Senior Manager, Paid Media at BentoBox

| Greater NYC Area | Remote
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About BentoBox & Our Mission 

The BentoBox Marketing and Commerce Platform delivers a seamless guest experience dedicated to accelerating growth and helping restaurants thrive. Restaurant concepts worldwide rely on BentoBox as their digital front door for elevated design, built-in marketing tools, actionable data, and a best-in-class customer experience that’s built for growth. BentoBox is trusted and loved by industry leaders such as José Andrés’s ThinkFoodGroup, Danny Meyer’s Union Square Hospitality Group, Emmy Squared, Suerte, and The Meatball Shop.

Our mission is to empower the world's restaurants to succeed in their mission of hospitality.

About the Role: BentoBox is seeking a Sr. Manager, Paid Media to join our rapidly growing team. Reporting to the VP of Growth, this person will own all of our paid media efforts as well as marketing/conversion efforts on getbento.com. The ideal candidate will have deep expertise in developing and executing a comprehensive paid media strategy, optimizing site experiences for conversion, and managing agencies and external vendors to maximize ROI. They will be highly analytical and metrics-driven, with an eye always on creating the best customer journeys as we grow our business. This leader will work closely with the company’s cross-functional teams, and will be a committed and collaborative stakeholder in ensuring marketing and revenue objectives are met.


Our environment is fast-paced and requires balancing scrappiness with scale, gut with data, and planning with action. This is a high visibility role requiring excellent communication and accountability.


What You’ll Do:

  • Develop and execute full funnel media strategies from product awareness to acquisition through various Digital Marketing channels
  • Develop the testing/optimization roadmap with agency support. Optimize audiences, targeting, media placement, messaging, and landing pages to improve results
  • Develop, plan, and execute growth strategies across both paid & organic user acquisition channels, including SEM, SEO, paid social, display, and retargeting
  • Partner with our digital agency on the optimal media budget and channel mix allocation that maximizes ROI (i.e. LTV/CAC)
  • Translate data into actionable changes to accelerate performance
  • Implement online merchandising strategies that deliver Y/Y growth in visits, conversions, engagement, and expansion
  • Evaluate competitive landscape and identify opportunities to win online

Experience We’re Looking For:

  • 5-8 years in a customer acquisition role, demand generation role, or growth role
  • Expert proficiency within Paid Social Platforms (Facebook/Instagram, Twitter, Pinterest, LinkedIn), Paid Search (Google), Paid Ads, Direct Mail, OOH, Content Marketing 
  • Experience with the development of marketing strategies, media planning, and execution of strategic programs
  • Experience using media to drive highly targeted/vertical prospects
  • Experience with multiple marketing and sales technologies, including media platforms, marketing automation, CRMs, SEO platforms, and analytics platforms
  • Proven experience managing implementing testing frameworks and testing programs at scale, including with A/B testing (ex. Optimizely, Google Optimize), Analytics (eg. Google Analytics), and User testing (eg. UserTesting.com, surveys), 
  • Detail and results oriented
  • Strong analytical skills, with a data-driven approach to managing projects
  • Highly adaptable and collaborative
  • Able to thrive within a fast paced rapidly changing environment
  • Customer-centric and able to understand the BentoBox target customer

Perks of Joining Us:

We’re building a hybrid workforce, all or most of our roles can be worked remotely, regardless of location, unless specified. 

  • Competitive salary + equity (once we offer again)
  • 100% Employer Covered Health Benefits, Dental & Vision offerings 
  • 401(k) with company match 
  • Unlimited paid time off 
  • Paid family leave
  • Professional development, growth and support
  • Perks when dining with BentoBox customers
  • Work from Home Stipend
  • Opportunity to work with a passionate team making a positive impact on the hospitality community

BentoBox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



 #LI-CC1

#LI-Remote


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • SalesforceCRM

Location

584 Broadway, New York, NY 10012

An Insider's view of BentoBox

What’s the vibe like in the office?

The vibe in the office is amazing and the camaraderie is unmatched. You really feel like you are part of a huge family. Everyone has a smile on their face and is always willing to help make you feel comfortable.

JR

Sales Specialist

What's the biggest problem your team is solving?

We're literally helping restaurants, bars, cafés, coffee shops, restaurant groups, catering companies, food trucks, lobster shacks and fast casual spots all succeed in their mission of hospitality. That, and helping them drive revenue to help their bottom line.

Pat

Sales Team Lead

What makes someone successful on your team?

Our most successful team members have a “do whatever it takes” attitude because they put the customers first. They exhibit relentless perseverance in the face of adversities. It can be scary and exhausting, but it’s also thrilling and rewarding.

Melissa

Onboarding Manager

What is your vision for the company?

Our vision is to be the technology that elevates every interaction between the restaurant and its guests.

Krystle Mobayeni

CEO

How has your career grown since starting at the company?

I came from a bartending career working for Union Square Hospitality Group, specifically at Gramercy Tavern. Working as a sales specialist at BentoBox has been an entirely unique learning experience in communicating with restaurant owners and management. I've quickly been able to gain an even wider set of outreach skills.

Ali

Sales Specialist

What are BentoBox Perks + Benefits

BentoBox Benefits Overview

At BentoBox we care about you, your well-being, and your future. We provide comprehensive benefits including full health insurance (Medical, Dental, Vision), 100% healthcare premium cost coverage, 401k match, Unlimited PTO, and remote working support.

Culture
Partners with Nonprofits
BentoBox has partnered with nonprofits such as the Food Education Fund, The Okra Project, and No Kid Hungry.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
BentoBox is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion.
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
BentoBox sponsors an office kickball league!
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
BentoBox offers an annual Learning and Development stipend that employees can put towards continuing education, conferences, and more.
Diversity Program
Cross functional training encouraged
Promote from within
Continuing Education stipend
BentoBox offers a yearly learning stipend to help employees with their professional growth.
Online course subscriptions available

Additional Perks + Benefits

One perk that is unique to BentoBox? Employees can expense their tip at ANY BentoBox restaurant, and with 7000 customers and counting, that's a lot of dough.

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