Business Operations Associate

| Greater NYC Area | Hybrid
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Hi, we're Brigit! A holistic financial health company helping every American build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. We're backed by leading VC's including Lightspeed Venture Partners and DCM, a number of the world's most influential social impact investors like Flourish and Sound, and several mission driven celebrity investors like Kevin Durant and Will Smith! If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team!


Brigit is in the midst of tremendous growth! As our Associate of Business Operations, you’ll work directly with our COO, providing support and project management to help us grow, scale and run the business more effectively. You will help to build, develop and lead day-to-day operations, at both a strategic and tactical level. 


You will serve as a critical partner for senior leaders on ad hoc projects ranging from business decision support to putting together presentations for our Board of Directors. You can easily structure and conceptualize new ideas and back them up by research and data analysis. You make really complex things simple to understand by breaking them down into smaller pieces. This is also how you solve problems with ease. In turn, you put these new ideas or plans into action with your strong “get it done” attitude and hustle skills.

 

This is a full-time role which will eventually operate out of Brigit’s New York office, with the option to work remotely partially as well.



What You'll Do:

  • Operationalize key organizational initiatives based on direction from our COO, monitor the status and push them forward
  • Work alongside the business and operations teams to solve some of our most pressing business challenges
  • Develop robust, data-driven presentations for senior leadership, including the Board of Directors
  • Identify issues, develop hypotheses, and execute in-depth analyses to translate data into impactful insights and make recommendations to Brigit’s leadership team based on your findings
  • Manage ad hoc special projects end to end; i.e. set process, deadlines, and deliverables - This means that one day you might be project managing our growing Affiliate program, and the following day, you’ll spend time writing investment memos. Up next, you could spend a few hours helping to prepare a board meeting deck or working on a strategic partnership program. You’re someone who can context switch effortlessly and thrive on adding value wherever it is most needed.
  • Participate in our planning processes across the organization to set, align, and track company goals
  • Develop effective and scalable operational processes and fill operational gaps
  • Take on roles we haven’t hired yet
  • Assist with Finance, Legal, People Ops, and other core operational tasks

Who You Are:

  • Have 2-4 years investment banking, management consulting, or corporate strategy experience or 2-4 years in a highly cross-functional role at a high-growth startup, preferably in fintech or consumer tech
  • Ability to drive end-to-end projects with little guidance or supervision
  • Resourceful and happy to roll up your sleeves to get any job done
  • Are a strong communicator, both written and oral
  • Are highly organized with a bias for action and strong sense of ownership and accountability
  • Experience with SQL & Python would be a plus

Our Benefits & Team

-Help hard working Americans build a brighter financial future

-High-growth company at an early stage

-Equity participation

-A dynamic, flexible and collaborative start-up work environment with a highly talented team

-Minimum 3 weeks PTO

-401k Plan

-Paid Parental Leave

-Monthly reimbursements to use against wifi and cell phone bills


At Brigit, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.


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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • CircleCIFrameworks
    • JestFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • AmplitudeAnalytics
    • AbstractDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement

Location

Our office is conveniently located in the Flatiron District, close to plenty of great restaurants and walkable to all the main subway lines.

An Insider's view of Brigit

What are some social events your company does?

One of my favorite events that Brigit has is employee-run quarterly breakfasts. The staff running the breakfast attempt do their best in impersonating a New York deli - making breakfast sandwiches on griddles and pourover coffee to order. We also try to encourage a no meeting and laptop policy during the breakfast hour to spend some quality time.

Jeremy

Engineering Manager

What's the biggest problem your team is solving?

Our goal on Data Science is to strike the right balance between helping more users and minimizing losses. Most users need money to purchase food, gas, or even buy a meal. The credit underwriting models we use allow us to help as many people as we can and improve our user retention over time in order to achieve a competitive advantage.

Madhu

Senior Data Science Manager

How has your career grown since starting at the company?

I joined Brigit after graduating from college. During my 2.5 years at Brigit, my career has grown in ways I would not have expected. Six months into my time at Brigit, I began doing more backend work and moving into a Full-Stack role. After 1.5 years, I took on the role of technical lead on our Membership team.

Avery

Software Engineer -- Tech Lead

How do you make yourself accessible to the rest of the team?

I'm always available via slack and then I work to schedule skip levels with everyone on engineering, as well as with folks outside of engineering on occasion throughout the month to make sure I have a pulse on how folks are doing. Additionally I try to solicit feedback through our culture & development platform and use that to spur conversations.

Hamel

Co-Founder & CTO

What are some things you learned at the company?

In my time at Brigit I've been able to learn how not to just build a brighter future for others but for myself as well. Each and every day here I have had the opportunity to improve my problem-solving skills, adapt to meet the needs of our users, and provide them the information they need to build the lives they want for themselves.

Ethan

Customer Care Associate

What are Brigit Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Company equity
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Free lunch on Thursday!
Company-sponsored happy hours
Happy hours are hosted on occasion
Pet friendly
Brigit's pet policy is dog friendly daily
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns
Promote from within
Continuing education stipend
Customized development tracks
Personal development training

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