Squarespace
New York, NY

Senior Marketing Analyst, GTM

| Greater NYC Area
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Squarespace is looking for a Senior Marketing Analyst to join the Marketing Analytics team. You will help shape Marketing strategy and uncovering opportunities for growth through informed recommendations and analytics. The scale and scope of our marketing activities (from award-winning ad campaigns to multi-product CRM efforts to international partnerships) means you will attack complex, interesting, and impactful questions.

You will work with all Marketing functions to increase growth and expand Squarespace's user-base, from Go-to-Market to Communication to Product Marketing. You will be a central resource with ownership of multiple project lanes and support several data-centric needs, from designing and delivering reporting, to campaign experiment design, to data-driven guidance on content and communication strategy. You will also work with our Data Science, Data Engineering, FP&A, and Product teams, partnering with your counterparts to surface insights and provide recommendations that directly affect our business across the company. If you are excited to support a diverse set of strategic plans with the common goal of growing and engaging our user base, then this role is right for you.

This role is based in our New York City headquarters.

RESPONSIBILITIES

  • Partner across the business to support marketing programs and growth goals, report on performance, determine measurement approaches, create insights and set strategy for new challenges
  • Oversee data pipelines, including researching and maintaining data to enrich and enhance marketing data assets
  • Build and expand existing dashboards, surface insights and democratize data access that empower teams to better understand and act on data
  • Perform exploratory analyses on large volumes of data; extract, package and present recommendations to inform marketing decisions
  • Identify problems and opportunities through data analysis and help support the teams in developing strategic solutions

QUALIFICATIONS

  • 4+ years experience in a Marketing Analytics, Business Analytics, Data Science or relevant data-driven role
  • Mastery of SQL, experience with Python, BI reporting (i.e. Chart.io, Looker, Tableau) and databases (dimensional and relational), including data ingestion and transformation.
  • Advanced Excel/google sheets skills including pivots, vlookups, ability to build complex formulas
  • Experience developing analytical frameworks, metrics to measure ongoing performance and understand performance drivers
  • Transform data into a digestible and presentable story based on different audiences

About Squarespace

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world's most iconic businesses — to share their stories with the world. Squarespace's team of more than 1300 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

Benefits & Perks

  • Health insurance with 100% premium covered for you and your dependent children
  • Flexible vacation & paid time off
  • Up to 20 weeks of paid family leave
  • Equity plan for all employees
  • Retirement benefits with employer match
  • Fertility and adoption benefits
  • Free lunch and snacks at all offices
  • Education reimbursement
  • Dog-friendly workplace in New York office
  • Commuter benefit in the form of pretax (US)

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Where we are

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.

Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases
    • PrestoDatabases
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What are Squarespace Perks + Benefits

Squarespace Benefits Overview

We take care of our employees in more ways than one. We offer competitive medical, dental, and vision for our employees and their dependents. We also offer up to 20 weeks of paid family leave (includes parental), daily gourmet lunches, and seasonal wellness programming, including meditation, yoga, and nutritionist sessions at the office. And so many snacks.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
All employees have full access to LinkedIn Learning.
Online course subscriptions available

An Insider's view of Squarespace

What does your typical day look like?

My days are usually split between weekly one-on-ones with my team and pockets of time where I can focus on what I need to get done for the week. The dedicated time to speak one on one with my team is the best place for me to hear about their wins, understand and coach them through their challenges, and help them move forward.

Trish

Technical Program Manager

How has your career grown since starting at the company?

I first stepped into Squarespace as an intern, and it’s been a crash course in all things advertising and design since then. I’ve worked on some cool projects, from developing a microsite built to celebrate our awesome customers called Makers & Dreamers to creating content for our product that tons of users will come across.

Gina

Art Director

What is your vision for the company?

My role is to lead the creation of a shared vision, strategy, and plan toward the development of a learning culture at Squarespace. We envision Squarespace becoming a place where people come to not just do their career’s best work, but also as a place where they learn and grow in unimaginable ways.

Jason

Director of Learning & Development

What does your typical day look like?

I’ve been measuring my time in weeks since I can’t make much progress in a single day. I am responsible for guiding my team in the right direction and am accountable for delivering high-quality projects on time. Monday is a meeting-free day. I use it to plan my week, focus on long-term planning, dig into problems and work on important tasks.

Aldo

Engineering Manager

Squarespace Careers In NYC
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Greater NYC Area
2 weeks ago
Squarespace is looking for a Product Security Team Manager to lead a group of security engineers responsible for securing a platform that powers millions of websites. In this role, you’ll act as an expert on application security, champion product and application security best practices, and aid teams to keep their code free from security bugs.

Manager, Support Platform

Squarespace
Remote
2 weeks ago
At Squarespace, Customer Operations empowers users through scalable self-help tools, personalized support, and customer advocacy. Our team runs 24/7 with over 300 people based in New York, Dublin and Portland. The global Product Operations team plays an important connection between other departments in the organization and our customers.  As a Manager, Support Platform at Squarespace, you'll own our contact channels and services offering that

Manager, Support Platform

Squarespace
Greater NYC Area
2 weeks ago
At Squarespace, Customer Operations empowers users through scalable self-help tools, personalized support, and customer advocacy. Our team runs 24/7 with over 300 people based in New York, Dublin and Portland. The global Product Operations team plays an important connection between other departments in the organization and our customers.  As a Manager, Support Platform at Squarespace, you'll own our contact channels and services offering that

Business Intelligence Analyst

Squarespace
Greater NYC Area
2 weeks ago
The Squarespace Finance Team manages Financial Planning, Accounting, and Analysis of our financial performance. We are looking for a Business Intelligence Analyst to support the Finance Team’s analytical efforts in driving Squarespace’s financial success. In this role, you will leverage your technical and analytical skillset to create data sets, design analyses and partner with the FP&A and Accounting teams to answer complex questions about the

Business Intelligence Analyst

Squarespace
Greater NYC Area
2 weeks ago
The growing Channels & Services team focuses on developing and scaling new customer segments and services. Through our professional user program, Circle, we’ve succeeded in cultivating a large and diverse service provider network, with Squarespace Marketplace we have created a network of independent service providers who help do-it-yourself and do-it-for-me customers succeed online, and we’ve successfully launched our Enterprise product to

Manager of Market Research

Squarespace
Greater NYC Area
2 weeks ago
Squarespace is looking for a Manager of Market Research to build out operational excellence within our Market Research function. With millions of websites across the globe, Squarespace has an incredibly diverse customer base. The Market Research team strives to learn about their needs and goals, and to leverage that understanding to improve our product and marketing strategies. We are looking for an inquisitive, detail-oriented individual who is

Senior Software Engineer (Javascript) - Internal Products

Squarespace
Greater NYC Area
2 weeks ago
Internal Products builds rich, modern applications, services and integrations that power the growth of Squarespace. We partner with teams across the company to define and solve complex problems. Join our exploratory, iterative, and customer-focused team. Contribute by helping shape our tech stack, and improve our processes. Broaden yourself and others by mentoring developers and breaking challenging problems into solutions. You will report to our

Senior Site Reliability Engineer

Squarespace
Remote
2 weeks ago
The Site Reliability Engineering (SRE) team is looking for a experienced and passionate software engineer and systems engineer who has a background in systems, programming and networking to help in ensuring that customers around the world can access Squarespace sites, that they load quickly, and that all of the features work. We work together with the product teams to maintain the reliability of our features with the infrastructure teams to grow

Senior Data Engineer - Marketing

Squarespace
Greater NYC Area
2 weeks ago
The Squarespace Marketing Data team is responsible for building and maintaining data pipelines and advanced analytical models that empower Marketing leaders to make critical data-driven decisions, and optimize an annual budget greater than 200 million dollars.  In this role, you’ll work closely with Data Scientists, Analysts and other Engineers to improve the ingestion, transformation and infrastructure of marketing data

Product Design Lead, Revenue Expansion

Squarespace
Remote
2 weeks ago
We are looking for a Product Design Lead to oversee the Revenue Expansion Group within Growth. Revenue Expansion includes our Revenue Systems teams, Member Accounts, and a newly formed team called Cross Product Success. As a Design Lead, you will oversee strategy and design on Revenue Systems in addition to directly supporting the Member Accounts and Cross Product Success teams as an IC designer. Revenue Expansion teams are developing a holistic strategy aimed at helping customers discover all that Squarespace has to offer. As our platform grows, these teams will guide users towards new and relevant products, provide feedback and guidance to help them expand their online presence and grow their businesses, while ensuring frictionless access and navigation throughout the entire ecosystem. This is an opportunity to lead efforts that will benefit the customer, and by doing so impact key business metrics. The product areas you lead will impact millions of enterprising dreamers on the platform.

Senior Data Analyst, Customer Operations

Squarespace
Greater NYC Area
2 weeks ago
At Squarespace, Customer Operations empowers users via scalable self-help tools, personalized support and customer advocacy. As a Senior Data Analyst, you will develop insights and reports to support our customers and advisors' needs. You will work with the Customer Operations leadership team to set KPIs, build dashboards, unlock insights to improve our product, and evaluate the effectiveness of current strategies and workflows. You will also

Workplace Services Hospitality Lead

Squarespace
Greater NYC Area
2 weeks ago
You will act as an expert and technical advisor reporting into the Director of Workplace Services. You will be responsible for, but not limited to, direct vendor supervision of all food services, event planning, space planning and flexible seating, sustainability and green initiatives to ensure a fully operational, exciting and service first environment. In this job, no two days are ever the same. You’ll use your knowledge, diligence and creativity to promote an engaging and award-winning office culture. 

Senior Software Engineer, Product Backend

Squarespace
Greater NYC Area
2 weeks ago
Write server-side code, create high-volume production applications, and develop prototypes quickly. Develop new features into the Squarespace platform, building backend services with Java. Work with other engineers and designers to provide strong customer-focused experiences. Ensure the reliability of systems essential to Squarespace users and businesses powered by Squarespace. Practice disciplined software engineering (e.g. automated testing, code reviews, and writing beautiful, readable code).

Team Lead, Product Insights Analytics

Squarespace
Greater NYC Area
2 weeks ago
The Products Analytics team leads integrating data and insights into Squarespace product decisions. Our team is expanding, and we're looking for a Team Lead interested in coaching and managing a small team of analysts while remaining hands-on with analytics work. You and your team will partner with Product Managers and guide product development with relevant insights based on your findings. You'll create data sets, design analyses, provide rigorous reporting, and make recommendations based to help determine our product roadmap. You are focused on impact, and have the skill to understand customers and promote growth. You should demonstrate curiosity, data fluency, and a passion for driving decisions based on data.

Product Insights Analyst

Squarespace
Greater NYC Area
3 weeks ago
We're looking for Product Insights Analysts to join the Products Analytics team to lead integrating data and insights into our product decisions. Working with Product Managers, you will guide product development with relevant insights based on analysis. You'll create data sets, design analysis, provide rigorous reporting and make recommendations based on this to help determine our product roadmap. You are focused on impact, and have the skill to understand customers and promote growth. You should demonstrate curiosity, data fluency, and a passion for driving decisions based on data.

Engineering Team Lead, Frontend - Cross Product Success

Squarespace
Greater NYC Area
3 weeks ago
The Cross-Product Success team is developing a holistic strategy aimed at helping customers discover all that Squarespace has to offer. As our platform grows, this team will guide users towards new and relevant products, provide feedback and guidance to help them expand their online presence and grow their businesses, while ensuring frictionless access and navigation throughout the entire ecosystem.

Senior Software Engineer - Data Infrastructure

Squarespace
Greater NYC Area
3 weeks ago
The Data Infrastructure Team manages the fundamental building blocks used by analytical systems at Squarespace to store and process data. Our job will be to reforge the many different data systems into an automated set of workflows that allow our partner teams to excel. We develop traditional data warehouses and distributed NoSQL systems. We use both on-premise and cloud tools to achieve our goals. This role will report into the Engineering Manager.

Software Engineer - Platform Backend - Java

Squarespace
Greater NYC Area
3 weeks ago
Squarespace is looking for passionate backend engineers to build and scale the backend systems that power millions of Squarespace websites. We firmly believe that design is not merely "how it looks" but "how it works." A great product is reliable, performant, and scales with the growth of the customer base and the team. The product platform teams focus on platform level optimizations, working with product engineering teams to assess what the highest impact areas for our customers are. If you are a server-side engineer who enjoys or is interested in working on platform scalability, reliability, and performance, we want to hear from you! You will report to the V6 Foundations Engineering Manager in our New York City headquarters. All Squarespace employees are working remotely at this time. We are closely monitoring the status of COVID-19 as we continue our work to build a return-to-work plan that ensures a safe return to our offices and provides flexibility for our employees.

Director, Enterprise Sales

Squarespace
Greater NYC Area
3 weeks ago
The Channels & Services department focuses on developing and scaling new customer segments and services and works to complement Squarespace’s suite of software products with a network of independent service providers who help do-it-yourself and do-it-for-me customers succeed online. As the Director of Enterprise Sales, you will play an integral role in helping expand our world class design system & platform to support the needs of enterprise customers.  We are looking for a highly motivated self starter who can build our team, develop scalable processes and consistently deliver against increasing revenue goals.

Product Manager Team Lead, Foundation

Squarespace
Greater NYC Area
3 weeks ago
The Product team at Squarespace is looking for a team lead for our teams within the Foundation group which work on platform wide shared services that serve as the foundation to support our millions of customers. Squarespace is looking for product leaders to build products that help people with creative ideas succeed. We believe the next generation of business will compete by building outstanding brands and connecting directly with their customers

Communications Associate

Squarespace
Greater NYC Area
3 weeks ago
Squarespace's external communications team advances the company's goals through earned media strategies, while also building and protecting its reputation through creative campaigns targeting our key stakeholders.  Our team cares deeply about supporting the millions of people using Squarespace to make their dream a reality, and is looking for a Communications Associate who is driven to uncover new and innovative ways to share our brand’s mission

Customer Support Associate

Squarespace
Remote
3 weeks ago
Answer customers' queries concurrently in live chat and respond to customer submitted email requests. Guide customers through questions and issues with their Account, Billing, Domains, Custom Email Accounts or other transactional inquiries. Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat. Learn about new product features and improvements related to the Squarespace platform.

Customer Support Associate

Squarespace
Greater NYC Area
3 weeks ago
As an entry-level Associate, you will use your system knowledge developed through training and commitment to create customer experiences that not only resolve customer issues, but advocate for our brand. This is a full-time and remote role scheduled for a 40 hour work week. You will report to a Customer Support Team Lead. All Squarespace employees are working remotely at this time. We are closely monitoring the status of COVID-19 as we continue our work to build a return-to-work plan that ensures a safe return to our offices and provides flexibility for our employees.

Engineering Team Manager - Delivery

Squarespace
Greater NYC Area
3 weeks ago
Build a safe, happy, and healthy environment within the team. Build quarterly and yearly roadmaps with input from teams that both work with and depend on Traffic infrastructure. Write high-quality and performant code that serves millions of websites securely, quickly, and reliably to the public internet and to Squarespace's global customer base. Provide regular feedback on technical direct, career growth, areas for improvement, and praise as appropriate.

Software Engineer - Product Backend

Squarespace
Greater NYC Area
3 weeks ago
Squarespace is looking for passionate backend engineers to build the services powering our highly interactive web and mobile applications. We firmly believe that design is not merely “how it looks” but “how it works.” With this in mind, our backend engineers work on Product Engineering teams, which are dedicated to creating the most seamless, integrated products possible. If you are a server side engineer who enjoys taking ownership of product in

Investor Relations Lead

Squarespace
Greater NYC Area
3 weeks ago
This role will work cross-functionally across Squarespace, including legal, accounting, FP&A, product, marketing and communications, to gain a strong fundamental understanding of our business and ensure the company is successfully communicating its strategic and financial positioning with the investor community in a unified message. This is a highly visible opportunity where you can have a measurable impact at a leading technology company.

Senior Technical Writer, Engineering

Squarespace
Greater NYC Area
3 weeks ago
We're looking for an experienced technical writer to grow and drive several internal technical documentation projects within the Data Engineering department. As a member of our growing Technical Writing team, you'll work closely with engineers and stakeholders to break down complex information into clear, concise, and accurate documentation. You'll also mentor and coach engineers on their writing and documentation workflows.