Assurance Manager

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Mulberry is hiring for an experienced Assurance Manager to help expand our coverage offering, streamline our processes, and support our growing customer base. You'll be joining a small, agile team and will be expected to hit the ground running from day one, with support from your department and the broader team (while maintaining a sense of humor along the way!) .
Main Responsibilities:

  • Compliance, Contracts & Operations
    • Manage existing underwriter initiatives and project plans & help to improve upon process, documentation, and escalations
    • Be an expert on all of Mulberry's programs & own all documentation & internal knowledge bases
    • Project manage team initiatives and rollouts and perform administrative duties, as needed
  • Sales Ops
    • Support the Sales team by creating & regularly training upon internal coverage documentation, particularly as programs expand and evolve
    • Work with Marketing to build out retailer-facing program collateral
    • Be the first point of contact for the Sales team on all questions coverage & program related
  • Additional duties as required


What We're Seeking:

  • 2-4 years of experience in financial services or business operations
  • SERFF proficiency and knowledge of state by state insurance environment a plus
  • Strong verbal & written communication skills
  • Experience working cross-functionally
  • Driven and ready for a challenge - able to take initiative
  • Passion for process & efficiency
  • Solutions-oriented & able to problem solve in a high-pressure environment
  • Ability to take on multiple tasks simultaneously, while managing and meeting deadlines
  • Strong organizational skills
  • Ability to take initiative - a go-getter!



Benefits and Perks

  • Competitive salary
  • Equity in a rapidly growing Series B funded startup
  • Medical, vision, and dental benefits
  • 401k with company match
  • Unlimited PTO (minimum 15 days off required)
  • Paid sabbatical after 3 years of tenure
  • 12 weeks paid parental leave
  • Strong, vibrant, and fun culture, with lots of virtual outings!
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Location

The Mulberry office sits in Union Square with plenty of bars and restaurants. Plus, the office is easy to get to with various train and bus stops being close by.

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