Social Media & Community Associate at Gympass

| Greater NYC Area
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About Us

They say "sitting is the new smoking". We're here to get more people moving...

Gympass is a discovery platform that empowers companies to engage their workforce in physical activity by providing access to the largest global network of workout facilities. With a single monthly membership, companies can help employees find an activity they'll love among more than 600 activities across the U.S., Europe, and Latin America. Our goal is to multiply the number of people exercising at every company to create a healthier and more engaged workforce.

Founded in 2012 and headquartered in New York, we have a growing team in 30 offices around the world. Our mission is simple yet ambitious: defeat inactivity, and we know the only way to get there is together, partnering with companies, gyms and having the best talent.

Job Purpose

We are looking for a digital-savvy Social Media & Community Associate to build brand awareness, reach, and loyalty in the Gympass community. You will be responsible for content creation, managing posts and responding to followers in our community. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community. Reporting to the Community Growth - Senior Manager, you’ll be working with a team of designer, copywriter, and colleagues to increase follower growth and engagement in our social channels. You will also leverage community tactics to encourage conversation and participation among our Gympassers.

What You’ll Do...

Social

  • Generate, curate, and edit, and publish all posts on our Instagram, Facebook, Youtube, and future social channels, posting and engaging regularly
  • Work with design & copywriting to create content (images, videos, blog posts)
  • Develop relevant content topics to reach our end users
  • Expand community with competitions and influencers
  • Manage promotions and campaigns
  • Analytics - analyze key metrics and tweak strategy as needed
  • Insights - analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, or other campaigns
  • Stay up-to-date with current technologies and trends in social media, design tools and applications

Community

  • Find new ways to engage the digital community
  • Monitor, listen and respond to users in a “social” way while cultivating traffic to site and purchase conversions
  • Communicate with followers, respond to queries in a timely manner and monitor Comments/sentiments
  • Suggest and implement new features to develop brand awareness, like promotions and competitions
  • Organize and manage events to boost brand awareness

You should have...

  • Proven experience growing and nurturing community groups 
  • Experience locating and engaging advocates and influencers to foster dialogue across audiences
  • Experience reporting on analytics and metrics
  • Extensive experience with Facebook, Instagram, Pinterest, LinkedIn, Twitter, and YouTube 
  • Great eye for content - bonus if you have have basic graphic design/video skills
  • Immersed in the social media world - bonus if you have successful social media accounts
  • Demonstrated growth in social media in past company
  • Ability to jump from the creative side of marketing to analytical side, able to demonstrate why your ideas are analytically sound
  • Excellent writing and language skills
  • Good technical understanding and can pick up new tools quickly such as Hootsuite, Sprout, Sprinklr, or CMS tools
  • A working knowledge of principles of SEO including keyword research and Google Analytics. 
  • Have a knack for understanding what makes consumers “tick” and engage, and have an always-on pulse on trends

If you have an entrepreneurial spirit, get excited about finding smarter ways to do things, and have a burning desire to be part of a winning team where you can truly make a difference, we want to meet you!

BENEFITS

We're a wellness company that is committed to the health and welfare of our employees. Our benefits include:

  • Health, dental, and vision insurance
  • Gympass membership, workout anywhere anytime for the cost of one lunch
  • Competitive PTO, sick time, company-observed holidays and a floating holiday 
  • Paid parental leave
  • Education reimbursement program
  • Outstanding opportunities for personal growth and career development
  • An exciting and supportive atmosphere with intelligent (hey, at least we think so) and ambitious people from around the world!

Gympass is an Equal Opportunity Employer. Gympass does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • IntercomEmail

Location

Our NYC HQ is in a trendy area with lots of shopping, restaurants, and fitness facilities. We also have offices across the US, Europe, and LATAM.

An Insider's view of Gympass

What’s the vibe like in the office?

Gympass is a high energy, fast-paced and incredibly flexible environment. It's always motivating to look around and see different teams accomplishing goals that once seemed so far off. We're encouraged to use Gympass, and there is always time to get a workout in. We practice what we preach and live our mission.

Alex McKee

Fitness Partnership Director

What's the biggest problem your team is solving?

The biggest problem my team works to solve daily is how to provide the greatest client experience around. We are constantly asking ourselves "How do we build a relationship that is strong and memorable each and every day?" We are our greatest competition - and it is a joy to show up every day to compete against ourselves as a team and company.

Danielle Perez

Manager, US Fitness Accounts

How does the company support your career growth?

We support growth both professionally and personally primarily through our performance management process. We have two formal reviews each year, as well as quarterly goal setting and checkins. We encourage our employees to own their careers by proactively seeking development opportunities and speaking openly about how we contribute to their growth.

Nikki Salenetri

VP, Human Resources

How do you empower your team to be more creative?

We are growing rapidly, so our goal-setting process empowers people to make decisions quickly. A tops-down structure would never work here. Our employees propose goals upwards and have ongoing discussions to ensure they are driving the right outcomes. We’re not afraid to make mistakes, so we learn fast and adjust course.

Denis Hickey

Global Head of Compensations and Benefits

How has your career grown since starting at the company?

I joined Gympass in an individual contributor role allowing me to become fully immersed in every part of the sales cycle. After being successful in this role, I was quickly afforded the opportunity to be part of sales leadership and use my experience to coach and support my team in the most effective way of driving our mission.

Craig Collins

Head of Business Development, East

What are Gympass Perks + Benefits

Gympass Benefits Overview

We're a wellness company that is committed to the health and well-being of our employees.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Gympass offers three types of plans: PPO, EPO, HDHP (HSA available)
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
We love to try out local fitness studios together using the Gympass platform!
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Child Care Benefits
Gympass offers Dependent Care FSA.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within
Continuing Education stipend
Time allotted for learning
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