Rokt
A mission-driven, hyper-growth community of curious explorers, intent on unleashing relevancy in ecommerce.
New York, NY

Chief of Staff to CEO

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Who we are

Rokt is the global leader in ecommerce marketing technology. When customers are buying online, they increasingly expect more personalized and relevant experiences. We unlock the hidden potential in every single Transaction Moment.

Born in Sydney, Rokt now operates in the US, Canada, UK, France, Germany, Australia, New Zealand, Singapore, The Netherlands and Japan.

We are profitable, growing fast, and having great fun transforming the world of ecommerce.

Learn more at rokt.com

Who you are

You are smart with humility. Ready to make a difference and learn how it’s done - you’re likely to lean to being a listener & learner most of the time. Ask questions in meetings (unless directed otherwise). You are becoming consciously competent, which allows you to focus in on what you need to know in your role and your broader team’s objectives.

You are customer obsessed. “How will the customer feel/respond?” is a key question you build into your day to day thinking. You ask for support in understanding the customer’s viewpoint.

You are up for a challenge. You’re comfortable with change and you enjoy the excitement of new challenges. You are always looking for ways to learn from each experience. You’re adaptable and understand that a company like Rokt is always iterating, pivoting and finding new & better ways to do things.

You enjoy the ride. First to put your hand up to support others and help to get things done - you know that teamwork is what makes the journey great for everyone. You’re a positive person others want to be around.

About the Support team

These are the people we couldn't live without even though the work they do isn't always instantly obvious. Humble achievers who know what exists under the hood, they make sure it keeps running!

Requirements

About the role

Requirements:

  • Supports CEO in meetings, by email, and phone calls with internal and external stakeholders.
  • Helps make the CEOs and EXCO more productive by prioritizing, organizing agendas, taking minutes and chasing down action items.
  • Drafts letters, emails, reports, and other correspondence on behalf of the CEO.
  • Acts as the liaison between CEO and other executives, clients, and stakeholders to ensure consistent communication and ensuring involvement or decision-making at the proper time.
  • Participates with the CEO and senior management team in strategic planning, policy development, and decision-making.
  • Ensures timely and effective completion of projects and initiatives of the CEO.
  • Maintains accurate confidential files and data records.
  • Acts as a strategic advisor to the CEO and senior management team.

Education and Experience Requirements

  • Track record of organizing projects, teams and departments
  • Experienced with Google Sheets for reporting and analytics

Compensation

Base salary: USD$135,000

STIP: USD$30,000
LTIP: Generous employee stock ownership program

Benefits

What we offer

Work with the greatest talent in town. Our recruiting process is tough. We hold a high bar because we have a high performing culture - we only want the brightest and the best.

Join a community. We believe in in-person, we enjoy each others’ company and we make meaningful connections with each other through global all-staff events, interest groups, sports clubs and social events.

Accelerate your career. Develop through our global training events, ’Level Up’ investment, online training courses and our fantastic people leaders. Take your career to Rokt’speed - average time between promotions is 12 months.

Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies.

Stay happy and healthy. Enjoy catered lunch 3 times a week and healthy snacks in the office, join the gym on us!

Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone gets to enjoy the upside.

See the world! Along with our global all-staff events in amazing locations (Phuket, Thailand in January 2020), we also offer generous relocation packages for those interested in moving to another Rokt office. We have cool offices in great cities - London, Tokyo, New York, Singapore, Boston, Sydney.

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What are Rokt Perks + Benefits

Rokt Benefits Overview

Our award-winning culture is guided by our eight core values

+ Smart with humility: We are smart people with no ego, who believe we are better together.

+ Conquer new frontiers: We are curious explorers always looking for new and better ways.

+ Own the outcome: We start with the customer and take accountability for the outcomes.

+ Enjoy the ride: We love what we do and thrive on the journey together.

+ Force for good: We actively invest in our people, our communities, and our culture.

+ Raise the bar: We consistently set higher standards.

+ Communicate with impact: We democratize ideas and scale them with concise written communication.

+ Disagree then commit: We respectfully challenge when we disagree and then commit wholly once a decision is made - we call this cabinet solidarity.

These values help us recruit, retain, and promote the right talent around the globe and ensure we have the right conditions to do our best work.

Culture
Volunteer in local community
Rokt sponsors time off for volunteering
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Rokt provides employees with a flexible work schedule that includes flexible start and end times.
Remote work program
Our remote work program includes work from home on occasion as needed.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Women make up more than half of our Executive Committee.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Women Who Rokt, Rainbow Rokts, EDI Steering Group.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
100% dollar for dollar match up to 4% of base salary
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
16 weeks for primary care giver and 4 weeks for secondary
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
20 days PTO on top of national holidays, plus 5 extra days as an incentive to use your time off!
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
7 Days
Office Perks
Company-sponsored outings
Rokt hosts company outings quarterly.
Free daily meals
Free snacks and drinks
Some meals provided
Employees get free lunch on Monday, Wednesday, Friday.
Company-sponsored happy hours
Happy hours are hosted every Thursday.
Pet friendly
Rokt's pet policy is dog friendly daily.
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Rokt offers employees professional development opportunities like annual individual budget for training, onsite training courses and the ability to attend job related conferences and seminars.
Tuition reimbursement
$3,000 annually
Lunch and learns
Rokt hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 programs, cross-department programs and leadership mentoring.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Everyone shares in the success of the company; whether through stock ownership, short-term incentives, or end-of-quarter celebrations on the water. Between buffet lunches and friendly dogs roaming around, it’s easy to make yourself at home in the office. Everyone at Rokt has a role in shaping the path forward and can directly see their impact.

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