Clinical Patient Caller RN (Per Diem Contract)

| Greater NYC Area
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About TrialSpark

The biggest bottleneck in bringing new treatments to patients is the clinical trial. On average, getting a drug through the trial process takes nearly a decade and frequently costs $1B+. And the problem is only getting worse.

TrialSpark is a technology company that brings new medical treatments to patients faster. We’re reimagining the clinical trial by introducing a new model, using technology to streamline every aspect of the trial. To fulfill our mission, we partner with pharma, biotech, and digital health companies to run studies faster and more efficiently.

About the role

Our Clinical Operations team at TrialSpark is looking for a Clinical Patient Caller (RN) to work on a per diem basis. This position will be integral to our Clinical Research Coordinator (CRC) team and to the success of our clinical trials.

As a clinical patient caller, you'll be responsible for performing chart reviews and assessing patients for eligibility in our current clinical studies. Once a patient is enrolled in the study, you would help guide them through the clinical trial process, helping building their trust in TrialSpark and being a true patient advocate. You will also do safety assessments throughout the duration of the study. This position will be for 10-20 hours a week fully remote, with some flexibility for you to set your own hours but with strong possibility of working during evenings/weekend to accommodate the patients. 

Your day-to-day activities will include contacting prospective participants for our trials over the phone, following up on their questions, managing ongoing patient relationships, solicit any additional AEs and helping coordinate next steps for patients who are deemed eligible for our studies.

About you:

  • Current valid Registered Nursing License required (NY State preferred)
  • Bachelor of Science degree (Nursing preferred)
  • 2+ years Nursing experience (or Clinical experience)
  • Experience performing phone assessments
  • Ability to build and nurture relationships
  • Ability to interact and collaborate with many departments/divisions within TrialSpark
  • Comfortable quickly establishing rapport and providing empathetic support on the phone
  • Track record of high quality, detail oriented work - willing to dig in, be curious, and get to the right solution
  • You are excited about working in a growing and changing start-up environment, and have a high comfort level with technology

Nice to have: Infectious Diseases experience, Clinical Research experience, fluency in Spanish

You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases

Location

Our office is located in the Flatiron District of NYC, near Madison Square Park. The area is lively and has great food and transportation options!

An Insider's view of TrialSpark

What are some social events your company does?

We believe in healthy living! We organize regular team exercise classes as a company!

Frank Wu

Product Manager

How do you empower your team to be more creative?

We believe in presenting problems, not solutions, to the team. Our job is to align the team on company goals and issues, and allow the team to work creatively to solve them. We believe team autonomy fosters creativity and a healthier culture.

Linhao Zhang

CTO

What are TrialSpark Perks + Benefits

TrialSpark Benefits Overview

Trialspark is nothing without its employees, so they are well taken care of! We offer comprehensive benefits that span from insurance to 401ks, with added perks like a pet-friendly office. Come meet our office dog, Rosie!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We have a monthly transportation subsidy!
Company Outings
Yearly retreat and holiday party, regular team events and outings!
Free Daily Meals
We offer free lunch every day except Wednesday (when we encourage employees to leave the office and explore the area!)
Game Room
Super Smash Club every Friday!
Stocked Kitchen
Happy Hours
Pet Friendly
Come meet our office dog, Rosie!
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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