Social Media Manager (Mandarin Fluent)

| Greater NYC Area
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REZI is a diverse and rapidly growing company with the mission of revolutionizing the rental experience. Renting has always been an expensive and inconvenient process for Tenants and time-consuming and uncertain for Landlords. Technology companies hadn't moved the needle in solving these key problems – until REZI.

REZI's disruptive technology has transformed the way Tenants and Landlords rent apartments. Founded in 2016, REZI was selected to join the prestigious Y-Combinator in the winter of 2017. Since then, REZI has been dedicated to making the rental process less cumbersome and costly, lowering the barriers to one of the most important aspects of our lives - renting a home. We've been backed by some of the most prominent venture capital institutions and recognized by national publications such as Crain's, TechCrunch, Inman and The New York Times.

Our Team
We are an inspired, curious, results-oriented and intense team of professionals building a venture-backed company that will be a disruptor for years to come. As a member of this early stage company, you'll play a material role in defining our value and shaping our future. This is an incredible opportunity to contribute to the development of a team that will be at the forefront of revolutionizing a $500B per year industry.

Our Values

As a Company, we ask all members of the REZI team to embrace our 5 Values:

  • Be a Craftsman. Be aspirational. Go beyond the minimum requirements of any task and attempt to do your best work – always.
  • Be an Owner. Anticipate the unexpected. Take risks. Own your results, not your intentions. Be accountable for any outcome and use wins and losses as opportunities for growth.
  • Be Raw. Be radically honest. Be open. Over communicate. Be completely transparent and empathetic to others' points of view.
  • Disagree, But Commit. Debate vigorously, but without ego. Once a path is chosen, commit to making the effort successful. Win as a team, not as an individual.
  • Solve THE Problem. Go beyond the surface. Understand the root cause of any problem and start there. Be comprehensive in your solutions. Don't treat, cure.

Our Perks & Benefits

We're on a mission and we're a team that works hard, so we believe in making sure that the needs of our employees are not only met but are always top of mind, here's a peek:

  • Medical, Dental, Vision Coverage - with Rezi paying the majority
  • 401K - your future is important to us
  • Commuter Benefits - including free CitiBike membership!
  • One Medical Membership
  • Generous annual learning and development budget for you to use towards your growth
  • Flexible & Unlimited Vacation - everyone deserves R&R on their schedule
  • Weekly Happy Hours
  • Monthly team events - including bowling, ping pong tourneys, karaoke, BBQs

So what does a Digital Community Manager do at REZI?

Helping prospective tenants discover REZI's apartment listings and guiding them into the application process is at the heart of the community manager role. As part of the tenant success team, you are a key customer facing voice advocating for our easy, fast, and free technology driven rental process. By working cross functionally, you'll have a broad view of our offering and will launch strategy around communicating REZI's advantages and current inventory. You'll be supporting the overall business goal to provide an easy and seamless rental experience to our tenants. Fluency in written Mandarin and English are required for this role as well as experience with key social media Platforms such as, but not limited to, WeChat, Facebook, and Twitter.

So what does a Digital Community Manager do at REZI?

  • Research, identify, and engage with online communities like housing groups, student groups, etc over social media platforms
  • Create and moderate new rental groups for prospective tenants on WeChat, Facebook, and other social media platforms
  • Engage with prospective tenants to understand their needs, find appropriate homes and solutions, helping enable them to apply and rent
  • Write engaging content for all social media and industry groups advocating for REZI's platform and proposition
  • Respond to customers in a timely manner
  • Liaise with Product, Tenant Success, Research, and Acquisitions departments

What qualifications do you need to see from my previous experiences?

  • Excellent communication skills, both English and written Mandarin
  • Hands on experience with commercial social media content management
  • Self-directed with attention to detail, critical-thinker and problem-solver
  • bonus if you have experience in the real estate industry

What's Next
Does this sound like you? Apply through our career page and our Talent team will be in touch shortly! And, remember: Rent better.

REZI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, sexual orientation, age, disability, citizenship status, veteran status or any other basis protected by applicable law. Applicants with disabilities who require accommodation should contact [email protected] We are committed to diversity in all forms and encourage members of underrepresented communities to apply. At REZI, we view diversity as a competitive differentiator and a strategic imperative.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • MemcachedDatabases
    • MySQLDatabases
    • FigmaDesign
    • JIRAManagement
    • AirtableManagement
    • SalesforceCRM

Location

Our office is located in the historic Standard Oil Building in the financial district.

An Insider's view of REZI

What are some social events your company does?

Friday happy hours where we reward ourselves for a job well done that week, and get to know each other on a personal level.

Neeru

Project Manager

What projects are you most excited about?

We're currently working with vendors to select amenities to elevate our rental experience beyond what you'd normally expect from typical landlords in the city. It's exciting to see how creative we can be.

Jenn

Director of Tenant Success

What makes someone successful on your team?

To be successful at REZI requires being assertive and driven. This is a small team of passionate people with strong ideas. We encourage healthy debate, as well as committing to a final solution.

Jean Francois

West Coast Director - Acquisitions

What is your vision for the company?

At Rezi, we want to lower barriers and make renting an easier process that's accessible to more people. Renting an apartment should be in everyone's reach.

Keenan

CEO and Founder

What unique initiatives do you have that encourage innovation?

One of the more exciting challenges here is building a transparent, seamless, and fair application process that's open to all.

Seva

Chief Officer of Research & Analytics

What are REZI Perks + Benefits

REZI Benefits Overview

Health benefits, 401K, parental leave, continuing education package, CitiBike membership, One Medical membership, unlimited PTO, paid holidays, commuter benefits, and equity

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
We are a diverse team, beginning with our founders; at REZI, we view diversity as a competitive differentiator and a strategic imperative
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Rezi employees can contribute up to $2700 annually to their FSA.
Disability Insurance
details shared with candidates
Dental Benefits
details shared with candidates
Vision Benefits
details shared with candidates
Health Insurance Benefits
REZI covers 75% of an employee's individual premium with additional family and domestic partner options. We provide health benefits through Aetna, and there are multiple plans from which to chose.
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide ten weeks of paid leave to either primary or secondary caregiver, inclusive of adoption and fostering
Flexible Work Schedule
occasional work from home
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Unlimited
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
REZI hosts quarterly social outings in addition to occasional team outings.
Happy Hours
Happy hours are hosted Once per week.
Relocation Assistance
Professional Development Benefits
Promote from within
Continuing Education stipend
Our learning reimbursement plan is available for use upon your start date. We believe in continuing education as part of your role success here and encourage it.
Paid industry certifications
Varies by role and need.
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