Chief of Staff

| Greater NYC Area
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Action, deadlines, complex projects—you love it all. If you’re a creative problem solver who wants to work with our CEO to help drive the vision of the company, we want to meet you!


About Frame.io

Frame.io is changing the future of how videos are made by helping over 1 million creative professionals seamlessly collaborate from all over the world.

We’re backed by Accel, FirstMark, Insight Partners, SignalFire, Jared Leto, and a host of other amazing investors. Our market-leading product is used and loved by companies such as Turner, Disney, NASA, Snapchat, BBC, BuzzFeed, TED, Adobe, Udemy, and many more.

We’re in an exciting period of growth and are always seeking extremely talented and passionate individuals who share our vision for helping visual content creators produce their best work.


About the Role

Frame.io is looking for a Chief of Staff to the CEO and Co-Founder. As Chief of Staff, you'll be working side by side with the CEO every day to help drive forward the vision of the company. You'll be responsible for working across the executive team with the CEO to translate meetings and ideas into actionable plans and timelines. You'll own internal communications for the CEO to ensure the company and leadership team are kept up to date of everything going on at our fast moving startup. This role is ideal for someone who aspires to be a CEO, COO, or founder. You'll learn what it is like to build a wildly successful company first hand from one of the most visionary CEOs in the SaaS space.


Requirements

  • You can do anything. You've found creative ways to solve problems and aren't afraid of a challenge.
  • You're comfortable working on complicated projects and can help the CEO stay up-to-date on status, blockers, and timeline.
  • You can be a strong contributor in a meeting with anyone, add value, gather key takeaways, note them, and translate them into summaries for the CEO.
  • You are here to learn and help get things done. You understand this role is a critical step in your career trajectory.
  • You are a great creative writer and an incredible communicator.
  • You value strategy over tasks but understand some things just need to get done.
  • You are an operational mastermind.
  • You are very detail oriented.
  • You aren't afraid to give or receive actionable feedback.
  • NYC based

Responsibilities

  • Facilitate communication to/from CEO
    • Own internal communications end-to-end on behalf of the CEO
    • Own and manage communication with VC's which includes monthly updates to the board, our extended network of investors, and preparation of the quarterly board deck.
  • Strategic initiatives
    • Lead or co-lead discrete projects on behalf of CEO
    • Partner with the CEO on solving key issues that directly affect the success of Frame.io
    • Identify opportunities with no natural home within organization and own cross-functional effort to execute with direct approval from CEO
    • Identify when projects or areas aren't going well and flag them for the CEO.
  • Knowledge conduit – ensure information moves fluidly across the organization
    • Keep a pulse across all facets of the business, transfer knowledge and connect dots with appropriate team members across functions
    • Help build systems to institutionalize knowledge gained
  • Operations
    • Run Senior Leadership and Executive Team meetings
    • Support internal planning processes and presentations (e.g., quarterly planning, board meetings, annual reviews, investor updates) in partnership with VP of Strategy and Operations
    • Across initiatives, identify key team expertise needs and gather/streamline inputs
  • Coordination – maximally leverage CEO’s time
    • Attend critical meetings with CEO, draft/ send preparation and action items/ follow-up notes from CEO
    • Attend non-critical meetings on behalf of CEO, report back synthesized key information and requests
    • Manage prioritization of meeting requests, coordinating with Executive Assistant who schedules
  • Organizational Success
    • Give the CEO and other execs feedback in realtime. Don't be afraid to share your opinion and engage in a debate.
    • Partner with other stakeholders to drive thinking around organizational structure and efficiency

Benefits

  • Competitive salary and equity
  • Paid parental leave for primary or secondary caregivers
  • Unlimited PTO and designated Volunteering paid time off
  • Yearly stipend for learning and development
  • Medical, Dental, Vision Insurance and OneMedical membership
  • Flexible Spending Account
  • $50 Monthly reimbursement for cell phone bill

Our Philosophy

Our philosophy is simple. At Frame.io, we believe that working with people of different backgrounds and perspectives allows us to elevate each other and helps us build a better product for our users.

We’re proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on the needs of our business, job requirements, and applicants' qualifications. In other words, we only care that you’re the best person for the job.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ReactLibraries
    • ReduxLibraries

Location

22 Cortlandt Street, New York, NY 10007

An Insider's view of Frame.io

What are some social events your company does?

Even with fun seasonal events, there are 2 recurring ones that stick out to me. We have a Meet the New Hires happy hour where new folks get to meet others from the company that otherwise they might not. The other is the monthly birthday celebration where we hang out, have some treats, and hype up that month's birthdays as they spin our prize wheel.

JP

Workplace Experience Coordinator

What projects are you most excited about?

At Frame.io we’re re-imagining workflows and encountering unique problems all the time. I love tackling projects that at first feel like a completely tangled mess. Being heads-down on it for a while, then pulling back to see the full picture and going “Aha! This totally makes sense now.” I love that feeling!

Carolina

Sr. Product Designer

What makes someone successful on your team?

Organization, time management, and grit are three traits that make someone successful on the Business Development Team. Sales in general is definitely a rollercoaster ride and not every month is the same. As a BDR, staying even-keeled through both the good & tough times always leads to success!

Matt

Sr. Business Development Representative

How do you make yourself accessible to the rest of the team?

Being accessible requires self-awareness as a manager. I communicate consistently with my team that I’m available to help tackle issues remotely or in person. In the office, I sit in a visible area close to my team so that swinging by my desk to AMA feels casual. Ultimately, it’s about creating an environment where asking for help feels low stakes.

Rachael

Director of Sales Strategy

What's the biggest problem your team is solving?

Our mission is to build the future of cloud collaboration for video. Our challenge is to realize that mission with an application that is performant, fluid, and delightful to use, even when you’re working with massive amounts of media. Every day we come to work and ask how we can push the limits of what’s possible in a web application.

Sam

Director of Enterprise Product

What are Frame.io Perks + Benefits

Culture
Volunteer in local community
We offer 16 paid hours of Volunteer time each year to make sure that our employees feel empowered to volunteer wherever motivates them, and have a running list of opportunities to choose from.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have a DE&I Core Team whose 10 members span across all our departments. This Core Team works on initiatives across the company to ensure we're working toward DE&I in every way possible.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Right now for ERGs, we have our Ladies of Frame.io group and our Frame.io Pride group and hope that employees will feel compelled to start more groups!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Our Pet Insurance is through Nationwide, and there are options for 50%, 70%, or 90% reimbursement on eligible expenses
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Frame.io offers employees professional development opportunities like annual individual budgets for training, onsite training courses, and the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Promote from within
Customized development tracks
Paid industry certifications
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