engineer

What projects are you most excited about?

The foundation work we’re doing! Our mission, making work meaningful, can only be enabled if we’re building from a solid product foundation. We’re thinking about where the platform can go and working backward into a clearer information architecture that can support our vision. The process requires research, customer empathy, and divergent thinking.

Jared

VP of Design

How has your career grown since starting at the company?

I have always wanted to learn as much as I can about scaling a company. At Lattice I have been given the opportunity to dive deep into multiple parts of our business - starting in Customer Experience/Operations and then moving to Sales. I have learned more in two years at Lattice than I could have anywhere else in more than double that time.

Emily

Chief of Staff

What’s the vibe like in the office?

At Lattice, we have a very supportive and friendly atmosphere. Everybody goes out of their way to help, support, and appreciate each other. If you do a great job helping a colleague, solving a difficult problem, suffice to say it doesn’t go unnoticed.

Mona

Software Engineer

What are Lattice Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
We have dedicated Employee Resource Groups (ERGs) that center around people of color, women, and the LGBTQ community!
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
40% of our C-level executive team is female and we are focused on building out a diverse, inclusive, and equitable team.
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
LOUD, Latticians Organizing for Unity 
& Diversity ERG, advocates for and elevates those 
who identify as people of color by helping make Lattice a more diverse, equitable, 
and inclusive workpl
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Lattice has a fully stocked kitchen full of snacks, breakfast and lunch items, a Bevi, and Kombucha on tap.
Some Meals Provided
Employees get free lunch on Tuesdays and Fridays.
Happy Hours
Happy hours are hosted once per month.
Professional Development Benefits
Job Training & Conferences
Lattice offers employees professional development opportunities like an annual individual budget for training and onsite training course.
Lunch and learns
Promote from within
Mentorship program

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