Skillshare header image
Skillshare
Skillshare is an online learning community for creatives.
Remote

Sales & Marketing Operations Manager at Skillshare (Remote)

| Remote
Sorry, this job was removed at 11:03 a.m. (EST) on Tuesday, December 6, 2022
Find out who’s hiring remotely
See all Remote jobs
Apply
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
We’re looking for someone with experience in sales & marketing operations to build scalable processes across all our growth programs. The ideal candidate is a self-starter with a passion for analytics, processes, and efficiency, and will play a critical role in building our operations infrastructure. 

In this role, you’ll oversee several operations across multiple sales & marketing channels. You’ll enable our marketing team to handle more programs, run more campaigns, and grow the business efficiently. This is an opportunity to work on one of the most sophisticated growth marketing programs in the world.

What you'll do:

  • Manage and integrate sales & marketing tools (e.g., Salesforce, Hubspot, Zapier, Google Sheet templates, etc.) for B2C and B2B programs to ensure successful performance and smooth operations.
  • Lead team-wide processes and cadence, including reporting and goal tracking. Monitor campaign and funnel performance across several channels. 
  • Develop insights and process improvements to optimize sales & marketing programs. Establish operational KPIs and best practices.
  • Collaborate closely with agencies and internal sales & marketing teams
  • Build and scale the deal operations behind our partner and influencer marketing program. 
  • Hand-on assistance with pricing, quoting, renewals, and contract administration
  • Collaborate with finance, data, and IT teams to ensure data hygiene and administration of our Salesforce and related software tools.
  • Create and maintain all procedures, training manuals, and resource materials for operations


Why we're excited about you:

  • You have at least 4 years of direct experience in sales & marketing operations
  • You have operational experience with a Salesforce (or a comparable sales operations tool) overseeing at least $1m+ in monthly deal flow 
  • You have hands-on experience tracking and reporting KPIs through Salesforce, and other BI and data visualization tools. We use Google’s Looker. 
  • You’re knowledgeable with Excel and SQL, or other relevant database querying tools
  • You’re highly analytical and have high attention to detail. You enjoy uncovering program opportunities and sharing insights.
  • You’re a clear communicator who can collaborate and work constructively with others
  • You are motivated by ownership of your work and are eager to help improve our team’s workflows

Why you're excited about us:

  • Impact: You’ll be charged with scaling the operations behind one of the fastest growing and largest influencer marketing programs in the world.
  • Growth: A great opportunity to get experience in international and partner marketing, while using your operational background. You’ll wear a lot of hats and take on more responsibility over time.
  • Our team: We have a passionate, talented team that is a lot of fun to work with.
  • Our mission: We’re doing work that matters – connecting lifelong learners around the world and empowering them to pursue their creativity.
  • Flexibility: We believe that doing your best work means living a full life. That means different things for everyone, so we optimize for trust, invest to support remote teams, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.
  • We think the starting salary for this role is $135,000 + equity, but it might vary depending on skills and experiences. If this role is of interest to you, you should apply no matter what. You can trust us to make an assessment based on your unique skills and experience and communicate that with you.

About Skillshare

Skillshare is an online learning community whose mission is to connect curious, lifelong learners everywhere – and, in so doing, build a more creative, more generous, and more prosperous world. Today, our community has grown to millions of members who come to Skillshare to learn creative and entrepreneurial skills, network with peers, and even teach a class themselves. We are backed by OMERS Growth Equity, Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments. 

Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We work to ensure a consistent interview process, and inclusive work environment for all.

IMPORTANT: Skillshare is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and Skype. Please note, Skillshare employees will only use @Skillshare.com email addresses to communicate with you, will have video interviews with you, and will never ask you for money or for you to email your personal identification information to us.

#LI-Remote

See More
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

Fully Remote

Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • TypescriptLanguages
    • SASSLanguages
    • jQueryLibraries
    • ReactLibraries
    • WebpackLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • YiiFrameworks
    • MySQLDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
Previous
Next

What are Skillshare Perks + Benefits

Skillshare Benefits Overview

At Skillshare, we strive to create an inclusive culture in which each person is compensated fairly, has robust learning and development opportunities, and feels supported in bringing their whole self to work. We also believe that doing your best work means living a full life – that means different things for everyone, so we optimize for trust, invest to support remote teams, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.

Our perks include:
- Health, Dental and Vision coverage
- 401(k)
- Unlimited vacation (with a required minimum!)
- Company-wide Holiday Break (Dec 22 - Jan 1)
- 5 company-wide "unplug days"
- 14 weeks parental leave (gender neutral)
- Paid sabbaticals for employees after 3-year tenure.
- Growth & Creativity Fund
- $1150/year to spend on Learning, Creative, Media + Wellness.
- 2 Skillshare Gives Back Days- time off for volunteering
- $500 stipend for setting yourself up for success at home (think: desk, headphones, plants, ergonomic chair)
- Monthly reimbursement of up to $75 for high-speed internet services
- Ongoing manager training with LifeLabs
- Inclusion workshops with Paradigm

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
In addition to our social committee, we have dedicated Diversity & Affinity groups in which team members decide to come together around a shared identity or background.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
We offer both short- and long-term disability insurance.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Read more about how we think about equity compensation here: https://medium.com/swlh/a-no-b-s-guide-to-startup-stock-option-grants-526a8bc33c2b
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Skillshare offers 14 paid weeks of paid parental leave to both birth-giving and non-birth-giving parent/s.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Skillshare creates professional development opportunities by offering an annual budget to attend external conferences, in addition to ongoing internal learning programming.
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

In addition to the above, we also offer a number of perks around flexibility – including the option between a 1-month bonus or sabbatical at your 3-year mark, and the ability to work remotely for up to a month from anywhere in the world when you've been on the team for one year.

An Insider's view of Skillshare

What are some social events your company does?

Moving fully remote has meant changing our approach to team-bonding. We are keeping the energy up with happy hours, trading Zoom backgrounds, and, recently, our affinity group for women of color hosted company-wide trivia that kicked off with a Rihanna dance break.

Chantel

Senior Creative Producer

How do you collaborate with other teams in the company?

Cross-team collaboration is frequent and organic at Skillshare; we foster a uniquely friendly atmosphere of openness and shared purpose. Through cross-team threads, project-based meetings, comments on RFC's, pull request reviews, Q&A sessions, and, of course, simple conversations, collaboration commonly happens across a table or across time zones.

Justin

Director of Engineering

What are some things you learned at the company?

I was immediately impressed and encouraged by the creative problem solving at Skillshare. Data plays a huge part in learning about our members, determining the most popular classes, and fostering creative community. I was a student within the community long before helping build it. My favorite experience so far has been learning watercolor basics.

Zhen

Director of Business Intelligence

How do you make yourself accessible to the rest of the team?

As a management team, we strongly believe in making ourselves accessible. This includes: 1:1s with direct reports, skip-level meetings, team-wide meetings, coffees with people across departments, and attending team events. More broadly, we apply the same foundational rule we all learned in kindergarten: treat people the way you want to be treated.

Sabrina

COO

What kinds of technical challenges do you and your team face?

We're in an exciting position - we have a product that we believe in and a community that believes in us. The question we face is: how can we build a platform which works for the Skillshare of today, but will scale to the needs of the Skillshare of the future? It’s not enough to keep up with growth; we must build for where our growth will take us.

Samantha

Director of Engineering

More Jobs at Skillshare