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Business Operations Manager - NYC

| Greater NYC Area
We're BCG Digital Ventures:
We are an ever-growing global team of the world’s most remarkable entrepreneurs, designers, engineers, venture architects, product experts and investors. Our ventures create a strategic advantage for the most important global companies.
This is BCG Digital Ventures. Adventure awaits you…
Introducing our Venture Operations Team:
Are you up for the adventure of a lifetime? Our Venture Operations Team is how we redefine what’s possible. It’s where organizational insight aligns with operational excellence to keep our business thriving and producing imaginative ventures that have to be seen to be believed.
From Human Resources and Information Technology to Marketing and Operations management, the Venture Operations Team is the internal force that drives us forward, enabling us to expand the limits of human expectation with our compelling products, services and ventures.
Together, these one-of-a-kind problem-solvers direct our inner corporate structures with incomparable precision, profound analytic foresight and a deep commitment to world-class business services.
Position Summary:
The Center Operations Manager is expected to produce a smooth, day-to-day operation focused on service, excellence and business acumen, and to help build and reinforce a positive, close-knit office culture. They will be responsible for the general management of the office and for managing the office’s Operations and Venture Operations employees. The Center Operations Manager is also expected to assist in building a well-functioning and regionally aligned DV Center, helping to articulate and execute DV strategies in NY as appropriate.
The Operations Center Manager functions as a senior office and operations leader for the BCG Digital Ventures (DV) Manhattan Beach/NY center and serves as the “right hand” to leadership providing management, thought partnership, and operational leverage in NYC/LA.


  • Bring the DV innovation center to life and drive the engagement of all teams based in the center you oversee. You and your team will work to create an engaging environment for our employees, as well as an inviting space to host a range of events to that help us build a community with local talent, startup and venture communities.
  • Leadership of the teams that drive Center Projects, Client Services, Administration/Office Services.
  • Support the venture builds based in your center through ensuring they have the operational support required to meet standards for compliance, security, administration support etc.
  • Take pride in ensuring that the facilities are kept to a high standard and continually meet the needs of the business including the management of vendors, facilities team and processes that ensure center is kept up.
  • Manage any center renovations and space improvement projects warranted to get ahead of evolving business needs.
  • Implement relevant risk policies including emergency alert systems, first aid and other applicable workplace health & safety concerns
  • Collect relevant operational data and use this information to provide rich insights to leadership that will improve and drive excellence in decision making.
  • Act as principal liaison between DV NYC/LA and BCG NYC/LA on all operational & management initiatives and integration with BCG.


  • At least 5+ years’ experience operations management experience ideally in a professional services digital or tech environment
  • Proven & extensive people management experience with ability to manage high performing teams.
  • Business related undergraduate degree or equivalent experience
  • Demonstrated experience in a similar role with Administration, Operational, and budget management responsibilities
  • Ability to influence and build relationships with C-Suite level and Executive stakeholders
  • Proven financial management experience including setting and managing budgets as well as basic analysis
  • Prior facilities management experience preferred
  • Previous client facing experience Comfortable with ambiguity, and able to navigate complexity while driving impactful outcomes
  • Experience managing an IT function beneficial

The Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable.
BCG is an E-Verify Employer. Click here for more information on E-Verify.

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Technology we use

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10 Hudson Yards, 46th FL , New York, NY 10019

What are BCG Digital Ventures Perks + Benefits

BCG Digital Ventures Benefits Overview

Employee well-being = Priority #1

Nothing matters more to us than the success and well-being of our employees. That is why we pair our comprehensive and competitive benefit options with a broad range of localized incentives and advantages that come with life at DV.

We’re focused on creating tools and resources that will help you live a healthy and balanced life, and our generous regional benefits encourage you to spend time with the people and hobbies that inspire you the most.

We want you to plan your life’s journey with us and engage in creative learning opportunities at global scale. Venture with us today, and you’ll enjoy all of the benefits DV has to offer.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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