Channel Enablement Manager

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Renting a home is the world's oldest subscription service. People spend thousands of dollars every month for an experience that is outdated, inconvenient, analog, impersonal, and leaves a lot to be desired. Latch is working to make every building better, and while we've methodically executed this mission since our founding with great success, we're just getting started.

Leveraging our knowledge from companies like Apple, BCG, and IDEO, we’ve rethought how people interact with space. Latch delivers a full-building operating system designed to help owners, residents, and third parties like guests, couriers, and service providers, seamlessly experience the modern building. We’ve done this by combining software, devices, and services into a holistic platform that makes spaces more efficient, enjoyable, and profitable.

The next chapter of the Latch story will be our most exciting yet, and we’re looking for more talented team members to help fuel our growth.

Latch is seeking a Channel Enablement Manager to join our growing Enablement team in building a world-class channel sales program focused on providing our Channel Account Managers and our partners with the knowledge and sales skills necessary to exceed Latch’s aggressive revenue targets across multiple segments and with varied products. 

Responsibilities: 

  • Own creation, compilation, and deployment of channel training, messaging, process, and content to drive success with Latch channel partners
  • Ensure all content and training is easily and readily accessible to partners at their point of need
  • Manage partner content portal
  • Support product launches by preparing and enabling the channel to understand and position Latch products
  • Work closely with Sales Training & Enablement Manager to support the implementation and rollout of channel learning and content platforms
  • Participate in optimization of channel-related business systems and processes
  • Implement metrics to measure and assess the effectiveness of channel enablement to inform future program requirements
  • Partner with Enablement and the channel management team to identify and prioritize initiatives and ensure alignment with the overall partner program strategy
  • Work closely with internal stakeholders to define skill gaps, core competencies of partners and Channel Account Managers
  • Assist and support enablement initiatives as needed

Qualifications:

  • Bachelor’s degree
  • 3+ years of experience in channel enablement or similar experience
  • Hardware sales experience preferred
  • Real estate industry experience preferred
  • Self-starter
  • Commitment to learning and staying up to date on industry best practices
  • Ability to manage projects from conception to completion
  • Excellent training, presentation, and written communication skills
  • Collaborative, energetic, creative, and accountable business partner
  • Strong strategic, conceptual, and decision-making skills
  • Able to effectively manage deadlines, ambiguity, and change
  • Innovative. The ideal candidate is never satisfied with the status quo… always looking for the next best way to do the work

Founded in 2014, Latch now has 300+ team members working to reimagine modern buildings of today and drive evolution for the cities of tomorrow. Over half of our team members work in product development roles, and our team leverages established expertise in over 55 professional disciplines.

We offer unlimited Paid Time Off, a comprehensive benefits package, mental health support, and an environment where employees are surrounded by creative, empowered, and dynamic peers.

In conjunction with our ​core values​: Contagious Determination, Humility, Trust, Inclusion, Action with Intent, and Privacy, we approach our work with care and a sense of duty, to make the world a better space.

We embrace diversity and strive to create an inclusive and equitable environment for all.

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Location

NY

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