Partner Marketing Director

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We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there’s still an exciting journey ahead of us. Do you want to join us?

With partners a central focus of our go-to-market plan, you will hold a highly visible role at Trustpilot, setting the strategy and executing marketing campaigns across our ecosystem of technology, eCommerce and agency partners. The ideal candidate for this role has experience scaling a partner marketing organization in a B2B setting, and can apply those skills to continue to enhance our program and drive measurable impact on revenue.

 In your role you will:

  • Lead our overall partner marketing strategy–working closely with two direct reports who manage our eCommerce platform, technology, and solutions partner programs.
  • Establish strong internal relationships with key cross-functional leaders within Partnerships, Commercial, and Product Marketing teams to gain a deep understanding of business priorities, and how our partner ecosystem can help drive us towards our goals.
  • Work closely with Partnership sales teams to develop campaigns that support target performance metrics
  • Optimize our existing partner programs to gain traction with top prospective partners and expand our reach.
  • Partner with the rest of the Marketing team to ensure our partner ecosystem is effectively incorporated into marketing strategies across demand gen, content, events and customer marketing.
  • Align our external partners with Trustpilot’s core positioning, enabling them with the development of various materials (pitch decks, one-pagers, case studies, e-books, etc.).
  • Ensure partners are covered in significant announcements and new product launches.
  • Build and support a partner marketing program for VARs.
  • Oversee the build out, marketing and maintenance of our partner portal.

We are looking for people with:

  • 10+ years of partner or product marketing experience in a B2B, SaaS environment.
  • Deep understanding of how partnership programs are structured, including referral, VAR, syndication, and tech integration
  • Ability to build strong relationships and work collaboratively with a broad set of internal and external stakeholders
  • Exceptional verbal and written communication skills, across all levels.
  • Experience running integrated marketing programs and campaigns with partners. 
  • A highly collaborative nature with a “do-er” mentality–mix of large company (operating at scale) and small company (scrappy execution) experiences.
  • Proven project management skills with the ability to manage multiple plans, budgets, resources

We are: 

A team of intellectually curious marketers who are focused on optimizing our go-to-market strategy and execution. The team is led by the VP of Global Portfolio Marketing.

We offer:

  • The chance to be a part of an exciting global growth journey. 
  • Supportive colleagues who have a desire to learn, share and innovate.
  • Balanced work-life environment, with flexibility to work from home (even post-Covid).
  • An international, fast-paced working environment
  • Competitive salary, bonus and extensive benefits
  • A vibrant culture that you will find replicated across our Global offices
  • Full benefits & 401k
About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. Working here is an opportunity to collaborate with talented and dedicated people in a rapidly growing, fast-paced and agile environment.

With vibrant office locations all around the world and over 40 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. We work hard every day, but we also take the time to catch up with colleagues over a game of ping-pong, a cup of coffee or maybe grab a beer after work.

Trustpilot is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Trustpilot is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trustpilot are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Trustpilot will not tolerate discrimination or harassment based on any of these characteristics. Trustpilot encourages applicants of all ages.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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Technology we use

  • Sales & Marketing
    • HubSpotCRM
    • SalesforceCRM

Location

This area has lot to offer. You can grab a burger from the original Shake Shack and enjoy the people watching as you hang out in Madison Square Park. Celebrity chef Mario Batali's popular Eataly market is a great place to shop for groceries or eat your way through all the food stalls.

An Insider's view of Trustpilot

How would you describe the company’s work-life balance?

The work-life balance is amazing. It’s been 5 years since I’ve had the luxury of being off on a weekend. Besides that, my managers don’t really bother me outside of my regular working hours, and I'm always encouraged to take my full hour for lunch. You also can’t beat working remotely; my daily commute is about 20 seconds each day

Jawayne

Account Development Representative

What does your typical day look like?

The thing I love the most about my role as an Account Executive is that every day looks different. Some days I’m more focused on setting up new meetings with prospective clients, whereas others I’m spending my time nurturing opportunities I’ve already created and building rapport with new people.

Emily

Account Executive

What makes someone successful on your team?

There are clear paths to move into management or maintain personal growth as an individual contributor. It's nice to know there is an achievable plan in place and management has always been supportive of my goals.

Jeremy

Senior Customer Integration Engineer

What is your vision for the company?

My personal vision for Trustpilot is to make it the preeminent review platform in the United States both in terms of volume of content and review credibility. Within the org, I envision Trustpilot operating in a way that allows us to understand greater detail of our business and to build the best team in the business!

John

Commercial Operations Director

What projects are you most excited about?

As a Talent Acquisition Specialist, my day-to-day consists of conducting technical phone screens, preparing candidates for interviews, and extending offers! Besides my daily responsibilities, I worked on a social media project recently. I was able to utilize my marketing degree to teach my colleagues how to rock their LinkedIn profiles and content.

Kayla

Talent Acquisition Specialist

What are Trustpilot Perks + Benefits

Culture
Volunteer in local community
Every Trustie has two (paid) volunteering days a year, which they can use to give back to their community.
Partners with nonprofits
We partner with a women's shelter in the Bronx, and another non-profit that helps homeless women and children in NYC.
Open door policy
Team based strategic planning
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Trusties in Color (TiC), Pride & Allies, Trustpilot Women in Leadership (TWIL)
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Free subscription to Headspace
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Employees receive 5 days per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free lunch on Wednesday and Breakfast on Thursdays
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Our kickball team is currently undefeated! We have lots of things like this happen year to year.
Fitness stipend
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Opportunities to visit our other offices, including internationally. Ongoing training and development across all departments. Catered lunches on Fridays and towards the end of each month, cold brew and beer on tap. Snacks and bagels on Mondays. Internal promotion track, happy hours and office events.

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