Product Marketing Manager at Aircall

| Greater NYC Area
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Aircall is on a mission to redefine the business phone.
We are an advanced cloud-based phone system, complete business phone, and call center software — all wrapped up in one single tool.
But behind our product are the people driving it. Ambition, teamwork, transparency and community — these are the values we live by at Aircall. We know that success comes from hard work and deserves to be recognized and rewarded.
So if you’re a person that loves the challenge of a startup atmosphere, enjoys solving meaningful problems, and wants to feel like part of a family — then you just might be who we’re looking for.
At Aircall, we’re looking for a Product Marketing Manager to join our growing team of collaborative, creative, and talented PMMs. In this role, you will report to the Director of Product Marketing, and you will be a key member of a cross-functional team responsible for building Aircall's integration ecosystem. This is an opportunity to help drive a strategic initiative and have a big impact on the business!
If you’re a person who loves the challenge of a startup atmosphere, enjoys solving meaningful problems, and wants to feel like part of a family — then you just might be the person we’re looking for.

Your mission @Aircall:

  • Become an expert in our product, our market, and especially our customers and buyers
  • Contribute to roadmap planning by helping prioritize new integrations that would be strategic for the business
  • Define core messaging and develop the go-to-market strategy for new integrations
  • Make sure internal teams like Sales and Customer Success have the information and tools they need
  • Own website content and collateral materials around new integrations, such as one-sheets and videos
  • Help drive market awareness about integrations by recommending topics for blog posts, e-books, webinars, and events
  • Work closely with the Demand Generation team to define campaigns to drive leads
  • Manage customer surveys (such as beta feedback) for your products
  • Contribute competitive insights
  • Stay positive, solution oriented and creative

A little more about you:

  • A customer-centric marketer with 3-5 years of relevant experience for a B2B technology product
  • A strong team player with a proven ability to work cross-functionally to achieve business goals
  • A proactive communicator who is excited to take initiative and has outstanding written, verbal and presentation skills
  • A left- and right-brain thinker who is both creative and analytical
  • An excellent storyteller who understands how to tailor a message to meet an audience’s needs
  • A globally-minded person who enjoys working with a diverse group of international colleagues

About Aircall:
We believe that everyone’s voice is unique and valuable. That’s why we advocate to empower the voice of both our employees and our customers. Being fully engaged at work means that we’re happier, more confident, and more excited to achieve great things together.
Aircall offers a unique work environment and the chance to collaborate with diverse teammates across two continents. We give you the freedom and tools to do your best work, and foster an environment you can do it in. We also have some sweet perks like:
- Medical, dental, and vision insurance is 100% covered
- Unlimited PTO — take the time you need to come to work feeling great!
- 401k plan (with company matching!)
- Equity
- Competitive salary with fitness/wellness reimbursement and commuter compensation
- An office in the center of NYC with great food (breakfast every Monday & Friday!), drinks, and team parties
Aircall is committed to building a diverse, equitable and inclusive workforce. We are an equal opportunity employer and welcome qualified applicants, regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. If you have a disability or special need that requires accommodation, please let us know. Members of communities historically underrepresented in tech are encouraged to apply.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • Looker Analytics
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • Notion, GitHubManagement
    • ContentfulCMS
    • SalesforceCRM
    • Marketo Email
    • MarketoLead Gen
    • LinkedIn Sales Navigator Lead Gen

Location

We are located in the heart of Union Square. Its vibrant energy is an extension of who we are as a team and culture.

An Insider's view of Aircall

What’s the vibe like in the office?

Aircall allows you to be part of something greater than yourself. The culture and energy at the office daily is unmatched. I have the privilege to work with amazing, bright, and talented individuals daily. This is my second family.

Phil

Account Executive

What's the biggest problem your team is solving?

Aircall is bringing value back to voice. Through our cloud-based phone system that is integrated with your favorite business tools (Salesforce, Zendesk, Slack, etc.), we help companies have better conversations with their customers.

Florens

Sales Director

What makes someone successful on your team?

At Aircall, if you want to do something, you just do it. If you want to make a change, you can be the change. Regardless of title, seniority, and other superficial labels, ideas are heard and every Aircall employee is empowered to make an impact.

Kera

Global Brand Engagement Manager

How do you make yourself accessible to the rest of the team?

Our core focus is creating a company that our employees love working for: We focus heavily on thriving together. Examples of how we execute on this are our team trips (our most recent to Morocco), and "ask-me-anything" team meetings.

Olivier

CEO

What projects are you most excited about?

Aircall is the most welcoming company I’ve worked for. It’s very rare to find a company where you can see your ideas come to life and work with others that push you to be your best. The sales team always finds a way to motivate each other.

Miranda

Account Executive

What are Aircall Perks + Benefits

Aircall Benefits Overview

🚀 Key moment to join Aircall in term of growth and opportunities
💆‍♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 35+ Nationalities: cosmopolite & multi-cultural mindset
💵 Competitive salary package & equity
🏨Medical, dental, and vision insurance is 100% covered
📈 401k plan with company matching!
✈️ Unlimited PTO — take the time you need to come to work feeling great!
⭐️ Wellness, commuter and childcare reimbursements
💚 Generous parental leave policy

Culture
Friends outside of work
Eat lunch together
Daily sync
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have 2 employee-led ERGs at Aircall so far: Queercall and Aircall Black Collective.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Aircall's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to the legal maximum annually.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Aircall offers medical, dental, and vision benefits on the first of the month following the employee's start date.
Life Insurance
Wellness Programs
Employees can expense 100$/month on services for physical or mental health.
Mental Health Benefits
Employees can expense 100$/month in services for their mental or physical health
Retirement & Stock Options Benefits
401(K)
All employees are eligible to contribute to their 401k.
401(K) Matching
100% match on deferrals up to 3% of compensation, plus 50% match on deferrals on the next 2% of compensation. 100% immediate vested - no vesting schedule.
Company Equity
Aircall offers stock options to all employees, including vesting over a four-year period.
Employee Stock Purchase Plan
Performance Bonus
Aircall offers a quarterly bonuses for certain positions.
Match charitable contributions
Aircall matches donations to organizations that align with our values and our D&I statement.
Child Care & Parental Leave Benefits
Child Care Benefits
Monthly child care reimbursement for each child under the age of 10.
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Aircall also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Our first event was AirBabies in the New York office!
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
We encourage employees to take time off to volunteer.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Aircall offers pre-tax commuter benefits for all employees, and employees can expense 127$/month in transportation to and from work.
Company Outings
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Monday and Friday-- sometimes, our CEO brings in baguettes and croissant's from his bakery! We also have catered lunch on Wednesday for our Lunch and Learns.
Happy Hours
Relocation Assistance
Fitness Subsidies
Employees can expense 100$/month on services for physical or mental health: gym, personal training, ClassPass subscription-- you name it!
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Aircall hosts lunch & learn meetings weekly where employees can sign up to present on topics they are passionate about. Past lunch & learns include: hand-gliding, Burning Man, composting & Reggaeton!
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

DE&I Statement:
At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.
We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.