Partner Education Marketing Manager

| Greater NYC Area

 

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

Snapchat is the camera used by millions of people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.

We’re looking for a Partner Education Lead to join Team Snapchat! 

Snapchat is looking for an experienced Partner Education & Training Lead to join Snapchat’s Business Marketing team. We are growing and re-vamping Snapchat’s online learning training portal for business training program; our online platform helps educate and teach businesses, agencies, and marketing partners on how to activate on Snapchat and develop the skills they need to grow their business on Snapchat. As the Partner Education Lead you will fully immerse yourself with our clients, community and products to assess and anticipate their learning needs and how to meet them where and when they need the educational and training support in the most effective modality. By analyzing our client’s needs, our Partner Education lead will continue to develop learning experiences incorporating realistic role-play, leader videos, self-paced elearning, instructional games, and rich performance support aids. Ultimately you will drive growth of new advertisers using Snapchat through the digital education of Snapchat to businesses big and small. Working from our NYC or Los Angeles offices, you will partner closely with Business Marketing, Sales and Agency Development team.

What you’ll do:

  • Analyze, design, develop, implement and revise a variety of instructional content resources across Sapchat’s online learning portal for business and beyond (eLearning, videos, coaching campaigns, instructor-led, learning aids) that ladder up to Global Sales and Marketing goals 

  • Evaluate current offerings to ensure alignment to changes in learning journeys and courses

  • Collaborate with SMEs to identify training needs and recommend appropriate learning solutions

  • Design and develop instructional material by incorporating adult learning principles and instructional design methodologies

  • Redesign/refresh our most priority programs as needed

  • Manage content development life cycle to ensure timely delivery of instructional material

  • Partner closely with Business Marketing, Agency Development team , and SMEs to define and execute marketing plans that are inclusive of inputs from Sales, Business Marketing and the Agency Development team to help drive increase in enrollments and brand awareness of our e-learning platform 

  • Consistently monitor audience usage to optimize tracks and courses 

  • Troubleshoot user issues of Snapchat’s e-learning system 

  • Work with agency partners to develop marketing collateral – e.g. email templates, direct mail pieces, case studies/success stories, 1-pagers, etc

Minimum Qualifications

  • Bachelor’s degree in instructional design, instructional technology, or education marketing

  • 5+ years of experience in corporate training and education 


Preferred Qualification

  • 5-8 years’ experience in designing instructional/training programs and resources preferred

  • Experience with Intellum and Evolve 

  • Knowledge of SAM and ADKAR models prefered

  • Track record of delivering and managing projects autonomously 

  • Consulting, relationship-management and advocacy experience

  • Interpersonal communication and problem-solving experience

  • HTML design/editing experience

  • Experience managing Intellum’s LMS or similar LMS Platforms

  • Experience in content strategy for Business Education programs

 

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • Objective-CLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • SendGridEmail

Location

Snap NYC is in the heart of Times Square in the former New York Times office building!

What are Snap Inc. Perks + Benefits

Snap Inc. Benefits Overview

Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms.

Every Snap office has its own set of benefits built around its needs, but here’s a rundown of some of the programs you'll find in our LA office.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute to a Medical FSA to pay for eligible medical expenses, or a Dependent Care FSA to pay for eligible daycare expenses, with pre-tax dollars.
Disability Insurance
Employees can take up to 16 weeks of short-term disability for 60% tax-free pay with benefits remaining active. Long-term disability is also available at 60% tax-free.
Dental Benefits
We provide free dental coverage for employees and eligible dependents. In addition, the plans have an orthodontia benefit. Annual in-network cleanings and exams are covered at no cost.
Vision Benefits
Snap provides a free vision plan for employees and eligible dependents. The plan includes a LASIK benefit and a $200 annual frame/contact lens allowance.
Health Insurance Benefits
We provide free PPO and HSA plans to employees and their dependents with the option to buy-up to an enhanced PPO plan with lower co-pays. In CA, Kaiser HMO is another free medical plan option.
Life Insurance
We provide Basic Life and AD&D insurance at 2x salary at no cost.
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Snap offers a retirement savings plan that allows you to save for your retirement on a pre-tax and/or post-tax basis.
401(K) Matching
Snap matches 100% up to 3% and 50% on your 4th and 5th contribution to both your pre-tax and/or Roth elective contributions and the match is immediately vested. We also offer the Mega Backdoor Roth.
Company Equity
Snap offers compensation packages that allow you to share in Snap's long-term success!
Child Care & Parental Leave Benefits
Child Care Benefits
Snap offers a Dependent Care Flexible Spending Account to help you use tax-free funds to pay for preschool, summer day camp, before/after school programs, and child or elder daycare.
Generous Parental Leave
Maternity Leave: Up to 4.5 months (18-20 weeks) of 100% paid maternity leave Paternity Leave: Up to 2 months (8 weeks) of 100% paid paternity leave
Family Medical Leave
Snap provides you with up to 12 weeks of time off to care for a family member with a serious health condition. We also provide 6 weeks of pay to care for an immediate family member with health issues.
Adoption Assistance
Snap will reimburse up to $10k towards any Adoption expenses incurred. You are also eligible for up to 2 months (8 weeks) of 100% pay to bond with your new child.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Employees are allotted four hours of paid time off to volunteer at charities that align with the company’s philanthropic pillars: youth, education, and arts.
Paid Holidays
Paid Sick Days
Snap provides 15 sicks days per year if you're feeling under the weather!
Perks & Discounts
Casual Dress
Commuter Benefits
Employees can contribute to a Commuter FSA for their commuting costs.
Company Outings
There are lots of social events to choose from, ranging from cultural, health & fitness, personal development, volunteering, arts & crafts, and more.
Free Daily Meals
Employees get a Snap Meal Card with a daily stipend of $16. You can use the card at restaurants and on food delivery services!
Stocked Kitchen
All offices are stocked with free snacks, drinks, coffee, etc.
Recreational Clubs
Employees can participate in sports leagues through SnapFit. We also offer team fitness classes, hikes, races, and more.
Relocation Assistance
To help you get to your new city safe and sound, Snap assists with eligible candidates' relocations through final move flights, storage, package & delivery, corporate housing, moving cash, and more.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Snap has a Learning & Development program that enables employees to continue honing their skills, and individual teams have budgets to send eligible employees to industry conferences, trainings, etc.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
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