Celonis
We help companies reveal & fix inefficiencies they can’t see in order to perform at levels they never thought possible.
New York, NY

Social Media Director

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Are you ready for a new challenge?

Celonis (www.celonis.com) is the New York- and Munich-based leader in business transformation software, turning process insights into action with the process mining technology it pioneered. Its Intelligent Business Cloud allows organizations to rapidly understand and improve the operational backbone of their business.

Founded in Munich, Germany in 2011, Celonis has grown 5,000% in 4 years and 300% in the past year. Valuated at $1Billion, Celonis received $27.6M Series A in June 2016 and $50M Series B funding in June 2018 from investors Accel and 83 North. Since opening its US headquarters in New York in September 2016 it has quickly added blue chip customers like Merck, Lockheed Martin, ExxonMobil and Uber to its roster. In addition to its offices in the UK and Netherlands Celonis is expanding US offices in Boston, Raleigh, Detroit, Miami (which will serve LATAM) and the West Coast.

The Marketing team at Celonis paints a vision of business transformation for our customers. We show that transformation is necessary and possible, thanks to the power of our groundbreaking technology: the Intelligent Business Cloud.

This role reports to the Vice President of Global Communications.

 RESPONSIBILITIES...

  • Oversee the strategy, design and execution of all Celonis global corporate channels: LinkedIn, Twitter,
    Facebook, etc.

    Create & manage social media calendar working with constituents from marketing, product and partner
    organizations to achieve integrated communications.

    Draft, curate, and manage all published content (images, video and written) to appeal to community and
    build audience of enthusiastic, active followers.

    Oversee social listening program to monitor, listen and respond to customers and influencers in Celonis
    social communities.

    Develop and expand community and/or influencer outreach efforts. Manage efforts in building online
    reviews and reputation.

    Work with demand generation team to manage promotions and Social ad campaigns. Track, analyze
    and report to management on key metrics, adjusting content and strategy as needed.

    Monitor trends in social media tools, applications, channels, design and strategy. Monitor effective
    benchmarks (Best Practices) for measuring the impact of social media campaigns.

    Implement and advocate for employee advocacy and social selling programs globally over time.

REQUIREMENTS...

Prefer applied experience managing social media channels in a B2B technology company.

Displays in-depth knowledge and understandingof social media platforms from a B2B perspective, their respective participants (Facebook, Twitter, Instagram, YouTube, Pinterest etc.) and how each platform is best deployed in different scenarios.

Demonstrates creativity and immersion in social media. As a social media native, understands
tone and visual aspects of content that builds affinity with audience.

Maintains excellent writing and language skills.

Possesses a working knowledge of the influencer and blogging ecosystem relevant to the
company’s field.

Is a team player with the confidence to take the lead and guide other employees.

Makes evident good technical understanding and can pick up new tools quickly.

Exhibits the ability to jump from the creative side of marketing to analytical side, able to demonstrate why their ideas are analytically sound.

Demonstrates winning judgement and sense of urgency in Social Customer Service techniques.

 

 

 

 

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What are Celonis Perks + Benefits

Celonis Benefits Overview

Celonis is pleased to offer unlimited PTO, 24 weeks of paid leave for main carers and 12 weeks for supporting carers, new hire equity grants with annual refreshes and merit-based awards, 401(k) matching, a fully stocked kitchen, & a global onboarding experience to meet Celonauts around the globe.

Culture
Volunteer in local community
Through Celonis Impact Days, every Celonaut has the opportunity to do something of significance that makes families, the communities we live in, our work, society, and the environment better.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
We offer and strive to enhance various training options and educational resources on unconscious bias and other hurdles that can impair diversity to ensure the best decisions alongside our values.
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Online-Yoga-Classes and access to many workdouts, mindfulness trainings via Headspace.
Mental health benefits
Access to Headspace.
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We're better supporting all parents, no matter how they welcome a child, with expanded benefits including up to 24 weeks fully paid leave for the primary parent, & 12 weeks for the supporting parent.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Celonis has an unlimited PTO policy
Paid volunteer time
Celonis encourages employees to give back on designated Impact Days three times per year.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Celonis provides catered breakfast every Tuesday along with cereal, fruit, and other snacks available daily.
Company-sponsored happy hours
Every Thursday, our workplace services team hosts happy hours and fun events for Celonauts after work.
Pet friendly
Fitness stipend
Celonis offers a subsidized Gympass membership for all NYC Celonauts.
Professional Development Benefits
Job training & conferences
Celonis offers employees professional development opportunities, including annual individual budget for training.
Promote from within
Mentorship program
Continuing education stipend
Every Celonaut is allotted an annual Learning Grant for professional development.
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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