Agent Team - Executive Assistant - New York
As Executive Assistant, you relish the opportunity to build, implement, and manage multiple systems with minimal supervision. You are deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication. You have immense focus and can do one thing for a long time without getting distracted.
As Executive Assistant you are deeply committed to supporting the lead agent in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the team. As the success of the team grows, you will be responsible for hiring, training, and leading additional team members to ensure all administrative tasks of the lead agent’s business continue to be completed to high standards with maximum efficiency.
What will you do?
- Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
- Responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports
- Oversee all contracts through closing
- Create and maintain an operations manual that documents all systems and standards
- Generate, manage and record all email marketing campaigns and print campaigns
- Be the first point of contact in handling customer inquiries or complaints
- Keep the lead agent informed regarding any problems or issues that need to be handled
- Responsible for hiring, training, consulting, and holding accountable all additional administrative team members
Responsibilities
- System development, implementation, and management
- CRM Management
- Email Marketing
- Mail Marketing
- Show apartments when needed
- Oversight of contracts & applications through closing
- Customer/vendor relations
- Bookkeeping (A/R and A/P)
Knowledge/Skills
- Strong written and verbal communication skills
- Exceptional organizational and project management abilities
- Bookkeeping skills
- Ability to put a board package together
- Great ability to focus
- Concerned about doing things the right way
- Calm under pressure
- Learning based
- Service-based attitude
- Proven ability to succeed
- Bachelor’s degree preferred
- Real estate license preferred
- 1 – 3 years of service and management experience
- 1 – 3 years of administrative experience