About Us:

At Teachers Pay Teachers (TpT), we're unlocking the power of educator-created content. TpT gives educators access to a trusted, one-of-a-kind community. We are the world's first marketplace of our kind and founded by a teacher, for teachers as the go-to platform for teacher-created content for nearly 15 years. We are currently serving more than 7.5 million users and more than 85% of U.S. teachers. TpT is focused on building the next generation of e-learning experiences for millions of students and teachers across the world. If you haven't heard of TpT yet and want to learn more, just ask any teacher!

Role:

You will join a small team that is responsible for the day-to-day accounting, financial reporting, tax and audit engagements, cash and risk management, and accounting policies and procedures for the company.

As a Collections Coordinator, you will support our collection and cash application efforts. You will provide support to customers who have billing/invoicing questions. You should be comfortable reaching out to customers for past due balances and resolving disputes. You will strive to meet collection goals and help our team optimize cash flow. A team player at heart, you move fast while keeping your attention to detail. You tap into your problem-solving skills to support team objectives, help the team get better at what we do, and to improve processes/efficiency.

Responsibilities:

• Review invoices for accuracy 
• Execute regular billing/invoice runs to ensure accurate billing
• Drive and complete the Cash Application process
• Maintain accounts receivable aging analysis
• Execute collection strategies on past due balances 
• Oversee customer communications related to billing questions/issues to ensure timely receipt of payments as needed
• Resolve disputed charges
• Maintain customer files and record payment information
• Data Entry

Requirements:

• Bachelor's degree in finance or accounting a plus
• Computer literacy; proficiency in Microsoft Word, Excel, and the Google suite.
• Previous collections experience a plus
• Excellent communication skills
• Customer service skills
• Ability to work independently with great attention to detail
• Ability to multitask

Benefits & Perks:

At TpT, we believe the positive experience of employees is essential to growth, both individually and collectively. To achieve our mission of ‘Empowering Educators to Teach at Their Best,’ we must also empower the members of our TpT Team to work at their best. To that end, two of our core company values are “We Learn and Grow Together” and “We Enjoy the Journey.” We’ve committed to these values and to our employees through investing in added benefits and perks:

• Comprehensive Medical, Vision & Dental Benefits
• Free Telemedicine Membership - 24/7 access to trusted medical advisors 
• Generous PTO and Wellness Days
• 5 Week “Recharge Leave” after 5 Years, to refresh and celebrate the impact you’ve had at TpT
• Generous Parental Leave (for new parents) for time to adjust to parenthood, plus additional six weeks for the birth parent
• Onsite Mother’s Room
• ‘Employee Resource Groups’ (ERGs) to promote employee inclusivity and belonging
• Engineering Learning Fridays (ELF), to provide a space each week for Engineering teams to collaborate and learn from each other
• ‘Professional Development’ Stipend, to support the professional growth of employees (including - but not limited to - subscriptions, books, lectures, etc.)
• Annual Company Events (Camp TpT, Field Day, Hackathons, Holiday Party, Summer Picnic, Classroom Visits, etc.)

Here at TpT we value Diversity & Inclusion and encourage people to bring their most authentic selves to work.  We cultivate an environment where people are recognized and celebrated for their individuality.

Any TpT applicant who requires reasonable accommodations during the interview process should contact the TpT People Ops Team ([email protected]) to make the need for an accommodation known.

Finally, if you’re a California resident, California law requires that we provide you notice about the collection and use of your personal information. We encourage you to read it carefully. You can find our full notice here.