Technical Writer at Whip Media Group

| Greater NYC Area
Sorry, this job was removed at 11:54 a.m. (EST) on Friday, April 24, 2020
Find out who's hiring in NYC.
See all Marketing jobs in NYC
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

The Whip Media Group of companies is transforming the business of content throughout the global entertainment ecosystem. Our portfolio includes media and trusted technology organizations that deliver immense client value through new data-driven solutions, empowering unprecedented real-time insights. Together, our companies track billions of consumer actions and financial transactions that accelerate innovation for buyers and sellers of content. 

 We’re Not Your Typical Start-Up

We’ve built a unique Content Value Management (CVM) platform for B2B that’s leveraged by some of the largest players in the entertainment industry, we have a management team that’s run multiple billion-dollar companies, and we’re still only 130 people…for now. We’re growing quickly and have a cool sister company, TV Time, the world’s largest TV and movie tracking app with millions of users around the world. Want to be the next on board?

The Whip Media Group is growing and is looking for a Technical Writer to join our team in NYC. In this role, you will have the opportunity to define and implement the processes and procedures we will use to create and manage our technical documentation. The Technical Writer will play a vital role in getting our customers, which include the leading media and entertainment companies around the world, up and running quickly and making sure that they are able to leverage our products quickly and easily. The ideal candidate enjoys mastering new technologies and has both a demonstrated ability to deliver high-quality technical publications, and a technical background that enables them to easily interact with software engineers, product managers, and sales and marketing teams. You must be collaborative, creative, empathetic, and curious, with a proactive and open-minded attitude to resolving problems and delivering results.

How you will contribute: 

  • Design, develop and own the overall process for creating and maintaining technical documents
  • Collaborate with the Engineering, Product Management, Sales, and Marketing organizations to design and develop product manuals, guides, release notes, etc.
  • Create, produce and revise high-quality UI, integration, and API documentation associated with multiple Enterprise Software products
  • Participate in the planning of documentation projects with multiple organization, including engineering, product management, sales and marketing
  • Edit, clarify, and proofread documentation written by others
  • Manage multiple competing priorities in a fast-paced, constantly changing environment

To be successful in this role you'll need:

  • A minimum of 5 years in a technical writing or lead writing role
  • Excellent written and verbal communication, interpersonal, and analytical skills
  • Experience using and documenting SaaS products, targeting multiple audiences, output formats, and use cases
  • Experience designing and delivering clear, accurate documentation targeted at both business and technical users
  • Highly organized and a self-starter, able to prioritize tasks and work independently in a fast-paced, distributed environment
  • Experience with Confluence as a document management solution
  • Experience building good working relationships across teams of both technical and non-technical members

What we offer:

  • An executive team that is composed of industry veterans with a track record of scaling startups
  • 401K, Healthcare, Vision, Dental
  • Generous PTO policy
  • Free Lunch on Friday and unlimited snacks!

Whip Media Group is a technology and data insights company that is transforming the global entertainment ecosystem. Our platform helps companies determine how to package, market, track and value TV shows & movies in this new world of cross-platform, cross-device, time-shifted, global viewership.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • DjangoFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

205 Lexington Ave., New York, NY 10016

An Insider's view of Whip Media Group

What are some social events your company does?

Whip Media Group creates awesome quarterly parties and happy hours to unwind and connect with each other! It is always amazing to hear what we are doing outside of work hours - whether it is making music, adventuring in scenic areas or simply spending time with family and friends.

Izaia

Business Analyst

How has your career grown since starting at the company?

WMG promotes an encouraging environment with plenty of opportunities to learn, lead and to grow. My professional career not only started, but took off at WMG! In my four years here, I've climbed into four different roles, starting from an entry-level analyst position, to now managing my own portfolio of clients.

Ellinor

Engagement Manager

How do your team's ideas influence the company's direction?

As a technology company first, the product, architecture and engineering teams drive where the company goes given our vision. We have an incredibly talented team that understands how to build enterprise products that work in the real world - not just for vaporware demos.

Rob

President of Whip Media Group

What are Whip Media Group Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
WMG provides pre-tax dollars to use towards child care, resulting in less taxable income, and more money for you!
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
#FreeLunchFridays
Stocked Kitchen
Happy Hours
WMG employee know how to wind down after a hard day's work.
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
More Jobs at Whip Media Group1 open job
All Jobs
Product
Product
new
New York
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Whip Media Group's full profileSee more Whip Media Group jobs