Technical Writer (Contract - 6 months) at Chainalysis
If there was a Pulitzer for technical documentation, our Technical Writing team would sweep the field every time for our informative and compelling knowledge base! Our job is to create page-turning content related to our product features, integrations, and conceptual topics for both external and internal customers.
The Technical Writer builds close relationships with our Product, Customer Success, Marketing, Training, and Engineering teams to stay on top of upcoming products and features, common customer requests, and ensure that information is accessible to every customer level, including developers and non-technical users. They also manage the Content Management System that houses our knowledge base and ensures our content is up to date. We measure our success by the timely, relevant, and thorough documentation for our products and services.
A background like this helps:
- Expert writing skills with proven experience devising engaging content for both technical and non-technical audiences
- Ability to work in an autonomous environment, background working at a SaaS startup is a plus!
- Knowledge of Github /Git processes like branching and merging, pull requests, and working from the command line
- Experience working with Content Management Systems
- Understanding of: HTTP/RESTful web services and how to make calls, access resources, etc.
- Capable of reading simple lines of code and validating basic documentation
At Chainalysis, we help government agencies, cryptocurrency businesses, and financial institutions track and investigate illicit activity on the blockchain, allowing them to engage confidently with cryptocurrency. We take care of our people with great benefits, professional development opportunities, and fun.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Juneteenth, Harvey Milk Day, and International Migrant’s Day, and a commitment to continue revisiting and reevaluating our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, religion, ability, experience and more. Additionally, if you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.
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By submitting this application, I consent to and authorize Chainalysis to contact my former employers, and any and all other persons and organizations for information bearing upon my qualifications for employment. I further authorize the listed employers, schools and personal references to give Chainalysis (without further notice to me) any and all information about my previous employment and education, along with other pertinent information they may have, and hereby waive any actions which I may have against either party(ies) for providing a reference. I understand any future employment will be contingent on the Company receiving satisfactory employment references.