Business Systems Analyst, Marketing IT

| Greater NYC Area
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Peloton’s IT organization is seeking an extremely talented Business Systems Analyst, Marketing IT to join our Marketing IT (MarTech) Team. This role offers a unique opportunity to be a part of an evolving IT organization, a results oriented and driven global organization. The ideal profile of this position calls for a flexible and well-rounded individual, someone who is self-motivated, detailed oriented, collaborative, and has strong customer relationship management skills.  

The Marketing IT team at Peloton empowers business partners in Marketing. The Marketing Business Systems Analyst serves as the main point of contact and domain expert, and provides systems support, to the members of our Marketing teams. Leveraging proven Martech expertise and strong system competency, you will help drive the value the marketing team receives from each technology investment.

Daily ownership of all marketing systems which includes but not limited to identifying, evaluating, triaging, managing and owning systems that enable the Peloton Marketing organization to continue to drive growth for Peloton. Lastly, this Business Systems Analyst should have a deep understanding of Marketing Automation Platforms (Eloqua, Salesforce Marketing Cloud, etc.) and marketing technology systems (Drift, Braze, Twilio, etc.).

Responsibilities:

  • Oversees the development of product/system requirement definition and feature identification, including documentation of prioritized feature sets. Uses cases based on internal customer needs and business value, revising cases as needed.
  • Educates the team on recommendations; guides discussions to consensus and drives action items.
  • Brainstorms creative solutions to balance product deliverables and resources with business needs, contributing extensive and insightful knowledge of these areas to the discussion. Ensures that promising results are communicated to key stakeholders and translated into action plans.
  • Oversees the definition of product features and related schedules, writing of specifications based on internal user needs and business cases. Clearly communicates functionality and incorporates feedback. Regularly reviews procedures and implements changes as needed.
  • Monitors key metrics / KPIs and targets, developing plans to achieve those targets and proactively communicating progress to a variety of stakeholders. Periodically reviews metrics and targets to ensure alignment with business objectives; recommends changes as needed.
  • Receives assignment in the form of objectives and goals and is responsible for achieving those outcomes.
  • Interprets or implements Company policy in a manner determined to be most efficient and effective under the circumstances.
  • Works on issues of substantial importance requiring thorough analysis of circumstances or data.

Requirements:

  • Proven functional knowledge of marketing, marketing platforms and point system solutions, demand generation, and lead management.
  • Expert admin level experience of Marketing Automation Systems (Eloqua, Salesforce Marketing Cloud, Simon Data), Website Systems (Drift, ON24, Optimizely, Clearbit, etc.) and Engagement Channels (Highspot, SplashThat, Converter, etc.) or similar platforms with respect to provisioning, managing enhancement requests, and owning the day-to-day operations within each system.
  • 7+ years experience in marketing operations or marketing systems analysis, preferably in a fast paced hyper-growth environment.
  • Intermediate skills in general office systems, equipment and applications to support business needs (e.g., Excel ,Outlook, Microsoft Office, Project Management systems, Power Point, Visio).
  • Strong knowledge and experience with IT tools and technologies required by the department/unit as well as IT processes and methodologies including:
  • Documentation and validation of business requirements.
  • Structural analysis, data modeling, information engineering, mathematical model building, sampling, and resource planning.
  • Development of multi-tier business applications.
  • Management of full development lifecycles for software applications using tools such as MS Project, Visio, JIRA highly desired.
  • Knowledge of data management, business intelligence methodologies, and OLAP tools highly desired.
  • Must be able to work independently and apply good judgment.
  • Must be able to work within a team both as a leader and as a team member.
  • Must be able to analyze, evaluate, and determine appropriate course of action.
  • Must have excellent documentation skills.
  • Must be able to work within a set department budget.
  • Must be able to convey knowledge to customers, peers, and managers of widely diverse skill levels.
  • Excellent customer service skills and customer focus.
  • Excellent written and verbal communication skills.
  • Ability and desire to act as evangelist for technology.
  • Passion and drive for technology as a service and business enabler.
  • Must be able to work in a highly dynamic and fast-paced environment.

Antiracism and Inclusivity: Peloton has made a commitment to to antiracism

  • Actively contribute to creating a more inclusive culture and environment at Peloton
  • Actively endorse, create, and maintain antiracist policies and processes

ABOUT PELOTON:

Founded in 2012, Peloton is a global interactive fitness platform that brings the energy and benefits of studio-style workouts to the convenience and comfort of home. We use technology and design to bring our Members immersive content through the Peloton Bike, the Peloton Tread, and Peloton Digital, which provide comprehensive, socially-connected fitness offerings anytime, anywhere. We believe in taking risks and challenging the status quo by continuously innovating and improving. Our team is made up of passionate brand ambassadors, and we know that together, we go far.

Headquartered in New York City, with offices, warehouses and retail showrooms in the US, UK and Canada, Peloton is changing the way people get fit. Peloton has been named to many prestigious industry lists, including Fast Company's Most Innovative Companies, CNBC's Disruptor 50, Crain's New York Business' Tech25 and Fast50, as well as TIME's Genius Companies. Visit www.onepeloton.com/careers to learn more about joining our team.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • React NativeLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HiveDatabases
    • Maria DBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • LookerAnalytics
    • TableauAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM

Location

In the heart of Chelsea, and not too far from our studios, the Peloton office is in a very easy location to get to from anywhere in the city!

What are Peloton Perks + Benefits

Peloton Benefits Overview

At Peloton, we do not subscribe to a one-size-fits-all approach - our workforce is diverse, so our benefits must be, too. Our goal is to enable our team members to be their best, most authentic selves while providing inclusive benefits to them and their families in the moments that matter most. Peloton is proud to offer comprehensive health care, mental health benefits, childcare solutions, generous paternal leave, equity packages, and more to all full time team members. In the United States, we are proud to have recently extended our medicinal benefits offering to portions of our part-time populations at certain threshold of hours. All team members are eligible for a referral bonus plan, pre-paid legal assistance, product & appear discounts, and complimentary access to the Peloton digital app.

Culture
Volunteer in local community
Peloton offers paid Volunteer Time Off to enable and empower our team members to volunteer for causes that positively impact their communities.
Partners with Nonprofits
Peloton has donated funds to organizations across a variety of causes, inclusive of Hunger Relief Efforts, Civil Rights Groups, and more.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Diversity Employee Resource Groups
Peloton Employee Resources Groups are employee-led groups that foster a diverse and inclusive workplace aligned with Peloton's organizational mission, values, goals, business practices, & overall D&1
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Peloton employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Peloton's dental plan covers up to $3000 of expenses.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Peloton covers up to 90% of premiums for high deductible health plans.
Life Insurance
Peloton's Life Insurance is equal to 2 times an employee's annual salary with a minimum coverage of $100,000.
Pet Insurance
Pet insurance is a voluntary employee-paid benefit.
Wellness Programs
Onsite Gym
Team workouts
Peloton team members have free access to the Peloton digital product and can take workouts anytime!
Mental Health Benefits
Peloton partners with Lyra to provide mental health benefits to all employees, with 25 free sessions per year.
Retirement & Stock Options Benefits
401(K)
In addition to benefits that provide security for you today, you can make saving for the future easy with a 401(k) plan that allows you to save a portion of your salary towards retirement.
401(K) Matching
Peloton provides employees with a 401(K) matching plan managed by ADP. We match 100% of contributions up to 4% of an employee's annual gross pay.
Company Equity
Employee Stock Purchase Plan
Our Employee Stock Purchase Plan (ESPP) is an optional program that allows eligible team members to use payroll deductions to purchase Peloton stock twice a year at a discount.
Child Care & Parental Leave Benefits
Child Care Benefits
Peloton partners with Bright Horizons and Urban Sitters for Backup child care assistance. Subsidized child care & family care.
Generous Parental Leave
Parental Leave is a Company-Paid benefit which will pay your salary following the birth, adoption, or placement of a child. Up to 18 weeks total.
Remote Work Program
Peloton's remote work program allows Team Members to work from home on occasion, as needed for them.
Family Medical Leave
Peloton provides eligible team members with up to 12 weeks of unpaid, job-protected leave per year.
Adoption Assistance
Peloton reimburses for eligible adoption expenses and 18 week of paid leave.
Vacation & Time Off Benefits
Generous PTO
Hourly team members receive between 10 to 20 days per year of paid time off based on years of service.
Paid Volunteer Time
Peloton employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Team Members receive 48 hours of sick time up front.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Peloton offers pre-tax commuter benefits for all employees for both Transit and Parking.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Peloton hosts happy hours in our NYC Penthouse on occasion.
Recreational Clubs
Relocation Assistance
Peloton offers a comprehensive relocation policy for employees relocating.
Fitness Subsidies
Peloton is proud to offer all full-time team members an annual reimbursement of $500 for Wellness related events registration/sponsor fees.
Home Office Stipend for Remote Employees
During these unprecedented times, Peloton offers remote employees the ability to reimburse purchases for their at-home office, not exceeding $500.
Professional Development Benefits
Tuition Reimbursement
Peloton has partnered with Gradifi to help pay down your student debt and pay for your children's future education.
Diversity Program
Promote from within
Continuing Education stipend
Peloton provides $5250 annually of financial assistance for certain education related expenses to foster & encourage the professional development of our team members.
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