Chief Operating Officer / General Manager

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BrandTotal is the industry-leading solution for real-time competitive intelligence across social and digital channels, working with enterprise brands across verticals. We are seeking a seasoned professional in marketing technologies and SaaS to oversee sales, marketing, client success, and operations. Position reports to the CEO and is based in NYC while overseeing our Tel Aviv office and remote employees in the UK. 

 

Description + Responsibilities

  • Provide strategic leadership and cross-functional management to teams working in finance, marketing, partnerships, sales, client success, and operations; prioritizing organizational goals and strategic initiatives.
  • Grow, motivate and lead high-performing teams.
  • Establish and measure KPIs across teams and company-wide.
  • Help shape and demonstrate company values, vision, and culture.
  • Creating a performance-driven culture that attracts, retains and rewards talented individuals.
  • Build scalable processes across departments to maximize efficiencies for rapid growth.
  • Work closely with sales and client success teams for accurate forecasting of new revenue and retention.
  • Oversee the marketing team to ensure effective execution of branding, PR, and lead generation efforts.
  • Oversee company partnerships across sales, marketing, and product.
  • Coordinate feedback across sales, marketing, and client success teams to help with product and innovation roadmap and prioritization.
  • Prioritize, establish and manage relationships with partners and key customers
  • Represent the company in speaking engagements at industry trade shows and events
  • Work collaboratively with finance and across departments on building and managing towards annual and quarterly budgets

 

Requirements

  • 10+ years of senior leadership experience in sales and/or operations with a proven track record of driving performance in individual functions and across departments
  • Experience at an early to mid-stage startup
  • Experience managing global team(s)
  • Background in media and/or marketing technologies
  • Experience managing sales teams to hit and exceed revenue goals and quotas
  • Previous experience as a COO, CRO or relevant role a plus
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Location

149 5th Ave 9th floor, New York, NY 10010, United States, New York, NY 10010

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