Sr. User Acquisition Manager at Brigit (Remote)

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Hi, we're Brigit! A holistic financial health company helping every American build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. We're backed by leading VC's including Lightspeed Venture Partners and DCM, a number of the world's most influential social impact investors like Flourish and Sound, and several mission driven celebrity investors like Kevin Durant and Will Smith! If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team!

The Role
Brigit is looking for a seasoned acquisition / performance marketer to lead our global Marketing initiatives. The team’s goal is to accelerate growth by finding and converting new customers quickly, efficiently, and scalably. This role will work with leaders in Engineering, Marketing & Design, and will be reporting directly to the C-Suite.

In this role, you will lead strategic planning for acquisition, oversee daily execution across our portfolio of channels, drive our experimentation road-map, and direct the team’s time and resources against priorities. As a seasoned leader, you will be a thought partner to senior members across the company helping us build and rapidly scale one of the fastest growing FinTech companies in the world. 

RESPONSIBILITIES

  • Lead vision, strategy, and results for our Acquisition program, encompassing all paid online and offline marketing channels that drive net new customers
  • Deliver on marketing efficiency targets on a monthly, quarterly, and annual basis by constructing a robust and resilient portfolio of paid Acquisition Marketing channels.
  • Play a key role in evolving, defining, and driving our paid media KPIs, analytical systems, and business processes as we scale, creating an accountable team culture that balances risk metrics, and cost controls with speed to market
  • Develop and drive adoption of methodical and rigorous experimentation frameworks that result in significant learnings, ultimately increasing topline revenue and efficiency.
  • Partner with Data & Analytics to ensure our customer cohorts remain high quality after acquisition, supporting the long-term health of our Retention, Loyalty, and Advocacy goals
  • Drive our budget allocation processes, in partnership with other leaders across the company (including Creative, Finance, Data, Risk, CEO and others) to balance short-term financial goals with long-term investment as we build a global customer base
  • Uncover new opportunities to acquire customers efficiently and at scale through well-developed relationships with core channel partners, media agencies, and your existing network of contacts
  • Become an effective ambassador and partner to cross-functional partners in other departments, especially Creative and Product teams.
  • Build, mentor, and manage your team

ABOUT YOU

  • You have at least 3+ years of experience in acquisition marketing and/or paid performance media, preferably at a high-growth consumer brand managing multi-million dollar budgets
  • You are passionate about making a social impact and want to help build a business that dramatically improves people’s lives
  • You want to lead a team at the same time manage channels yourself
  • You have significant channel experience across the entire modern marketing mix, including deep expertise mainly on online performance marketing channels, and you’ll draw from that experience in your leadership role here
  • You have had a demonstrated impact on revenue and the growth trajectory of a high-growth business due to a combination of your team building and mentorship ability, as well as the innovative ideas you have contributed or otherwise helped foster
  • You have a comprehensive working knowledge of marketing attribution methodologies, their limitations, the relative advantages and disadvantages of each, and the ways in which most models are commonly imprecise or otherwise incomplete when evaluating performance
  • You are both analytical and creative, able to evaluate the efficacy of a campaign based on business results, but also intuitive enough to see the opportunities presented by a big creative idea or concept
  • You are resourceful and gritty, constantly questioning the current status quo and relentless solving problems in order to drive continuous improvement

Our Benefits & Team
-Help hard working Americans build a brighter financial future
-High-growth company at an early stage
-Equity participation
-A dynamic, flexible and collaborative start-up work environment with a highly talented team
-Minimum 3 weeks PTO
-401k Plan
-Paid Parental Leave
-Monthly reimbursements to use against wifi and cell phone bills

At Brigit, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • CircleCIFrameworks
    • JestFrameworks
    • SpringFrameworks
    • Google CloudFrameworks
    • Google AnalyticsAnalytics
    • AmplitudeAnalytics
    • AbstractDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement

Location

Our office is conveniently located in the Flatiron District, close to plenty of great restaurants and walkable to all the main subway lines.

An Insider's view of Brigit

What’s the vibe like in the office?

Our office is unique. However, it is not simply the walls of the office that make it so. Every Brigiteer helps construct a fantastic workplace. Whether it be a co-founder taking time to teach us how to make an espresso, or collaborating across teams to add that special touch to our app. We see each other not just as coworkers, but as a family.

Jahmal

Customer Experience Specialist

How do you collaborate with other teams in the company?

You can write anywhere in the office. Walls, desks, windows…..really wherever you come up with an idea, there's always a marker close by to jot your best ideas down. It’s a very collaborative group and we work best when we can express ourselves visually.

Shruti

Growth Strategist

What makes someone successful on your team?

We recognize each other's successes and reward our efforts through encouragement, empowerment, and engagement. Through shared trust and appreciation, we motivate each other to achieve both our individual and team aspirations while maintaining Brigit's mission and core values.

Vicky

Software Engineer

How would you describe the company’s work-life balance?

Everyone at Brigit does a great job of promoting and maintaining a healthy work-life balance. It's important that work doesn't add any more stress to handling personal situations! Everyone has individuality in how they schedule their workload to meet deadlines. Any and all suggestions on how to keep a sustainable balance are considered team-wide.

Jack

Software Engineer

What are Brigit Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Free lunch on Thursday!
Happy Hours
Happy hours are hosted on occasion
Pet Friendly
Brigit's pet policy is dog friendly daily
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within

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