Senior Copywriter at Braze

| Greater NYC Area
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WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, tens of billions of messages are sent to a network of over 2 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019. The company has also been named on the Forbes Cloud 100, Inc. Magazine’s 2019 Best Places to Work, and Crain's 2019 Best Places to Work in NYC lists.

WHAT WE’RE LOOKING FOR

At Braze, we use technology to humanize connections between brands and customers. We believe human beings want to be spoken to like human beings, and technology like ours can help brands do that at scale. That’s why how we communicate with our existing and potential customers is so incredibly important to us. 

Help shape how we build those connections with our audience. You will partner with cross-disciplinary teams to activate the Braze brand voice and vision, driving awareness, and demand for our innovative technology. Your portfolio should demonstrate solid brand messaging chops across a wide variety of channels.

WHAT YOU’LL DO

  • Conceptualize messaging solutions that maintain the consistency of the Braze brand across channels
  • Act as a consultant across the organization regarding brand voice
  • Act as a lead contributor on website copy, emails and newsletters, advertising campaigns, video scripts, brochure copy, and any and all promotional material
  • Collaborate productively with other Braze teams within marketing (Creative Studio, Demand Generation, Customer Marketing, Regional Marketing, Product Marketing, Events) and outside of marketing (Sales, Business Development, Industries, Customer Success, Business Insights, Product, People) throughout the creative process from concept to production
  • Synthesize  complex, technical concepts into easy-to-comprehend and engaging messaging
  • Test and iterate to optimize conversion rates
  • Copyediting speaker presentations (decks, occasionally talk tracks)
  • Produce copy for full email nurtures 
  • Craft engaging collateral for corporate events (Owned conference series, Cannes, etc.)

WHO YOU ARE

You’re a positive, sleeves-rolled-up practitioner who thrives on navigating the shifting priorities of a rapidly evolving tech space. You take pride in writing the cleanest copy and your “writer’s muscle” is so strong that there isn’t a deadline you haven’t crushed. Nobody unsubscribes to the newsletters you write and the infographics you’ve scripted go viral. The video scripts you’ve delivered are so clear and concise that videographers breathe a sigh of relief when they see you are partnered with them. And the digital experiences you’ve crafted, be it website copy or advertising campaigns, glow with creativity.

  • A strong portfolio that demonstrates versatility and experience within a range of content formats
  • Expert in buyer-focused messaging for a B2B audience, including a diverse range of personas
  • Enthusiastic collaborator with exceptional communication skills 
  • Impeccable writing and editing skills, with the ability to spot grammar mistakes at a distance. 
  • Knowledge of industry tools (AP Style Guide, Word, GSuite)
  • Knowledge of SEO fundamentals, including meta tags
  • Experience with A/B testing
  • Experience writing for and/or knowledge of marketing, martech, SaaS and B2B
  • Ability to prioritize multiple, demanding tasks simultaneously and with accuracy
  • Bonus Points:
    • Experience with HTML, CMS's, Keynote, Figma, Asana, or Adobe InDesign

WHAT WE OFFER

Our aim is to foster a culture of inclusion where all individuals feel respected, are treated fairly, can achieve work-life harmony, and have an opportunity to excel in their careers.

  • Excellent medical insurance and life insurance coverage for you and your dependents
  • Matching 401(k)
  • Daily catered lunches, snacks, and beverages
  • Collaborative, transparent, collegial office culture
  • Flexible time off policy to balance work and life in the way that suits you best 

This position is exempt under the provisions of the Fair Labor Standards Act.

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

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Location

Easily accessible from Penn Station and Hudson Yards.

An Insider's view of Braze

What are some social events your company does?

Every month, a different department hosts a social event - this provides a great opportunity to get to know and collaborate with people across teams. In addition to broader team social events, we also host a quarterly team outing where we do team building activities and socialize outside the office. It’s really fun!

Zana

Business Development Manager, East

How do you collaborate with other teams in the company?

I work closely with teams from across marketing, as well as from a variety of different departments—from customer success to product—to inform the content we create. Thankfully, the people at Braze aren’t just really smart; they’re also thoughtful and kind. That makes collaboration easier and something I look forward to every day.

Todd

Managing Editor, Content Marketing

How would you describe the company’s work-life balance?

At Braze, we refer to work-life balance as work-life harmony -- and we strongly value it. Our flexible paid-time-off policy gives team members the ability to take time off in the way that suits them best.

Andrew

Senior Manager, People Relations

What are Braze Perks + Benefits

Braze Benefits Overview

Our health, dental, and vision plans are among the best out there — a happy team member is a healthy one. Our flexible time-off policy lets you balance your work and life in the way that suits you best, and includes paid parental leave. Globally, we support you as you plan for your future, through regionally tailored programs like 401(k) matching through Betterment in the US. When it comes to snacks in the office, we've got you covered — and lunch is on us every single day. When it comes to engaging in the community, we take it seriously. Each year we send team members to conferences around the world to engage with the developer community and learn the latest and greatest updates in all of the technologies we use. And lastly, we support your professional growth through formal career pathing, the Braze University learning platform, and ongoing enablement to foster success. Want more? Further your education with tuition reimbursement.

Culture
Volunteer in local community
In addition to volunteering in our communities globally, our Braze Cares program focuses on charitable giving. Employees can curate donation funds to support causes and Braze matches $100 per employee
Partners with Nonprofits
We have a partnership in NYC with New York Edge, a nonprofit bridging the opportunity gap among underserved students by providing programs to improve academic performance, health & wellness & more.
Friends outside of work
Eat lunch together
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Our mentorship program includes Cross-department program.
Continuing Education stipend
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