Business & Sales Operations Analyst, Meetup Pro

| Hybrid
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Getting together with real people in real life makes powerful things happen. Side hustles become careers, ideas become movements, and chance encounters become lifelong connections. Meetup brings people together to create thriving communities. Show up. Change lives.

Thousands of businesses currently organize Meetups and ask how they can use Meetup to connect further with their fans and followers in real life. Meetup Pro answers these questions by making it easy for organizations to connect with communities in real life. We have signed up hundreds of customers (including Google, Salesforce, Wordpress, and MongoDB), and are adding more every day.

The Pro team is looking for a Business Analyst to join the Business Operations and Strategy team, a small, high-impacting team with the core focus of improving the financial and operational decision-making for Meetup Pro, proactively identifying and executing business and operations efficiencies, and developing sustainable business infrastructure as we more than double in scale.

As Business Analyst, you will help the team achieve success by:

  • Proactively identify opportunities for growth, improved user experience, and operating efficiency through data analytics
  • Develop and maintain sales forecasting models, including key performance indicators, to anticipate results and help the Sales team track team productivity
  • Manage data integrity in CRM and proprietary systems with Data Science team
  • Own reporting activities including stakeholder dashboards and ongoing monthly reporting routines
  • Execute surveys and customer interviews to monitor satisfaction, and explore growth opportunities
  • Assist in the analysis to support immediate and long-term business decisions related to monetization and go to market strategies for future product line extensions
  • Assist in product analytics including, but not limited to, usage data and development impact forecasting
  • Support all ad hoc requests from both internal and external partners
  • Collaborate cross-functionally across multiple stakeholders on Finance, Marketing, Sales, Client Success, and Leadership teams

You might be a good fit if you have:

  • BA/BS degree in a quantitative or business-oriented field, or equivalent practical experience
  • 4-5 years working in analytical roles in growth/marketing, strategy, operations or business intelligence
  • Sales operations and forecasting experience
  • Proven ability to use data to optimize performance and inform future strategies
  • Exceptional written and verbal communication skills
  • Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment
  • Ability to influence and motivate team members at all levels
  • Experience working in a fast-paced, high-growth environment
  • An entrepreneurial mindset and a make-it-work attitude
  • Experience with G-Suite, Microsoft Suite, Salesforce / CRM, and SQL required (test included as part of the interview)

Our team is bold, supportive, and passionate about bringing people together in real life to create community for everyone. We care about moving fast, real-world change, and building diverse, dynamic teams. You in?

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • SwiftLanguages
    • React/ReduxLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • TrelloManagement

Location

115 E 23rd St, New York, NY 10010

An Insider's view of Meetup

How would you describe the company’s work-life balance?

Meetup promotes a healthy balance and respect around work life, personal life, and family life. It's not simply policy but instead, the culture that lives with all employees (managers and leaders included). Work happens during our traditional business hours.

Harry Chiu

Head of Recruiting

What does your typical day look like?

As an engineer at Meetup, my mission is to build things that help product teams focus on our users and develop our product faster and with better quality. My team mob programs or pair programs by default, which works great for us because it increases code and architecture, knowledge sharing, focus, productivity and team bonding.

Jaclyn Jiménez

Senior Full Stack Engineer

How does the company support your career growth?

I created my own professional development path by participating in the Employee Resource Group and Diversity & Inclusion council. Participating and organizing these company initiatives allowed me to stretch my leadership muscles, understand the value of empathizing with my colleagues, and appreciate the ability to use my voice to influence change.

Lee Upshur

Pro Support Specialist

What is your vision for the company?

Meetup empowers personal growth through real human connections because we see a future built on deep trust and collective effort. We are creating a world where people can turn to each other to improve their lives. We believe that real, human connection drives real change.

David Siegel

CEO

What's something quirky about your company?

What I enjoy the most about working at Meetup is the people. As a mission driven company with a focus on building community, our community sets a great example. I consider myself incredibly lucky to work amongst such incredible individuals. I feel seen, supported, and empowered to not only be my unique self, but to make the changes I know I can.

Irina Demchenko

Senior Support Specialist

What are Meetup Perks + Benefits

Meetup Benefits Overview

Meetup Benefits include:
- Flexible Paid Time Off
- 16 weeks of paid family leave + option for addition unpaid leave
- 14 Company holidays
- Monthly wellness stipend
- Annual learning and development budget
- Health, Vision, and Dental coverage (with zero health premiums)
- 401K with employer match

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Current ERGs include: Women of Meetup, Meetup with Color, and Meetup with Pride
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Meetup provides employees who work out of HQ catered breakfast and lunch once per week.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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