Overview: The Channel Account Manager is responsible for achieving sales goals by successfully identifying, developing and supporting Latch Channel Partners within an assigned territory. 

The Channel Account Manager position reports to the Director of Channel and Field Sales.

New York Territory: Upstate NY, Metro NY and NJ 

Pacific Northwest Territory: Washington and Oregon

California Territory: California 

Primary Responsibilities:

• Facilitate onboarding of new Latch Channel Partners through a robust training process
• Proactively recruit new Latch Channel Partners that will deliver an exceptional Latch experience for our customers and stimulate incremental demand with their customers
• Meet or exceed sales targets and strategic objectives within assigned territory
• Support project coordination efforts by applying channel strategy based on project and market dynamics
• Develop and execute on robust Latch Channel Partner account plans through a joint partner planning process that develops mutual performance objectives
• Manage potential channel conflict by fostering communication internally and externally, and with adherence to channel rules of engagement
• Manage incoming project leads and drive support through our Latch Channel Partners
• Team with the Latch Corporate Sales team to facilitate new sales and support existing accounts.
• Manage the involvement of corporate resources, including operations, corporate sales, marketing and management resources in order to foster a partners’ development and success.
• Conduct joint sales call with Latch Channel Partners to model Latch selling process
• Maintain data integrity on Latch Channel Partners and sales activity through CRM system
• Manages Latch Channel Partner Certification process
• Drive compliance with Latch Channel Partner agreements

Job Requirements:

• Bachelor’s degree preferred
• 3-5 Years of experience supporting distribution sales in the access control industry.
• Experience providing product and sales training
• Ability to travel on a weekly/monthly basis – 60% travel
• CRM Management
• Highly collaborative and capable of working effectively as part of a team
• Strong understanding of the construction process – Constructions Specifications Institute CDT or CCPR credentials preferred
• Self-starter, with proven professional success, who is prepared to work in a fast-paced, demanding environment 
• Commands respect via intelligence, knowledge, humility 
• Innovative. Ideal candidate is never satisfied with the status quo... always looking for the next best way to do it