Who we are:

We are Dataminr, the leading company that turns social media into real-time, actionable alerts. Our ability to find and deliver information faster than any traditional source has completely revolutionized how critical, relevant and actionable information reaches the news, finance, public sector and corporate security industries.

We are one of the most exciting companies to work for and have been referred to as the “super tool of journalists and hedge funds” while also receiving numerous accolades from professionals in both the corporate security area and public sector. We’ve been named to CNBC’s Disruptor 50 list in 2014 and 2016, the Forbes FinTech 50 list in 2016, added to the AlwaysOn Global 250 Top Private Companies list and received an invitation to speak at the World Economic Forum.

Headquartered in New York City and nearing 300 employees, Dataminr provides a challenging and dynamic environment where everyone feels that they have the freedom to be innovative, impactful and influential. Our culture promotes team interaction, work-life balance and the sharing of information and ideas because it empowers us to do our best work and have fun. If you want to be a part of the most interesting and exciting high-growth tech company in New York, please keep reading!

Who you are:

At Dataminr, we are seeking a highly-motivated individual to lead engagements with our News clients. On a daily basis, our Client Engagement team (1) interfaces directly with Dataminr News clients; (2) works closely with these clients to identify their most difficult challenges and leverage the Dataminr platform to solve them; (3) quickly monitors and analyzes our data feeds and signals concerning breaking news (4) keeps up-to-date on key developments in real time on breaking events through Dataminr signals.

Key Responsibilities:

• Be an expert on Dataminr’s platform; deeply understand open-source and social media analytics
• Demonstrate platform capabilities across newsroom functions, and support business development efforts across the News vertical
• Build and maintain client relationships; integrate Dataminr into clients’ workflow and recommend best practices
• Train and support new users on-site or through video teleconference
• Gather client feedback and coordinate product development with the engineering and product teams
• Forecast potential client use-cases and provide immediate support or remediation

Desired Skills & Experience:

• Bachelor’s degree in a related field
• 2-4 years of experience in news environments
• Knowledge of open-source and social media analysis efforts of corporate clients
• Excellent verbal and written communication skills
• Self-motivation and an ability to handle multiple competing priorities in a fast-paced environment
• Software sales and/or software deployment experience is preferred
• Must be willing to travel as needed (approx. 25%)

Our offering of competitive benefits and perks include:

• Company paid benefits for employees and their dependents, such as medical, dental, vision, disability and life
• Flexible spending account to be used for out-of-pocket medical, transit, parking and dependent care expenses
• 401(k) savings plan
• Generous leave
• Daily catered lunch
• A kitchen fully stocked with snacks and beverages
• Discounted Gym Membership

Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, color, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.