Clinical Patient Caller RN (Per Diem Contract)

| Greater NYC Area | Hybrid
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About TrialSpark

The biggest bottleneck in bringing new treatments to patients is the clinical trial. On average, getting a drug through the trial process takes nearly a decade and frequently costs $1B+. And the problem is only getting worse.

TrialSpark is a technology company that brings new medical treatments to patients faster. We’re reimagining the clinical trial by introducing a new model, using technology to streamline every aspect of the trial. To fulfill our mission, we partner with pharma, biotech, and digital health companies to run studies faster and more efficiently.

About the role

Our Clinical Operations team at TrialSpark is looking for a Clinical Patient Caller (RN) to work on a per diem basis. This position will be integral to our Clinical Research Coordinator (CRC) team and to the success of our clinical trials.

As a clinical patient caller, you'll be responsible for performing chart reviews and assessing patients for eligibility in our current clinical studies. Once a patient is enrolled in the study, you would help guide them through the clinical trial process, helping building their trust in TrialSpark and being a true patient advocate. You will also do safety assessments throughout the duration of the study. This position will be for 20-40 hours a week fully remote, with some flexibility for you to set your own hours but with strong possibility of working during evenings/weekend to accommodate the patients. 

Your day-to-day activities will include contacting prospective participants for our trials over the phone, following up on their questions, managing ongoing patient relationships, solicit any additional AEs and helping coordinate next steps for patients who are deemed eligible for our studies.

About you:

  • Current valid Registered Nursing License required (NY State preferred)
  • Bachelor of Science degree (Nursing preferred)
  • 2+ years Nursing experience (or Clinical experience)
  • 1+ years experience working in Clinical Research
  • Experience performing phone assessments
  • Ability to build and nurture relationships
  • Ability to interact and collaborate with many departments/divisions within TrialSpark
  • Comfortable quickly establishing rapport and providing empathetic support on the phone
  • Track record of high quality, detail oriented work - willing to dig in, be curious, and get to the right solution
  • You are excited about working in a growing and changing start-up environment, and have a high comfort level with technology

Nice to have: Infectious Diseases experience, fluency in Spanish

You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Technology we use

  • Engineering
  • Product
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases
    • LookerAnalytics
    • FigmaDesign
    • MiroDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • SlackCollaboration
    • ZoomCollaboration

Location

Our office is located in Manhattan, near the Empire State Building. The area is lively and has great food and transportation options!

An Insider's view of Formation Bio

What’s the vibe like in the office?

The space is very open which makes it easy to collaborate and engage with different teams across the organization. People are very welcoming, supportive, and friendly. There is always a variety of different food and drinks available in the kitchen, in addition to foods that co-workers bring in for everyone to taste!

Joseph Frappaolo

IT Support Technician

What projects are you most excited about?

The project that excites me most is our new hire onboarding program because of the impact it will have on our company. Though we have a robust onboarding program in place already, we have the opportunity to think creatively about how to make the experience even better for our new hires, from the moment they accept our offer.

Erin Siegel

Senior People Operations Manager

How has your career grown since starting at the company?

I started working at Formation Bio in July of 2018. I joined the company as a Clinical Research Coordinator and was allowed to grow and adapt into new roles as the company's business model shifted. I transitioned into working as a Clinical Trial Associate after a couple of years, and now have over a year of experience as a Clinical Project Manager!

Gurpreet Singh

Clinical Project Manager

How has your career grown since starting at the company?

Formation Bio has given me the opportunity to take ownership over big projects and work streams, allowing me to have an impact on key functional business areas.

Maya Dongier

Senior Accounting Manager

What are Formation Bio Perks + Benefits

Formation Bio Benefits Overview

Formation Bio is nothing without its employees, so they are well taken care of! We offer comprehensive benefits that span from insurance to 401ks, with added perks like a pet-friendly office. Come meet our office dog, Rosie!

Culture
Open door policy
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
Company equity
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Yearly retreat and holiday party, regular team events and outings!
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Virtual coaching services

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