Who we are:

We are Dataminr. We deliver real-time, actionable alerts that are derived from vast amounts of publicly available information. Our clients are the first to know about high-impact events and critical breaking information, giving them the opportunity to act faster and stay one step ahead when every second counts. We are a mission-driven company committed to the power of real-time information as a force for good in the world.

Our groundbreaking AI and machine learning technology cuts through the noise in an increasingly complex landscape by detecting, classifying, and determining the significance of public information. Headquartered in NYC, Dataminr has revolutionized the way that global news, finance, public sector, corporate security and PR/communications professionals know and act on critical, relevant information to protect people, assets and brands.

Along the way, we've grown to over 450 talented employees across six global offices, raised over $570 million from leading venture and growth technology investors, and been referred to as the “super tool of journalists and hedge funds.” We’ve received numerous awards and accolades from our clients, including recognition from CNBC as one of the world’s 50 most disruptive private technology companies in 2016 and joining Forbes’ definitive list of the top 100 private cloud companies in the world, in 2017 and 2018.

A career at Dataminr offers the ability to make a meaningful impact at a rapidly growing tech company with a startup culture, while being supported by the experience of a company founded in 2009. We value ownership, curiosity and drive on an individual level and live these values every day. We empower everyone to have a voice at the table and regularly invest in professional development. Our culture promotes cross team interaction, work-life balance and the sharing of information and ideas because it enables us to do our best work and have fun.

About Sales at Dataminr:

Being part of our dynamic sales team means you have the opportunity to make a unique and meaningful impact on the company and the organizations we serve. Here are some things you can expect as a salesperson at Dataminr:

• A dollar-for-dollar, uncapped commission plan
• Three months to ramp up before your full target kicks in 
• A comprehensive sales training program
• Ongoing training and learning opportunities so you're always on top of the latest sales trends and best practices (and you can always use your Professional Development Fund for anything additional!)
• Exposure and access to sales leadership for guidance and learning opportunities (you can also take part in our Mentorship Program!)
• A culture of individual goals within a tight-knit team environment

Who you are:

You're a highly motivated self-starter and problem solver with a strong understanding of the Dataminr product. You will solve customer problems and identify opportunities as an advocate both for the customer and the product. As a product “generalist,” your goal is to go into any customer situation across multiple departments and inspire organizational change that leads to better adoption, retention, and usage of our platform.

You're excited about joining a growing sales and customer engagement team where you will help your clients identify and solve their most difficult data challenges.

Responsibilities:

• Work with users of Dataminr in multiple departments across the enterprise, and increase usage across multiple product functions
• Demonstrate platform capabilities to senior corporate leaders, and support business development efforts across the users in enterprise engagements
• Learn client mission and operational processes in order to integrate Dataminr into their workflows and recommend best practices
• Partner with internal teams to develop, implement, and deliver onboarding, training and usage plans tailored for each customer
• Serve as an advocate for our customers by creating and presenting customer health and usage data to cross-functional account management and technical teams
• Collect customer feedback and clearly articulate product recommendations for Dataminr product development with our engineering and product teams
• Forecast potential client use-cases and provide immediate support or remediation

Desired Skills and Experience:

• Bachelor’s degree in a related field
• 1-3 years of enterprise software or SaaS sales experience, specifically within account management or customer success
• Outstanding communication and presentation skills
• Ability to communicate complex concepts to a wide range of audiences, including technical and non-technical customers
• High level of accountability and the ability to execute on multiple and competing projects and deadlines
• Self-motivation and an ability to handle multiple competing priorities in a fast-paced environment
• Ability to think on your feet and problem solve in real-time
• Must be willing to travel domestically as needed (approximately 25%)