Client Onboarding Associate

| Greater NYC Area

Stash is investing, simplified. We are an investing platform that makes it easy for anyone to start with as little as $5. Through empowering our users with education and guidance, we help investors learn the basics so they can do it themselves. At Stash, we are working toward a future where investors are as diverse as our world.

As the Client Onboarding Associate, you will be involved in all facets of Stash's customer onboarding program. This hire will work closely with stakeholders across the company (Product, Engineering, Customer Experience, Compliance) to ensure effective onboarding of clients pursuant to regulatory requirements and Stash's policies and procedures. In order to be successful, the Client onboarding Associate will need to have a strong understanding of the regulatory environment, including customer identification and anti-money laundering rules, to identify risk and escalate concerns while ensuring to protect the firm and the clients.

What you’ll do:

  • Ensure due diligence is performed to comply with “Know Your Customer” regulations
  • Develop expertise in the Firm’s Anti Money Laundering and Customer Identification Program
  • Approve the opening of new accounts through the deployment of rules based models as well as manual reviews
  • Coordinate with internal stakeholders and work with third-party vendors to manage and maintain requirements and algorithmic models
  • Design procedures to reflect changing regulatory requirements
  • Devise and implement process improvement efficiencies
  • Timely and effective escalation of potential issues and devising possible resolutions
  • Develop reporting and monitoring framework to identify issues and implement efficiencies
  • Perform risk-based reviews of client accounts and client account activity

What we’re looking for:

  • 3-5 years in similar client onboarding and/or KYC onboarding role. Retail onboarding experience a plus
  • Bachelor’s degree in Finance, Economics or a related field
  • Self-motivated and proactive team player who takes ownership and accountability of projects
  • Proven analytical skills, problem-solving ability, and a control mentality paired with meticulous attention to detail
  • Interest in fintech, startups, or high growth organization
  • Advanced skills in MS Excel

Gold Stars:

  • Series 7 or Series 99 license
  • Experience with SQL

_________________________________________

We believe that diversity and inclusion are essential to living our values, promoting innovation, and building the best products out there. Our success is directly related to the employees that we hire, grow and retain and we believe that our team should reflect the diversity of the customers that we serve.

As an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by law. Everyone is encouraged to apply.

Benefits, Perks, & More!:

* Equity In Stash * Flexible Vacation

* Four Family-Friendly Medical Plans * Two Dental & One Vision Insurance Plan

* 401k * Learning & Development Stipend

* Commuter Benefits * Flexible Spending Account (FSA)

* Employee Referral Bonuses * Stocked Fridges & Kitchens

* Thursday Happy Hours * Catered Lunch on Fridays

* Team outings that do not involve trust falls...

Awards & Recognition:

  • Built in NYC's Best Places to work in 2019
  • Built in NYC’s Startups to Watch in 2018
  • Wall Street Journal's "Top 25 Tech Companies To Watch" in 2018
  • MarCom Awards 2018 Double Gold & Platinum Winner
  • 2017 Webby Award Winner for Best Mobile Sites & Apps in the Financial Services and Banking category
  • 2017 W3 Awards Winner for Best User Experience

**No recruiters, please.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SwiftLanguages
    • iOSLanguages
    • AndroidLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • LookerAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MandrillEmail

Location

500 7th Ave, New York , NY 10018

What are Stash Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Learning and Development Stipend

Additional Perks + Benefits

Flexible Work Schedule and Work/Life Balance. Learning & Development Stipend. Team Building Events and Activities. Demos, Drinks & Data every Thursday followed by Happy Hour. Stocked Fridge (food, snacks, drinks) Beer & Cold Brew on Tap. Catered Lunch on Fridays. Bi-weekly Stash Labs! (Work on passion projects for the day). 4 X Family-Friendly Health Insurance Plans Starting at $ 4.90 per month (Empire Blue Cross Blue Shield). Flexible Spending Account (FSA). 2 X Family-Friendly Dental Insurance Plans Starting at $ .39 per month (Guardian). 1 X Family-Friendly Vision Insurance Plan Starting at $ .04 per month (VSP). Short-term disability, long-term disability (60% of salary up to $12K/month), and basic life insurance ($50k).

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