Social Media Director at Celonis

| Greater NYC Area
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Are you ready for a new challenge?

Celonis ( is the New York- and Munich-based leader in business transformation software, turning process insights into action with the process mining technology it pioneered. Its Intelligent Business Cloud allows organizations to rapidly understand and improve the operational backbone of their business.

Founded in Munich, Germany in 2011, Celonis has grown 5,000% in 4 years and 300% in the past year. Valuated at $1Billion, Celonis received $27.6M Series A in June 2016 and $50M Series B funding in June 2018 from investors Accel and 83 North. Since opening its US headquarters in New York in September 2016 it has quickly added blue chip customers like Merck, Lockheed Martin, ExxonMobil and Uber to its roster. In addition to its offices in the UK and Netherlands Celonis is expanding US offices in Boston, Raleigh, Detroit, Miami (which will serve LATAM) and the West Coast.

The Marketing team at Celonis paints a vision of business transformation for our customers. We show that transformation is necessary and possible, thanks to the power of our groundbreaking technology: the Intelligent Business Cloud.

This role reports to the Vice President of Global Communications.


  • Oversee the strategy, design and execution of all Celonis global corporate channels: LinkedIn, Twitter,
    Facebook, etc.

    Create & manage social media calendar working with constituents from marketing, product and partner
    organizations to achieve integrated communications.

    Draft, curate, and manage all published content (images, video and written) to appeal to community and
    build audience of enthusiastic, active followers.

    Oversee social listening program to monitor, listen and respond to customers and influencers in Celonis
    social communities.

    Develop and expand community and/or influencer outreach efforts. Manage efforts in building online
    reviews and reputation.

    Work with demand generation team to manage promotions and Social ad campaigns. Track, analyze
    and report to management on key metrics, adjusting content and strategy as needed.

    Monitor trends in social media tools, applications, channels, design and strategy. Monitor effective
    benchmarks (Best Practices) for measuring the impact of social media campaigns.

    Implement and advocate for employee advocacy and social selling programs globally over time.


Prefer applied experience managing social media channels in a B2B technology company.

Displays in-depth knowledge and understandingof social media platforms from a B2B perspective, their respective participants (Facebook, Twitter, Instagram, YouTube, Pinterest etc.) and how each platform is best deployed in different scenarios.

Demonstrates creativity and immersion in social media. As a social media native, understands
tone and visual aspects of content that builds affinity with audience.

Maintains excellent writing and language skills.

Possesses a working knowledge of the influencer and blogging ecosystem relevant to the
company’s field.

Is a team player with the confidence to take the lead and guide other employees.

Makes evident good technical understanding and can pick up new tools quickly.

Exhibits the ability to jump from the creative side of marketing to analytical side, able to demonstrate why their ideas are analytically sound.

Demonstrates winning judgement and sense of urgency in Social Customer Service techniques.

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Celonis is right across from Bryant Park with great restaurants, bars, and gyms nearby. A short walk from the subway, Penn Station, & Port Authority.
Super Entrepreneurial: How Celonis' Customer Success Team Takes Ownership

What are Celonis Perks + Benefits

Celonis Benefits Overview

Celonis is pleased to offer unlimited PTO, 3 month paid parental leave, a personal development budget, employee stock options program, dog friendly office, a fully stocked kitchen, & an on-boarding trip to Munich, Germany!

Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 12 weeks of 100% paid parental leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Celonis has an unlimited PTO policy!
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Celonis provides bagels every Monday along with cereal, fruit, and other snacks available daily.
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Celonis offers employees professional development opportunities like Annual individual budget for training.
Cross functional training encouraged
Promote from within
Customized development tracks
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