Client Services Director, PBM Pricing & Contracting (Remote)

| Greater NYC Area | Remote
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Truveris is a leading digital health company focused on delivering truth and clarity in pharmacy. Truveris’ proprietary technology, coupled with deep pharmacy expertise, helps to build a more efficient market that maximizes choice, accessibility and prescription drug affordability. Our solutions provide the insight and knowledge to help people lead healthier and more productive lives. For more information on our solutions, visit 

This position is not eligible to be performed remotely from Colorado.


Truveris is looking for a Client Services Director to serve as a PBM Pricing and Contracting subject matter expert (SME) to oversee and advise on the procurement process for our clients and broker partners using our products TruGuard, TruBid and TruAudit. As a Client Services Director, you support the Account Management and Operations Teams through the RFP process, leading financial review of proposals, and providing guidance on short and long-term pricing strategies. This role will be responsible for nurturing client relationships as a trusted advisor and developing innovative strategies to meet client-specific needs and cultivate strong relationships, as well as contribute to new business development via client referrals and leads. Additionally, the Client Services Director will assist sales activities, developing subject matter content and assist product in identifying roadmap priories.
The Client Services Director, PBM Pricing & Contracting is a remote-based position. Preferred candidates will be based in the west region or comfortable with supporting client in the pacific time zone.

#LI-Remote #BI-Remote 


  • Participate and provide PBM underwriting guidance and expertise, both internally and externally, during client RFP / procurement process including negotiating and executing PBM contracts
  • Attend and present at RFP results meetings and PBM finalist meetings
  • Attend client strategy meetings including renewal discussions
  • Assist with market checks, including interactive discussions with PBMs
  • Review, analyze and interpret the results of Truveris's client-specific reports, providing insights into trends and summarize findings for clients in executive reports
  • Review of PBM presentations and provide strategies for clients to address with the PBM
  • Advise clients on industry-specific data and insights to provide actionable recommendations
  • Advise and assist Client Services team on client retention efforts
  • Provide sales support (e.g., presentations, broker meetings, industry updates)
  • Support quality assurance process and reliability of procurement and contract adherence tools
  • Ensure PBM pricing tactics and various pricing methodologies are incorporated into Truveris tools and accurately assessed
  • Provide input and new product ideas to Product Development to enhance ROI and client satisfaction
  • Work with operations to enhance client savings and ensure best in class pricing
  • Cultivate new business through strong client relationships
  • Provide PBM pricing training and coaching to Account Management and other internal teams without industry background


  • Client Services professional with 8-10 years of experience in the PBM industry with a focus on vendor procurements for the last 3 years
  • Strong project management and quality assurance skills
  • Strong experience working collaboratively within teams
  • Experience managing multiple deliveries under strict time constraints
  • Ability to prioritize and multitask in a demanding work environment
  • Experience partnering with and leading cross-functional teams
  • Experience analyzing PBM data and plan information
  • Consulting with clients on PBM contracts, trends, and recommendations to address
  • Ability to perform high-level financial and administrative analysis
  • Excellent interpersonal and client presentation skills; strong oral and written communication skills
  • Experience usinf MS Office, MS Teams and MS OneDrive
  • Undergraduate degree required, preferably in Economics or Business. MBA a plus.

Truveris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please review our CCPA/CPRA policies here.

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Technology we use

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An Art Deco landmark, 2 Park Ave is conveniently located in the heart of Midtown Manhattan near trains, delicious lunch options, & karaoke!

An Insider's view of Truveris

What's something quirky about your company?

The Truveris Book Club! It’s been incredible to dig into a new book every month, meeting folks from all areas of the organization to learn, ideate, inquire, and grow together beyond the function of our careers. It’s amazing to know that Truveris cares to cultivate space for peer to peer nurturing and respite. Thanks, team!


Sales Operations Analyst

What does your typical day look like?

I meet my team every morning for a quick catch up. We share our status and answer any questions. Throughout the day, I keep us on track and on time by creating and adjusting a roadmap, planning new features and cross-team meetings. I also strategize product priorities, keeping in line with Truveris’ goal of helping patients and employers.


Senior Product Manager

How does the company support your career growth?

Truveris has fostered tremendous career growth during my time with the company. My managers have been proactive in identifying future opportunities to lead and gain new skill sets. I’ve always appreciated the transparency in what steps would be upcoming and what it takes to get there.


Director of Client Experiene

What is your vision for the company?

To choreograph a better system of access and affordability for patients.


SVP, Life Sciences

How has your career grown since starting at the company?

My career has grown tremendously in my 2.5 years with Truveris, largely due to Truveris’ commitment to their employee’s career progression. Growth is very clearly prioritized throughout all levels of the organization, and managers are always providing us with new challenges and opportunities to grow and take on new responsibilities.


Sales Executive

What are Truveris Perks + Benefits

Truveris Benefits Overview

Truveris is proud to offer a comprehensive benefits package to eligible, full-time employees who work 30 hours per week.

Volunteer in local community
Friends outside of work
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Dedicated Diversity/Inclusion Staff
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Truveris offers multiple Flexible Spending Account (FSA) options for employees to cover out-of-pocket medical, commuter and dependent-care expenses with pre-tax contributions.
Disability Insurance
Truveris offers Voluntary Term Life & AD&D, Voluntary Short-Term and Long-Term Disability coverage, Critical Illness coverage and Accident coverage at the employee's expense through Guardian.
Dental Benefits
Truveris offers dental coverage through Guardian.
Vision Benefits
Truveris offers vision coverage through Guardian.
Health Insurance Benefits
Truveris offers 3 health insurance plans through Cigna; including, a $0-premium, HSA-eligible plan at no out-of-pocket cost to the employee.
Life Insurance
Truveris provides each eligible employee with Basic Term Life coverage at no cost to employees.
Wellness Programs
WORKLIFEMATTERS provides guidance for personal issues that you might be facing and information about other concerns that affect your life, whether it’s a life event or on a day-to-day basis.
Mental Health Benefits
Truveris’ mental health and wellness partner, Happify helps employees overcome stress, worry and life’s challenges with science-based activities and games.
Retirement & Stock Options Benefits
401(K) Matching
Truveris offers a 401(k) savings plan with a 3% company match through Fidelity that will help you save for retirement.
Company Equity
All full time employees of Truveris are eligible to be granted with stock options over a 4-year vesting period.
Performance Bonus
Truveris employees are rewarded with generous, annual cash bonuses.
Child Care & Parental Leave Benefits
Generous Parental Leave
Truveris offers primary caregivers twelve (12) weeks of paid leave at their full salary.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Truveris closes the office in observance of 16 holidays throughout the year.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Happy Hours
Fitness Subsidies
As a wellness initiative for our employees, Truveris offers a corporate discount for ClassPass membership!
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
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