BetterCloud
New York, NY

Associate System Administrator at BetterCloud

| Greater NYC Area
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BetterCloud is the first provider of SaaSOps solutions to manage and secure the digital workplace. Over 2,500 customers in 60+ countries rely on BetterCloud to automate processes and policies across a company’s SaaS application portfolio. A pioneer of the SaaSOps movement, the company established the first-ever “SaaS Application Management and Security Framework” via two published books entitled “The IT Leader’s Guide to SaaSOps” — Vol. 1: “A Six-part Framework for Managing Your SaaS Applications” & Vol. 2: “How to Secure Your SaaS Applications.” BetterCloud is headquartered in New York City with offices in San Francisco, CA and Atlanta, GA.

We’re currently hiring an Associate System Administrator dedicated to ensuring we are maximizing the efficiency and capitalizing on the full features and benefits of the system based on the businesses needs.

Requirements

  • 1-2 years of Salesforce.com Administration Experience
  • One or more active Salesforce Certifications, preferably Administrator or Advanced Administrator
  • Hands on experience with the Administration and customization of Salesforce Connected solutions such as SalesLoft, Zuora, ZoomInfo, and DataFox
  • In-depth knowledge of Salesforce.com capabilities and add ons
  • Salesforce.com auditing and remediation experience
  • Strong analytical and logical skills and attention to detail
  • Excellent written and verbal communication and interpersonal skills
  • Excellent decision-making and organizational skills with emphasis on detail and follow-up skills
  • Ability to demonstrate strong teamwork
  • Ability to effectively prioritize and execute tasks
  • BS/BA degree and one + years related experience and/or training; or equivalent combination of education and experience

Preferred Qualifications

  • Understanding of relational databases
  • Excel proficiency to manipulate and analyze data

Responsibilities

  • Administer and optimize BetterCloud’s Salesforce.com instance with the growth path to own other Enterprise business applications and the connections between them
  • Manage multiple CRM related projects simultaneously
  • Serve as technical support “go to” person for salesforce.com and connected apps
  • Seek out and identify needed system changes and updates
  • Create and maintain new objects as well as new validation and workflow rules
  • Handle user license administration and privileging for both Salesforce.com and connected applications

Compensation | Benefits

  • Career growth opportunities 
  • Competitive salary
  • Full benefits package
  • Stock Options

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

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Where we are

We're in the heart of Chelsea where theres lots of great lunch and happy hour spots! Plus, the office is near tons of subways and Penn Station.

Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AngularJSFrameworks
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What are BetterCloud Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Competitive salary + full benefits package, stock options, 401K, stocked kitchen, high end tech tools, team outings and more!

Jobs at BetterCloud
7

All Jobs
All Jobs
Data + Analytics
Marketing
Operations
Sales
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Senior Director, Product Marketing

BetterCloud
Greater NYC Area
1 day ago
+28
As the Director of Product Marketing, you will be leading the team’s efforts in driving awareness, consideration, and adoption of BetterCloud products. You will be responsible for developing our product positioning, creating powerful messaging, supporting development of our go-to-market strategy, and leading the execution of key launches and campaigns that push our business forward. This role is cross-functional in nature and will require successful partnership with product, sales, customer success, partnerships and various other teams across the company.

Sales Development Representative

BetterCloud
Greater NYC Area
4 days ago
+28
BetterCloud can only achieve its lofty aspirations by finding and hiring amazing sales talent. If you are looking to be part of something profound and build something special, BetterCloud is for you.  We're looking for a Sales Development Representative to join our rapidly growing team here in New York. We are looking for an individual who will be supporting an Account Executive through hunting new business within a specific territory.   Our Account Development team, also known as our Sales Development team, serves as the front-line in our customer engagement efforts, contacting IT professionals with the goal of generating qualified opportunities for our sales team. This role reports into our Manager of Sales Development, which helps to streamline our marketing automation efforts and ensure that our Sales Development Representatives are contacting the right people, at the right time, with the right message - ultimately giving our sales team more qualified opportunities to win business.

Customer Success Manager, Corporate

BetterCloud
Greater NYC Area
4 days ago
+28
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with customer on-boarding to identify needs and set goals, CSMs manage all elements of the post-sale business relationship with customers, and drive customer usage within our software. Customer Success Managers are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by delivering product and partnership feedback to the BetterCloud team. At the end of the day, our mission is to ensure our customers have driven value from our solution and have had a delightful experience in the process.

Account Executive, Corporate

BetterCloud
Greater NYC Area
6 days ago
+28
A strong track record of prospecting leads and closing deals. Familiarity with Google Apps. Highly motivated, professional and hard working. Attention to detail, highly organized, and efficient in managing multiple projects at once. Creative thinker; comfortable with ambiguity. Excellent communication skills.

Marketing Operations Manager

BetterCloud
Greater NYC Area
6 days ago
+28
We’re a high energy, high growth tech company searching for a Marketing Operations Manager to help build out BetterCloud’s Marketing Campaigns and Programs. We’re looking for someone who is a marketing operations techie who loves a good challenge and thrives under pressure. You know the ins and outs of Marketing Automation, CRM platforms and can easily diagnose and fix issues. You have a strong understanding of the sales funnel and enjoy building, executing, and optimizing lead generation and ABM strategies. This manager must have a strong understanding of the Marketing Technology Stack and make data-driven decisions for the business.  

Product Marketing Manager

BetterCloud
Greater NYC Area
1 week ago
+28
BetterCloud is the leader in SaaSOps, enabling companies to discover, manage, and secure their cloud applications in a best-of-breed world. The driving force behind our work is to ensure organizations get the transformative value and benefits of adopting SaaS applications, while ensuring IT has complete control over their environment and can serve as an enabler for the business. Today, we're proud to call 1,700 companies across 60+ countries our

Analytics Engineer

BetterCloud
Greater NYC Area
1 week ago
+28
Our Analytics technology stack currently includes Python, Java, BigQuery, Kafka, ElasticSearch, Spark, Cloud Composer, Tableau and Excel.  We don’t expect anyone to have experience with all of these technologies.  We’re simply looking for engineers who are great at what they do, love it, and are eager to learn.  We have integrated data from 10+ systems and have created a robust infrastructure to disseminate key insights across the organization.  If you have these qualities and want to join a lean, high performing team, then we are the place for you!