Sales & Marketing Operations Manager at Skillshare (Remote)
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We’re looking for someone with experience in sales & marketing operations to build scalable processes across all our growth programs. The ideal candidate is a self-starter with a passion for analytics, processes, and efficiency, and will play a critical role in building our operations infrastructure.
In this role, you’ll oversee several operations across multiple sales & marketing channels. You’ll enable our marketing team to handle more programs, run more campaigns, and grow the business efficiently. This is an opportunity to work on one of the most sophisticated growth marketing programs in the world.
What you'll do:
- Manage and integrate sales & marketing tools (e.g., Salesforce, Hubspot, Zapier, Google Sheet templates, etc.) for B2C and B2B programs to ensure successful performance and smooth operations.
- Lead team-wide processes and cadence, including reporting and goal tracking. Monitor campaign and funnel performance across several channels.
- Develop insights and process improvements to optimize sales & marketing programs. Establish operational KPIs and best practices.
- Collaborate closely with agencies and internal sales & marketing teams
- Build and scale the deal operations behind our partner and influencer marketing program.
- Hand-on assistance with pricing, quoting, renewals, and contract administration
- Collaborate with finance, data, and IT teams to ensure data hygiene and administration of our Salesforce and related software tools.
- Create and maintain all procedures, training manuals, and resource materials for operations
Why we're excited about you:
- You have at least 4 years of direct experience in sales & marketing operations
- You have operational experience with a Salesforce (or a comparable sales operations tool) overseeing at least $1m+ in monthly deal flow
- You have hands-on experience tracking and reporting KPIs through Salesforce, and other BI and data visualization tools. We use Google’s Looker.
- You’re knowledgeable with Excel and SQL, or other relevant database querying tools
- You’re highly analytical and have high attention to detail. You enjoy uncovering program opportunities and sharing insights.
- You’re a clear communicator who can collaborate and work constructively with others
- You are motivated by ownership of your work and are eager to help improve our team’s workflows
Why you're excited about us:
- Impact: You’ll be charged with scaling the operations behind one of the fastest growing and largest influencer marketing programs in the world.
- Growth: A great opportunity to get experience in international and partner marketing, while using your operational background. You’ll wear a lot of hats and take on more responsibility over time.
- Our team: We have a passionate, talented team that is a lot of fun to work with.
- Our mission: We’re doing work that matters – connecting lifelong learners around the world and empowering them to pursue their creativity.
- Flexibility: We believe that doing your best work means living a full life. That means different things for everyone, so we optimize for trust, invest to support remote teams, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.
- We think the starting salary for this role is $135,000 + equity, but it might vary depending on skills and experiences. If this role is of interest to you, you should apply no matter what. You can trust us to make an assessment based on your unique skills and experience and communicate that with you.
About Skillshare
Skillshare is an online learning community whose mission is to connect curious, lifelong learners everywhere – and, in so doing, build a more creative, more generous, and more prosperous world. Today, our community has grown to millions of members who come to Skillshare to learn creative and entrepreneurial skills, network with peers, and even teach a class themselves. We are backed by OMERS Growth Equity, Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments.
Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We work to ensure a consistent interview process, and inclusive work environment for all.
IMPORTANT: Skillshare is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and Skype. Please note, Skillshare employees will only use @Skillshare.com email addresses to communicate with you, will have video interviews with you, and will never ask you for money or for you to email your personal identification information to us.
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