Ad Operations Manager

| Greater NYC Area
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About adMarketplace
adMarketplace is the largest privacy-safe consumer search marketplace. We provide search advertising integrations for trusted mobile apps, browsers, browser applications, and consumer sites to connect consumers directly to top brands at the moment they express decision-making intent.

We are dedicated to improving the search experience for consumers, publishers, and advertisers without sacrificing privacy. With 20 years of experience building and operating innovative consumer search technology, our mission is to add value to every search.

The Role
The position of Ad Operations Manager plays a key role in ensuring the successful integration, set up, and launch of adMarketplace clients on our platform. This position combines performance media and digital marketing with technical skills to ensure that our clients can accurately attribute and report on value from the adMarketplace platform. The Ad Operations Manager will provide strategic and technical support to our Sales, Services and Advertiser Operations teams at all points throughout the life-cycle of an account, as well as serve as a business driver for internal product development.  

What You’ll Do:

  • Provide QA testing as required and verify data accuracy; troubleshoot client issues.
  • Manage client data reports from performance data and SEM platforms to include but not limited to, Google Analytics, Kenshoo, SA360, Adobe, Kochava, AppsFlyer, and Neustar.
  • Initiate and manage cross-departmental communication to resolve data integration and performance data questions and issues.
  • Maintain knowledge on best practices on attribution and industry changes in managing advertising performance data to include incrementality and privacy.
  • Provide support to Client Services, Sales, and Tech teams to ensure successful integration between advertisers and the adMarketplace tech platform.
  • Performance data management uploads and data manipulation.
  • Maintain and develop client relationships with client analytics teams.
  • Contribute to and inform attribution and data strategy for key clients.
  • Manage issues and escalate as needed, ensure proper documentation and follow up.
  • Maintain and create operational workflows and processes to improve data management.

Qualifications:

  • Bachelor’s degree; 3+ years of experience in performance media (paid search, social, programmatic, advertiser ops, or another technical/trafficking role)
  • Firm understanding of performance media best practices and the ad tech landscape
  • Knowledge of attribution modeling (MTA, MMM, etc) and incrementality
  • Excellent problem-solving and decision making skills along with strong written, verbal and presentation skills
  • Skilled at multitasking and can juggle competing priorities while making sound business decisions based on goals and objectives
  • Experience helping non-technical audiences understand technical projects or topics
  • Advanced Excel skills
  • Strong attention to detail
  • Comfortable working in a fast paced, team environment

Preferred Qualifications:

  • Knowledge of Container Tag solutions, such as Google Tag Manager, Bright Tag, Tealium, etc.
  • MySQL
  • Previous experience with Salesforce or similar CRM
  • Familiarity with web technologies and tracking standards
  • Knowledge and previous experience working with SEM platforms and tracking tools (Google Analytics, SA360, Kenshoo, Adobe, Core Metrics, etc.)
  • Knowledge and previous experience working with mobile platforms and tracking tools (Adjust, Appsflyer, branch, Kochava, Singular, etc.)
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • PlayFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • AkkaFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • GrooveEmail

Location

Located just south of Times Square with tons of great lunch spots! The office is an easy commute for all with train and bus stops being close by.

An Insider's view of adMarketplace

What are some social events your company does?

Since I've started working at adMarketplace my favorite event has been the Halloween party, where we had great food and everybody dressed up! Some other events that stand out include the Holiday Ugly Sweater party and an Escape Room night! These events are a great way to get to know people across different teams.

Ciara

Content Marketing Specialist

How does the company support your career growth?

As young employees it's important for us to join a place where we can learn and grow in our careers. At adMarketplace you're on a path of becoming a better individual both personally and professionally.

We offer continued education and training classes for all our executives to take as part of their career development and growth.

Daniil

Senior Director, Supply Operations

What is your vision for the company?

To continue to create a culture that is inclusive, one that embodies growth and empowers our employees. Additionally, we want to make the employee experience the best it can be through trainings, team outings, wellness initiatives, catered lunches and much more.

Lonnie

VP, People & Talent Acquisition

What makes someone successful on your team?

Curiosity and the ability to think outside the box. Our industry is ever changing and we have a collective focus to stay ahead of the curve.

Kristin

Senior HR Manager

What are adMarketplace Perks + Benefits

adMarketplace Benefits Overview

The well-being of our employees is our top priority. We strive at adMarketplace to foster a positive work-life balance, as well as career growth and development. We also pride ourselves on an inclusive and diverse culture.

Here at adMarketplace, we offer a number of benefits and perks to keep our employees motivated, engaged, and excited to have the opportunity to make an impact on the company's success.

From company outings to wellness initiatives, we pride ourselves on having an inclusive team environment.

Culture
Volunteer in local community
adMarketplace participates in coat drives, toy drives, as well as volunteering at soup kitchens and many other local community initiatives.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
adMarketplace's 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
adMarketplace provides employees with a 401(k) matching plan managed by Slavic. We match 25% of contributions up to $2,000 per calendar year.
Company Equity
adMarketplace offers stock options to all employees through its employee profit sharing program, including vesting over a three-year period.
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
adMarketplace offers pre-tax commuter benefits for all employees, as well as a bike membership with Citi Bike.
Company Outings
Game Room
Stocked Kitchen
adMarketplace has a fully stocked kitchen including unlimited snacks, coffee, tea and all the Snapple you can handle!
Some Meals Provided
We provide a free catered lunch for all employees on Fridays (check out #FoodFriday on our Instagram @adMarketplace)!
Happy Hours
Pet Friendly
Bring your dog into the office on Fridays!
Recreational Clubs
adMarketplace sponsors office sports leagues through Zog Sports. Beach volleyball and dodgeball champs!
Fitness Subsidies
We provide our employees with discounted memberships to fitness services such as Crunch Fitness, New York Health & Racquet Club, New York Sports Club and ClassPass.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
adMarketplace offers employees professional development opportunities like onsite training courses and the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We pride ourselves on fostering a safe and healthy work environment for all employees. We continue to build on our wellness initiatives including health fairs, flu shots, and on site doctor visits.

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