Client Services Coordinator
Summary of Job’s Purpose:
The Account Coordinator will support the Client Services Team in all aspects of campaign servicing the client’s day to day needs to ensure expected delivery and client satisfaction. Achieving profitable and sustainable market share growth within all accounts is essential, while catering to brand image and ensuring account target life-cycle, from pre-sale planning through post-sale execution. They will aid in achievement. You must have a finger on the pulse of the industry and its competitive trends, be forward thinking and not afraid to voice suggestions and propositions.
The Position:
Act as day to day support for the client services team
Prepare timely and consistent completion of pre and post-sale deliverables
Initiate and ensure accurate input of campaign details on internal platforms
Support development of client-facing reports
Maintain productive relationships with internal teams to facilitate day to day tasks
Support with Sales, Inventory/Yield and Campaign Managers on all aspects of campaign planning launch execution, optimization and post-campaign recaps.
Coordinate any changes/optimizations to original contract with internal departments and ensure they are properly executed and invoiced.
Ensure on timely delivery of creatives to clients.
Collaborate with internal cross-functional teams; sales, operations, design, product and finance to ensure campaign performance is met.
The Requirements:
• 0-1 years of experience
Bachelor's degree in a related field or internship experience
Interest in media, technologies, and a desire to keep informed of new trends
Ability to prioritize duties and meet deadlines
High level of accuracy and attention to detail
Professional maturity, integrity, discipline and a positive attitude
Excellent written communication and presentation skills
Ability to work on your own as part of a distributed team
Understanding of online advertising
Strong analytical skills: must have a demonstrated track record of excellence in analytics, either via past work experience and/ or successful completion of analytic coursework
Demonstrated ability to think outside the box and take initiative in order to solve problems as they arise