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Senior Associate, Brand Manager - Innovation

| Greater NYC Area

About Harry’s

We built Harry’s with one simple belief: everyone deserves a great shave at a fair price. As such, we seek to provide our own brand of exceptional shaving products direct to our customers online (www.harrys.com) and in select retailers. We launched in March 2013, and have been blown away by the customer response. We’re now looking to bring amazing people, like you, together to redefine the way people interact with brands online and in stores across the country.

The Role

We are looking for a junior marketer, who has a passion for systematically building great brands. This role will support a Senior Brand Manager and contribute to visioning the future of the Harry’s brand through identifying sources of growth and consumer insights to build a stronger emotional connection with consumers, and shepherding the accompanying projects to meet those plans. We’re looking for someone who thrives when thinking about brands, strategy, storytelling, real people—and how to tap into these levers to create a successful business. In this role, you will be monitoring all our competitors within and outside of our category, conceiving of new ideas to drive our brand forward, and bringing those ideas to life as part of a collaborative cross-functional team of marketers, designers, and scientists. You will live and breathe our brand, and help translate it so ultimately consumers know us, join us, stay loyal to us, and advocate for us.

Who we’re looking for:

  • You love nothing more than pulling together lots of different data points and insights to outline a clear way forward for a brand
  • You thrive when thinking conceptually and then tying insights and recommendations to tactics
  • You are passionate about systematically propelling a brand forward
  • You believe that resonant and relevant brands can drive business growth
  • You pride yourself in your creativity and expansive thinking
  • You find pleasure in systems, frames, and logic that make the complex easy to navigate and understand
  • You love thinking about what’s best for real world people—but similarly what can propel a brand and a business forward
  • You are a feeler, and can be the emotional balance to others within the organization
  • You nerd-out on all things brand related
  • You are a self-starter who takes initiative to explore
  • You naturally prioritize and synthesize complex inputs
  • You love when brands do great things in the world
  • You major, above all, in empathy
  • Here is what you will do:

    Market analysis

  • Connect the dots between consumer, category, and cultural trends to uncover new opportunities for Harry’s
    • Keep a pulse on cultural and consumer trends, and share out learnings with the team
    • Be the expert on men’s brands, including maintaining a monthly report on competitive performance and new product launches
  • Product strategy

    • Champion the brand and portfolio vision by identifying opportunities to strengthen Harry’s role in existing categories through product extensions and improvements
    • Uncover consumer insights to drive extensions and improvements in collaboration with the Insights team
    • Develop product concepts that deliver against consumer needs, and collaborate with cross-functional team to bring concepts to life via product, packaging, claims/messaging, and retail strategy
    • Lead cross-functional projects for product extensions and improvements, including shepherding projects through the stage gate process and working closely with R&D, supply chain, and sales channel partners
    • Contribute to strategic projects focused on defining the portfolio vision, entering new categories, and developing new product platforms

    Brand management

    • Track and diagnose Harry’s performance to identify product, packaging, and communications opportunities
    • Build strong business cases, identifying volumes, pricing, product costs and marketing support scenarios, to ensure opportunities meet financial objectives and hurdles
    • Work with the marketing communications team to translate product strategies into insights-based communications that will breakthrough and resonate with consumers
    • Lead a cross-functional team of supply chain, distribution, marketing communications, and channel partners to ensure a successful product launch

    Brand advocacy

    • Represent what’s best for the brand across conversations with competing needs (be it within marketing, or across functional groups internally)
    • Keep brand consistency top of mind so we are our best selves in the eyes of consumers
    • Fight for greatness

    Technical Skills Needed:

  • Marketing concepts: basic knowledge of and aptitude for marketing concepts (e.g. brand positioning, brand architecture, competitive assessment, marketing strategies, segmentation).
  • Quantitative analysis: ability to dive into quantitative data and extract key learnings, with coaching.
  • Marketing research application: ability to leverage research results into actionable initiatives.
  • Creative concept writing: ability to translate consumer insights and market opportunities into product concepts. 
  • Desired Skills and Experience:

    • 3+ years of experience in brand strategy and/or innovation, with experience in the consumer packaged goods industry
    • Deep consumer understanding
    • A gift at thinking deeply, widely, and creatively
    • Experience with syndicated retail sales data (e.g., Nielsen or IRI)
    • A talent at writing and creating compelling and emotionally rich narratives
    • Familiarity with consumer products & digital products
    • Excellent communication skills that resonate with people in the real world
    • A Bachelors or other applicable advanced degree

    Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • JavaLanguages
      • JavascriptLanguages
      • PythonLanguages
      • RubyLanguages
      • ScalaLanguages
      • ReactLibraries
      • ReduxLibraries
      • PlayFrameworks
      • Ruby on RailsFrameworks
      • SpringFrameworks
      • PostgreSQLDatabases
      • RedisDatabases
      • Google AnalyticsAnalytics
      • OptimizelyAnalytics
      • PhotoshopDesign
      • SketchDesign
      • AsanaManagement
      • ConfluenceManagement
      • JIRAManagement
      • BrazeEmail

    Location

    West SoHo is cool without being pretentious, convenient and accessible, and nowhere near Times Square!

    An Insider's view of Harry's

    What are some social events your company does?

    Inspired by the Winter Olympics, we're currently holding our own Harry's Olympics. It's completely ridiculous and incredibly fun! We also have happy hours, breakfasts, lunch and learns, and team offsites. I love joining smaller groups that connect me with people I don't work with everyday.

    Maia

    Senior Associate, Creative Projects

    What kinds of technical challenges do you and your team face?

    As Harry's expands beyond razors, we are focused on building a platform that can support multiple brands, which is transforming our technical infrastructure. We're also collaborating with our data analytics team to better understand our customers, both present and future, and serve personalized and curated experiences to them.

    Natalie

    Software Engineer

    How do you make yourself accessible to the rest of the team?

    Besides working in an open office (where I’m quite literally always accessible), each week my co-founder & I speak at our all-hands meeting, allowing us to openly share what’s on our minds. We host Q&As, Fireside Chats, Lunch N’ Learns, & I co-sponsor our Women’s Employee Resource Group, where I work with folks at all levels within the company.

    Andy

    CEO

    What are Harry's Perks + Benefits

    Harry's Benefits Overview

    At Harry's we're committed to providing our team with a benefits package that enhances the well-being of our employees and their family, both now and in the future. Everyone has different needs, but we are happy to have benefits such as medical, dental, vision, FSA, as well as a 401K, access to Eden Health, and a quarterly wellness reimbursement. That's not to mention our bountiful snacks and catered lunch and breakfast once a week.

    Culture
    Volunteer in local community
    We participate in local events such as charitable races and local school events!
    Partners with Nonprofits
    Some of our partners include: Headstrong, which provides mental health care for military veterans and their families; Stop Soldier Suicide; CALM, and City Year.
    Eat lunch together
    Open door policy
    Team owned deliverables
    Team based strategic planning
    Group brainstorming sessions
    Open office floor plan
    Diversity
    Highly diverse management team
    Our management team is a representation of our staff! We have a VP and C-Suite that is comprised of 50% women, and have hired from underrepresented communities throughout the leadership group.
    Unconscious bias training
    We partner with Paradigm to deliver yearly unconscious bias training, and supplement with the People team's own efforts.
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Our FSAs are designed to stretch your dollars farther. These accounts trim off as much as 30% from your health care or dependent care costs because the money you put into an FSA comes out pre-tax.
    Disability Insurance
    Harry's automatically provides a certain level of coverage for you, plus you have the option to purchase additional insurance for yourself and your dependents.
    Dental Benefits
    We have two plans, one Standard and one Enhanced, with both plans covering preventative care at no cost.
    Vision Benefits
    Our vision plan has Warby Parker as an in network provider!
    Health Insurance Benefits
    We have three health plans based on your needs with varying deductibles, and no-to-moderate premium costs.
    Life Insurance
    Wellness Programs
    We offer a variety of benefits - access to Eden Health, a Wellness Reimbursement Program, and a new fitness reimbursement program through our new medical provider.
    Retirement & Stock Options Benefits
    401(K) Matching
    Harry's provides our 401K through Betterment. We match 2% of contributions up to 4% of an employee's annual salary.
    Company Equity
    Every employee is offered a standard welcome grant of equity based on their level, with vesting over a 4 year period. Additionally, we have annual continuation grant bonus programs!
    Child Care & Parental Leave Benefits
    Generous Parental Leave
    We offer 16 weeks of paid leave for all new parents, which applies to birth, adoption, and all paths to parenthood.
    Vacation & Time Off Benefits
    Generous PTO
    "My Time" - a flexible time-off policy that includes vacation, sick, and personal time.
    Paid Volunteer Time
    You have the opportunity to volunteer up to five full days per year. We also set aside 1% of sales to go back to charitable organizations and causes.
    Sabbatical
    A four-week, fully paid sabbatical after five years at Harry's. Unplug, unwind, and come back refreshed and ready to tackle the next big challenge.
    Paid Holidays
    10 company-paid holidays per year.
    Perks & Discounts
    Casual Dress
    Our casual dress code includes jeans, our comfy Harry's hoodies, and no judgement every day of the week. Dress up, dress down, feel comfortable.
    Commuter Benefits
    We offer pre-tax commuter benefits through WageWorks.
    Company Outings
    Harry's has an annual company-wide offsite, holiday party, and other celebrations based on our big milestones!
    Stocked Kitchen
    Other snacks and drinks are provided, not to mention cold brew on tap.
    Some Meals Provided
    We provide catered breakfast every Wednesday before our company-wide Team Meeting, and catered lunch every Thursday.
    Happy Hours
    Join the #happyhours slack channel to plan the next casual outing!
    Fitness Subsidies
    We give $150 a quarter towards health and wellness.
    Professional Development Benefits
    Lunch and learns
    Our CEO's Jeff and Andy host quarterly AMAs during lunch! In addition, other teams will share out what they're working on as various share-outs, beer & learns, and lunch & learns.
    Cross functional training encouraged
    Promote from within
    Continuing Education stipend
    We have an incredible L&D program that allows you to use a yearly stipend for continuing education or other L&D-related expenses.

    Additional Perks + Benefits

    The best thing about Harry's is we're constantly improving based on employee feedback. Our employee engagement survey, plus consistent feedback loops with our employees means that every year we are getting better and better. In 2019 we implemented a 401k match, more transparent People processes, an L&D stipend, and much more!

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