Senior Manager, Paid Media

| Greater NYC Area | Remote
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BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 7,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Rose’s Luxury, Eleven Madison Park & many more. Learn more at www.getbento.com

BentoBox is seeking a Sr. Manager Paid Media to join our rapidly growing team. Reporting to the VP of Growth, this person will own all of our paid media efforts. The ideal candidate will have deep expertise in developing and executing a comprehensive paid media strategy, and managing media agencies and external vendors to maximize ROI. This leader will work closely with the company’s cross-functional teams, and will be a committed and collaborative stakeholder in ensuring marketing and revenue objectives are met.

Our environment is fast-paced and requires balancing scrappiness with scale, gut with data, and planning with action. This is a high visibility role requiring excellent communication and accountability.

Responsibilities

  • Develop and execute full funnel media strategies from product awareness to acquisition through various Digital and Offline Marketing channels
  • Develop the testing/optimization roadmap with agency support. Optimize audiences targeting, media placement, and messaging to improve results
  • Develop, plan, and execute growth strategies across both paid & organic user acquisition channels, including SEM, SEO, paid social, display, and retargeting
  • Manage multi-million dollar budget and oversee all new customer efforts across multiple channels
  • Partner with our digital agency on the optimal media budget and channel mix allocation that maximizes ROI (i.e. LTV/CAC)
  • Translate data into actionable changes to accelerate performance
  • Discover, vet, and test new media channels

Skills and Attributes

  • 5-8 years in a customer acquisition role, demand generation role, or growth role
  • Expert proficiency within Paid Social Platforms (Facebook/Instagram, Twitter, Pinterest, LinkedIn), Paid Search (Google), Paid Ads, Direct Mail, OOH, Content Marketing 
  • Experience with the development of marketing strategies, media planning, management of a large budget, and execution of strategic programs
  • Experience using media to drive highly targeted/vertical prospects
  • Experience with multiple marketing and sales technologies, including media platforms, marketing automation, CRMs, SEO platforms, and analytics platforms
  • Detail and results oriented
  • Strong analytical skills, with a data-driven approach to managing projects
  • Highly adaptable and collaborative
  • Able to thrive within a fast paced rapidly changing environment
  • Customer-centric and able to understand the BentoBox target customer

What We Offer

  • Competitive salary + equity 
  • Health insurance (medical, dental, and vision) - BentoBox covers 100% of healthcare premium costs
  • 401k plan with company match
  • Life insurance and disability plans 
  • Commuter benefits
  • Flexible vacation plan
  • Paid parental leave
  • Professional development opportunities, including a yearly learning stipend
  • Perks when dining with BentoBox customers such as tip reimbursement
  • Making a positive impact on the hospitality community
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Google AnalyticsAnalytics
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • SalesforceCRM

Location

1 Broadway sits at the very tip of Manhattan and offers stunning views of New York harbor and the Statue of Liberty, as well as easy access to the best restaurants in the city, a transportation. Our office is outfitted with best-in-class tech, comfy communal spaces, and of course, plenty of snacks.

An Insider's view of BentoBox

How would you describe the company’s work-life balance?

BentoBox has been my family for the last few years. I've been able to grow professionally as well as personally with my time at BentoBox -- forever grateful for that perfect work-life balance.

Betsy

Senior Product Manager

What's the biggest problem your team is solving?

We're literally helping restaurants, bars, cafés, coffee shops, restaurant groups, catering companies, food trucks, lobster shacks and fast casual spots all succeed in their mission of hospitality. That, and helping them drive revenue to help their bottom line.

Pat

People Partner, GTM

What makes someone successful on your team?

The past five (going on six!) years at BentoBox have shown me what it means to be part of a team that rallies around each other, unified to achieve a collective goal. One team, one dream – getting closer and closer to a full reality with each passing day – to be the technology that elevates every interaction between restaurants and their guests.

Melissa

Manager, Onboarding

What is your vision for the company?

Our vision is to be the technology that elevates every interaction between the restaurant and its guests.

Krystle

CEO

How has your career grown since starting at the company?

I've always been passionate about food and restaurants, and after going to culinary school and working back of the house, I wanted to find a different path within the industry. Joining BentoBox allowed me to learn from some incredibly talented colleagues and mentors to grow my career, supporting hospitality in a new way.

Chelsea

Director, Restaurant CS Ops

What are BentoBox Perks + Benefits

BentoBox Benefits Overview

We take a hospitality-first approach to everything we do at BentoBox. For us, that means empowering our employees with the tools they need to take care of their physical, mental and financial wellbeing and of course, take plenty of time off to rest and recharge. We are constantly reevaluating our benefits offerings to ensure we are meeting our employees where they are and enabling them to enjoy their life (and time at BentoBox) to the fullest.

Culture
Volunteer in local community
Partners with nonprofits
BentoBox has partnered with nonprofits such as the Food Education Fund, Queer Food Foundation, The Okra Project, and No Kid Hungry.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
We have 9 extremely active employee resource groups including the LGBTQ Leadership Council, Black Associate Council, Women's Impact Network, Disability Council and more!
Hiring practices that promote diversity
BentoBox is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Enroll in pet insurance at a discounted rate!
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Charitable contribution matching
Up to $500 annually!
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
BentoBox sponsors an office kickball league!
Professional Development Benefits
Job training & conferences
BentoBox offers an annual Learning and Development stipend that employees can put towards continuing education, conferences, and more.
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
BentoBox offers a yearly learning stipend to help employees with their professional growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

One perk that is unique to BentoBox? Employees can expense their tip at ANY BentoBox restaurant, and with 14,000 customers and counting, that's a lot of dough.

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