Unqork

We work with enterprise clients to radically accelerate software development.

New York, NY

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Operations//Client Success//

Client Manager - Insurance

Unqork

| Greater NYC Area

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Unqork is a new way to build enterprise software: it's a purely visual, drag-and-drop no-code platform designed to support the scale, complexity and security that enterprise applications require. Our customers are leaders in insurance, financial services, healthcare and the public sector, and they use Unqork to build custom software faster, with higher quality and at lower costs than code-based approaches. Founded in 2017, Unqork reached unicorn status in 2020, with a valuation of $2B. Unqork has been named one of the Best Startup Employers by Forbes, Best Places to Work by Built In and one of LinkedIn's Top Startups.

Responsibilities:

You will report to into the Head of Financial Services and Insurance, working in a pod structure, specific to your industry expertise.
You will work with our sales, designers, solutions architects, and engineering teams to create solutions to allow us to secure and grow business with new and existing insurance clients.
Develop client relationships and manage client interactions.
Support sales pursuits, including pricing contracts, tech review, proof of concept (POC) scoping and industry events.
Lead and drive sales and go-to-market campaigns, POCs, and productization efforts.
Partner with the sales and engineering teams to develop and standardize client-facing capabilities to integrate into the roadmap.
Set benchmarks to establish our performance goals and strategies to achieve and measure success.
Identify applicable opportunities and design solutions that positively impact customer adoption.

Qualifications:

Bachelor's degree or equivalent practical experience.
6 or more years of experience at a consulting firm, insurance company, technology company, startup or in a technology-centric role.
Experience managing a team in delivery of product, sales campaign, or similar project.
Experience and comfort working with senior-level executives, sales leads, engineers, and product managers.
Experience leading complex operational and strategic projects, with product and user experience exposure.
Experience in practical business modeling.
Present to executives and communicate with our technical management team.
Advanced experience in a management, technical or engineering field.

Unqork is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

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Where we are

We’re located in Union Square West: great food, a block away from the park, and a short walk to all the major trains.

Technology we use

Engineering
Product
Sales & Marketing

- JavascriptLanguages
- ReactLibraries
- ReduxLibraries
- Twitter BootstrapLibraries
- AngularJSFrameworks
- ExpressFrameworks
- Node.jsFrameworks
- MongoDBDatabases
- ConfluenceManagement
- JIRAManagement
- TrelloManagement
- HubSpotCRM

Julie Wongbandue

Software Engineer

WRITE THE FUTURE

Outline what’s next — for both your product and career

Currently working with teammates to build Unqork’s design system, Wongbandue’s getting her hands dirty with VS Code, JSDoc and other tools. While the greenfield project has been a learning experience, it’s the surrounding environment that gets her praise: “I attribute my growth as an engineer to my colleagues and company culture,” she said, citing feedback-oriented code reviews and a senior engineer-led “learning guild.”

I’m thankful to be part of a team of engineers and designers with such a diverse set of experiences and backgrounds. It really shows how we think about the product and emphasizes how we prioritize making something for real people.

Dafna Alsheh

VP, Design

GROWTH TEMPLATE

Tap into your potential under astute leaders

Alsheh’s fast-growing team is core to Unqork’s value proposition: “We take complex software development concepts and democratize them for non-developer creators,” she said. To help colleagues be at their best, she embraces a “service-based” leadership, while gelling with colleagues via book clubs, participating in “Design Studio” feedback sessions and working with HR to create an in-progress “continuous learning platform.”

My management philosophy is that the vast majority of people come to work to do a great job. My role is to ensure that they’re in the right seat, have the right direction and tools and are motivated to do their best work.

Alejandro Perez

Head of Professional Services & Capital Markets

STRENGTHEN THE FOUNDATION

Lay the bedrock for longterm internal & customer-facing success

A Goldman Sachs and Bloomberg vet, Perez knows what clients need to thrive. Upon joining Unqork, he got to work introducing a firmer architecture for customer implementations: “We needed structure and processes to understand engagement details, client needs and resourcing for our platform,” he said. Looking ahead, he views workflow automation, cost reduction and polishing a remote work strategy as more ways to level up.

Unqork is growing at a very rapid pace. We are building a scalable organization so that we can successfully manage increasing demand for our solutions.

What are Unqork Perks + Benefits

Unqork Benefits Overview

Unlimited PTO
Student Loan Payback Program
Stipend pay
Daily workouts sessions
Game nights
Cooking Classes
Weekly company-wide meetings with Senior Leadership and special guests

Culture

Volunteer in local community

Partners with Nonprofits

Friends outside of work

Eat lunch together

Intracompany committees

Key Example is our Culture, Diversity and Inclusion Committee

Daily sync

Open door policy

Team owned deliverables

Team based strategic planning

Group brainstorming sessions

Pair programming

Open office floor plan

Diversity

Dedicated Diversity/Inclusion Staff

Highly diverse management team

Unconscious bias training

Diversity manifesto

Someone's primary function is managing the company’s diversity and inclusion initiatives

Diversity Employee Resource Groups

Hiring Practices that Promote Diversity

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Disability Insurance

Dental Benefits

Vision Benefits

Health Insurance Benefits

Life Insurance

Team workouts

Retirement & Stock Options Benefits

401(K)

401(K) Matching

Unqork provides employees with a 401(k) matching plan managed by [provider]. We match 50% of contributions up to 3% of an employee's annual gross pay.

Company Equity

Performance driven equity grants

Performance Bonus

Child Care & Parental Leave Benefits

Generous Parental Leave

16 weeks for primary caregiver and 12 weeks for secondary caregiver

Flexible Work Schedule

Remote Work Program

Family Medical Leave

Vacation & Time Off Benefits

Unlimited Vacation Policy

Generous PTO

Paid Holidays

Paid Sick Days

Perks & Discounts

Beer on Tap

Casual Dress

Commuter Benefits

Company Outings

Free Daily Meals

Lunch is catered every Tuesday and Thursday, while we have breakfast and snacks available daily.

Game Room

We have Pacman and a ping pong table!

Stocked Kitchen

Some Meals Provided

Employees get free lunch on Tuesday and Thursday

Happy Hours

Happy hours are hosted once per week

Professional Development Benefits

Job Training & Conferences

Unqork offers employees professional development opportunities like Onsite training courses.

Tuition Reimbursement

Unqork recently launched a student loan payback program.

Diversity Program

Lunch and learns

Unqork hosts lunch and learn meetings on occasion.

Cross functional training encouraged

Promote from within

Mentorship program

Our mentorship program includes career mentoring and leadership mentoring

Customized development tracks

View full list of perks + benefits

An Insider's view of Unqork

What’s the vibe like in the office?

The office is a refreshing place to work - it’s a place that’s supported by the belief that success is driven by the well-being of its makers. There’s a trust that everyone knows how to get things done in a way that’s most efficient for them. The non-egotistical and supportive energy allows everyone to thrive in the ever changing dynamic!

Kelly Jin

Production Support Engineer

How do you collaborate with other teams in the company?

Unqork encourages different teams to build creative solutions on a daily basis. Thomas and I have been working on a project together for the past few months, and most of our days consist of collaborating together in a fun and relaxed room, brainstorming to come up with innovative solutions to complex business problems.

Thomas Erlendson and Russell Epstein

Technical Specialist and Solutions Architect

How has your career grown since starting at the company?

From my first day, I was quickly able to see the results of my work in projects. There is an inherent positive feedback loop of effort translating to valuable technical and business experience in the company. This increased my learning, responsibilities and exposure to impactful decision making quicker than I thought I could have in my career.