Senior Product Marketing Manager

Location : New York City (Hybrid)

At Carbyne, we’re on a mission to help emergency call centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries around the world, and partner with Google, Cisco, Amazon, and Microsoft to deliver life-saving technologies. Want to join our mission-driven team? Read on.

 About the role

We're on the hunt for a senior product marketing manager to join our marketing team and bring our product story to life.

In this role, you will be responsible for executing all product marketing related collateral, and serving as a liaison between our product and sales teams. Our dream candidate is experienced in product marketing methodologies, and creating sales enablement materials, positioning, product briefs, white papers, competitive intelligence, and market research. You’ll be expected to lead the product marketing needs from ideation to completion, and provide our sales team with the tools they need to sell Carbyne effectively.

Key Responsibilities:

• Develop internal and external product marketing content
• Write detailed plans for new product launches and manage the implementation of launch plans
• Lead the development of core collateral for sales enablement and key marketing tactics, including whitepapers, blog posts, bylines, webinars, and speaking engagements
• Provide training resources for sales and customer success teams
• Gather competitive intelligence on the referral marketing landscape and provide guidance on how to best position Carbyne in this dynamic and evolving space
• Be the go-to person for new product knowledge, market trends, competitive intelligence, and analytics
• Ensure all product-related content communicates the value of our platform in our customers’ language, including sales collateral, newsletters, webinars, messaging, web copy, product videos, case studies, blog posts, and more
• Create and maintain a library of product documentation, comprising specs and user guides

• At least 4 years of experience as a product marketing manager (B2B, SaaS experience is a must)
• Strong written and verbal communications skills, proven ability to distill complex information into simple terms
• Proven ability to work in a fast-paced business environment
• Analytical thinker
• Strong multitasking skills
• Proactive, creative, self-starter, and quick learner
• Able to go into New York office twice a week.

What else we’re looking for:

We’re a mission-driven team with a strong set of values. We take them pretty seriously here at Carbyne, and want to make sure that anyone who joins our team takes them seriously, too. If you grabbed coffee with any of our team members, you would see that we:

Innovate. We think differently, and don’t lean on standard conventions.

Strive to be better. We’re always looking to improve. We define goals and measure ourselves against them regularly. 

Take ownership. We own our actions, complete our missions, and hold ourselves accountable for both. We care deeply about the success of Carbyne, our customers, our partners, and each other.

Are customer-first. We focus on making sure our customers are successful, and we build trust and practice full transparency at all times.

Benefits and perks - because you matter:

• Comprehensive health insurance
• 401k, matching up to 4% of your salary
• 12 weeks of full payment for maternity leave
• Unlimited vacation days
• Competitive options plan
• Reimbursement for internet and phone expenses
• One-time budget for purchasing home office settings
• Reimbursement for commuter expenses (if you work in the office)
• Unlimited Udemy courses
• Meal plan ($13/day)

 Carbyne believes that every person has a right to equal employment opportunities without discrimination due to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law. We also strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

Note: We’re unable to sponsor employment visas at this time.