Client Partner - SouthWest

Sorry, this job was removed at 12:26 p.m. (EST) on Thursday, July 29, 2021
Find out who’s hiring remotely
See all Remote jobs
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Company Description

Butterfly Network’s mission is to democratize healthcare by enabling universal access to superior medical imaging. We reinvented ultrasound technology by creating the world's first handheld, single-probe whole-body ultrasound system: the Butterfly iQ. This innovative technology reduces the cost of the traditional ultrasound system by miniaturizing it onto a single semiconductor silicon chip.

Butterfly harnesses the advantages of AI and cloud computing to deliver advanced imaging that is easy-to-use and built for the digital era.The Butterfly iQ and next-generation Butterfly iQ+ have received CE Mark and FDA clearance, and are being sold in hospitals and clinics around the globe.

Joining Butterfly Network is the opportunity to redesign the future of healthcare through the power of technology. Embark on a journey with us to maximize global impact, motivated by the idea that our products will change the lives of millions along with the people you love.

Job Description

We are looking for a highly motivated Client Partner ready to make an immediate impact in healthcare delivery. Your undisputed sense of urgency, professionalism, and sharpness enables us to trust your interactions with customers of all levels and operate with minimal oversight. As a Client Partner and member of the Success team, you are responsible for developing customer relationships that promote retention, loyalty, and drive meaningful outcomes. Your portfolio will include Critical Access Hospitals, Community hospitals, and medical schools.  

As part of our team, your core responsibilities will be: 

  • Work with customers, guide them through their journey and foster a positive connection that drives adoption and value.
  • Act as a conduit for recommending and providing access to useful assets, resources and specific human expertise (ex. clinical, technical).
  • Illustrate business value by defining clear metrics and proof points for all customer engagements.
  • Provide product training & education, ensure successful onboarding, deployment, answer inbound questions, serve as a point of escalation for the support team and bring context to technical issues when appropriate.
  • Act as the ‘voice of the customer’ and provide internal feedback to maximize customer value and retention.
  • For other Client Success/Sales duties as assigned.

Qualifications

Baseline skills/experiences/attributes:

  • Bachelor's Degree 
  • 3+ years experience in healthcare services, (specifically for patient care delivery systems) in either a sales, on-boarding, account management or customer success role
  • Experience working with a variety of stakeholders including: Biomed, administration, IT, clinical, finance
  • Hands on, strong team player, and fully accountable for delivering agreed-upon performance metrics
  • Excellent written and verbal communication skills
  • Self-driven and proactive nature with high EQ
  • Highly organized and able to multitask
  • Willing and able to travel 

Ideally, you also have these skills/experiences/attributes (but it’s ok if you don’t!):

  • Point-of-care ultrasound industry experience
  • Ability to work East Coast hours or be based on the East Coast

You Deeply Identify with Core Butterfly Network Values:

  • Efficient & Speedy - you get work done in a fraction of the time as industry peers 
  • Intellectually Curious - you are thoughtful & inquisitive; people enjoy working with you because they learn from you
  • Mission-Driven & Committed - you are passionate about the company's purpose and are immensely productive
  • Team Oriented - you celebrate and take joy in the success of others on the team

Additional Information

We offer great perks: 

  • Fully covered medical insurance plan, and dental & vision coverage - as a health-tech company, we place great worth on our teams’ well-being
  • Pre-tax commuter benefits - we make your commute more reasonable 
  • Free onsite meals + kitchen stocked with snacks
  • 401k plan - we facilitate your retirement goals
  • Flexible Paid Time Off - recharge and come back ready to make an impact
  • Ability to work remotely 
  • Competitive salaried compensation - we value our employees and show it 
  • Equity - we want every employee to be a stakeholder
  • The opportunity to build a revolutionary healthcare product and save millions of lives! 

Butterfly network does not accept agency resumes.

Butterfly Network Inc. is an E-Verify Company and is an equal opportunity employer regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines..

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Location

Located by some of the city's most popular destinations, architectural landmarks, cultural hub, and in the heart of the historic Flatiron District

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Butterfly Network, Inc.Find similar jobs