Client & Production Services Leader
Company Description
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal's commitment and how we are making an impact .
Job Description
What You'll Do
- Oversee production operations of NBCUniversal productions and 3rd party productions, including motion pictures, series and commercial production shoots
- Work closely with department heads involving matters of accounting, contractual issues, new deals and pricing, business plans, and facilities management
- Supervise Production Services staff who are responsible for being liaison between studio and client including booking, rentals, scheduling, and coordinating all stages, facilities, and production services from initial inquiry through final billing
- Perform ongoing oversight and optimization of all revenue generating departments. Recommend changes and improvements to each business line.
- Daily analysis of asset, space, and workforce utilization to ensure the highest amount of customer service while maintaining strong revenue/profit growth
- Develop, implement, and report on multiple operational & capital budget plans
- Evaluate current operational protocols. Develop new systems and processes to increase productivity between productions and operations.
- Identify training needs for team and develop programs to increase operation capabilities and expand interchangeability of employees across all operations within studio services
- Establish and maintain strong customer service protocols
Qualifications
Let's Talk About You...
- Passion for Production- You understand and care about high-end content production and how our businesses fit into the overarching process
- Growth leader- You are a proven leader known to challenge the status quo, introduce new and better ways of delivering results, and make difficult decisions and lead through change
- Collaborative coach- You lead teams of professionals by mentoring and developing; you help them reach their full potential
- Analytical expert- You create tools and processes quickly and accurately to provide job estimates for clients leveraging deep industry experience, historical trends, team expertise, and vendor relationships
- Flawless executer- You get things done! Using strong business acumen, organizational and superior process/project management skills, you prioritize and execute numerous complex projects in parallel
- Communicates with ease- You have a way with words. You can build and present compelling business cases at the senior leadership level and you have expert negotiation skills
What You Must Have...
- Bachelor's degree in related field or equivalent professional experience
- 8+ years of experience leading production services and client relationships
- Operation management of 5+ years growing and developing a team
- Proven strong analytical and numeric processing capabilities
What Would Make You a Stand-out:
- Knowledge of industry suppliers in key production regions across North America
- Experience in general sales and client support
- Master's degree in operations or business administration
- A thorough understanding of motion picture, and television production support services. Including equipment, supplies, and personnel.
- Knowledge of industry suppliers in key production regions across North America
Additional Requirements:
- Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
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