Chief of Staff to CEO
Who we are
Rokt is the global leader in ecommerce marketing technology. When customers are buying online, they increasingly expect more personalized and relevant experiences. We unlock the hidden potential in every single Transaction Moment.
Born in Sydney, Rokt now operates in the US, Canada, UK, France, Germany, Australia, New Zealand, Singapore, The Netherlands and Japan.
We are profitable, growing fast, and having great fun transforming the world of ecommerce.
Learn more at rokt.com
Who you are
You are smart with humility. Ready to make a difference and learn how it’s done - you’re likely to lean to being a listener & learner most of the time. Ask questions in meetings (unless directed otherwise). You are becoming consciously competent, which allows you to focus in on what you need to know in your role and your broader team’s objectives.
You are customer obsessed. “How will the customer feel/respond?” is a key question you build into your day to day thinking. You ask for support in understanding the customer’s viewpoint.
You are up for a challenge. You’re comfortable with change and you enjoy the excitement of new challenges. You are always looking for ways to learn from each experience. You’re adaptable and understand that a company like Rokt is always iterating, pivoting and finding new & better ways to do things.
You enjoy the ride. First to put your hand up to support others and help to get things done - you know that teamwork is what makes the journey great for everyone. You’re a positive person others want to be around.
About the Support team
These are the people we couldn't live without even though the work they do isn't always instantly obvious. Humble achievers who know what exists under the hood, they make sure it keeps running!
Requirements
About the role
Requirements:
- Supports CEO in meetings, by email, and phone calls with internal and external stakeholders.
- Helps make the CEOs and EXCO more productive by prioritizing, organizing agendas, taking minutes and chasing down action items.
- Drafts letters, emails, reports, and other correspondence on behalf of the CEO.
- Acts as the liaison between CEO and other executives, clients, and stakeholders to ensure consistent communication and ensuring involvement or decision-making at the proper time.
- Participates with the CEO and senior management team in strategic planning, policy development, and decision-making.
- Ensures timely and effective completion of projects and initiatives of the CEO.
- Maintains accurate confidential files and data records.
- Acts as a strategic advisor to the CEO and senior management team.
Education and Experience Requirements
- Track record of organizing projects, teams and departments
- Experienced with Google Sheets for reporting and analytics
Compensation
Base salary: USD$135,000
STIP: USD$30,000
LTIP: Generous employee stock ownership program
Benefits
What we offer
Work with the greatest talent in town. Our recruiting process is tough. We hold a high bar because we have a high performing culture - we only want the brightest and the best.
Join a community. We believe in in-person, we enjoy each others’ company and we make meaningful connections with each other through global all-staff events, interest groups, sports clubs and social events.
Accelerate your career. Develop through our global training events, ’Level Up’ investment, online training courses and our fantastic people leaders. Take your career to Rokt’speed - average time between promotions is 12 months.
Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies.
Stay happy and healthy. Enjoy catered lunch 3 times a week and healthy snacks in the office, join the gym on us!
Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone gets to enjoy the upside.
See the world! Along with our global all-staff events in amazing locations (Phuket, Thailand in January 2020), we also offer generous relocation packages for those interested in moving to another Rokt office. We have cool offices in great cities - London, Tokyo, New York, Singapore, Boston, Sydney.