Partner Marketing Manager

| Greater NYC Area
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We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there’s still an exciting journey ahead of us. Do you want to join us?

We’re the world’s most powerful review platform, free and open to all. Our mission is to be a universal symbol of trust and we are well on our way - but there’s still an exciting journey ahead of us. Do you want to join us?

The Opportunity 

As part of the portfolio marketing team and reporting into the Director of Global Partner Marketing, the Partner Marketing Manager will play a pivotal role in contributing to Trustpilot’s partner program through the end-to-end management of marketing and communications plans designed to grow Trustpilot’s agency partners at scale. Your position is highly cross-functional, working closely with your peers in the marketing, partner, product and commercial teams to achieve your goals.

 In your role you will:

  • Align our external partners with Trustpilot’s core positioning, enabling them with the development of various materials (pitch decks, one-pagers, case studies, e-books, etc.)
  • Promote Trustpilot to partners and potential partners through integrated marketing methods: digital advertising, events, content, case studies, etc.
  • Own and maintain the marketing assets, content, and nurture journeys on the partner portal (magentrix)
  • Enable and coordinate partner co-marketing efforts for execution by our regional marketing teams
  • Develop and manage Trustpilot’s partner community events and touchpoints such as partner surveys, webinars, and the monthly partner newsletter
  • Manage the partner reward programs (holiday gifting, referral program, SPIFFs) designed to influence partners to progress through Trustpilot’s tiered incentive program
  • Plan and execute Trustpilot's annual global partner awards 
  • Ongoing management of the partner communications plan, working closely with partner managers, partner marketing & the comms team to ensure partner news is sourced and distributed
  • Establish joint marketing/opportunity metrics and accountability, demand/lead management cadence, sales/partner demand interlock, and quarterly performance reviews
  • Work closely with marketing operations to measure and report on partner marketing pipeline creation, conversion, and ROI

We are looking for people with:

  • 4+ years of partner or generalist marketing experience in a B2B, SaaS, agency environment
  • Demonstrated success in managing marketing programs, including effective stakeholder management and the ability to develop qualitative and quantitative KPIs for measuring performance
  • Excellent written and verbal communication skills, especially when presenting ideas to senior management
  • A global mindset; you will be working closely with team members across US, UK, ANZ, and Copenhagen offices
  • Proactive and driven to solve problems and find innovative solutions
  • Can work well independently but also excels within a group
  • Strong project and time management skills
  • High energy, drive and passion for our products and seeing success in market
  • Proven content writing skills highly preferred
  • Experience with Salesforce, Hubspot and other key marketing tools

We are: 

As a global portfolio marketing team, our mission is to:

seek knowledge

(across markets, customers, partners, products)

to inform go-to-market plans

(target persona, price, channels) 

that deliver measurable results

(adoption, revenue, advocacy)  

along our customers’ journey.

We are a global team that shares a passion for our mission, and celebrates the individual skill sets each member brings forth in making that mission a reality.

We offer:

  • The chance to join an international, ambitious and evolving Partner Marketing team.
  • International and high level exposure across our European, US and APAC markets.
  • Supportive colleagues who have a desire to learn, share and innovate.
  • Balanced work-life environment, with flexibility to work from home (even post-Covid).

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. Working here is an opportunity to collaborate with talented and dedicated people in a rapidly growing, fast-paced and agile environment.

With vibrant office locations all around the world and over 40 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. We work hard every day, but we also take the time to catch up with colleagues over a game of ping-pong, a cup of coffee or maybe grab a beer after work.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. Working here is an opportunity to collaborate with talented and dedicated people in a rapidly growing, fast-paced and agile environment.

With vibrant office locations all around the world and over 40 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. We work hard every day, but we also take the time to catch up with colleagues over a game of ping-pong, a cup of coffee or maybe grab a beer after work.

Trustpilot is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Trustpilot is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trustpilot are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Trustpilot will not tolerate discrimination or harassment based on any of these characteristics. Trustpilot encourages applicants of all ages.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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Technology we use

  • Sales & Marketing
    • HubSpotCRM
    • SalesforceCRM

Location

This area has lot to offer. You can grab a burger from the original Shake Shack and enjoy the people watching as you hang out in Madison Square Park. Celebrity chef Mario Batali's popular Eataly market is a great place to shop for groceries or eat your way through all the food stalls.

An Insider's view of Trustpilot

How would you describe the company’s work-life balance?

The work-life balance is amazing. It’s been 5 years since I’ve had the luxury of being off on a weekend. Besides that, my managers don’t really bother me outside of my regular working hours, and I'm always encouraged to take my full hour for lunch. You also can’t beat working remotely; my daily commute is about 20 seconds each day

Jawayne

Account Development Representative

What does your typical day look like?

The thing I love the most about my role as an Account Executive is that every day looks different. Some days I’m more focused on setting up new meetings with prospective clients, whereas others I’m spending my time nurturing opportunities I’ve already created and building rapport with new people.

Emily

Account Executive

What makes someone successful on your team?

There are clear paths to move into management or maintain personal growth as an individual contributor. It's nice to know there is an achievable plan in place and management has always been supportive of my goals.

Jeremy

Senior Customer Integration Engineer

What is your vision for the company?

My personal vision for Trustpilot is to make it the preeminent review platform in the United States both in terms of volume of content and review credibility. Within the org, I envision Trustpilot operating in a way that allows us to understand greater detail of our business and to build the best team in the business!

John

Commercial Operations Director

What projects are you most excited about?

As a Talent Acquisition Specialist, my day-to-day consists of conducting technical phone screens, preparing candidates for interviews, and extending offers! Besides my daily responsibilities, I worked on a social media project recently. I was able to utilize my marketing degree to teach my colleagues how to rock their LinkedIn profiles and content.

Kayla

Talent Acquisition Specialist

What are Trustpilot Perks + Benefits

Culture
Volunteer in local community
Every Trustie has two (paid) volunteering days a year, which they can use to give back to their community.
Partners with nonprofits
We partner with a women's shelter in the Bronx, and another non-profit that helps homeless women and children in NYC.
Open door policy
Team based strategic planning
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Trusties in Color (TiC), Pride & Allies, Trustpilot Women in Leadership (TWIL)
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Free subscription to Headspace
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Employees receive 5 days per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free lunch on Wednesday and Breakfast on Thursdays
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Our kickball team is currently undefeated! We have lots of things like this happen year to year.
Fitness stipend
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Opportunities to visit our other offices, including internationally. Ongoing training and development across all departments. Catered lunches on Fridays and towards the end of each month, cold brew and beer on tap. Snacks and bagels on Mondays. Internal promotion track, happy hours and office events.

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